Strategy and Operations Associate, Housecall Pro
$96.8-121k
This role is also eligible to participate in Housecall Pro’s equity plan
Software for home service businesses & professionals
Open for applications
Software for home service businesses & professionals
501-1000 employees
Open for applications
$96.8-121k
This role is also eligible to participate in Housecall Pro’s equity plan
501-1000 employees
Company mission
Housecall Pro's mission is to champion professionals with exceptional technology that makes their work simpler, smarter, and more profitable.
Role
Who you are
- Bachelor’s Degree or equivalent work experience
- 1-2+ years experience working in investment banking, private equity, venture capital, management consulting, technology, or financial services in a product or strategy role
- Excel modeling skills - developing complex and scalable models with sensible assumptions
- Proficiency in building Powerpoint and/or Google slide decks
Desirable
- Perform complex quantitative and qualitative analysis, -draw insights and convey recommendations
- High level of intellectual curiosity; not afraid to question existing business models and go-to-market approaches
- Focus on generating actionable insights and results
- Entrepreneurial drive and leadership skills
- Deep interest and strong skills in problem solving
- Experience or interest in fintech, or startups
What the job involves
- As an Associate, Strategy and Operations, you contribute to new business initiatives and are an integral component of the new product launch taskforce
- You work closely with the Product Management, Business Operations, Risk, Marketing, and Sales teams to evaluate business opportunities and launch new products. You are the voice of data-driven decision-making and help advance fintech efforts across these teams
- Our team develops a long-term vision and drives implementation of the company’s fintech roadmap. We are driven, curious problem-solvers
- Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success
- Define business strategies and priorities by conducting market analysis, developing financial models, and identifying customer and competitor insight
- Lead or participate in ad-hoc projects which can cover a wide range of topics including: growth strategy, business case generation, market research
- Take ownership and work with cross-functional teams to ensure - execution of strategies
- Become the expert on all aspects of the financial products you manage through analyzing internal data, performing competitive and market research, and gathering feedback from customers
- Recommend new products or opportunities for growth of existing product lines that improve the financial lives of our customer
- Help define business strategies and priorities by conducting market analysis, developing financial models, and identifying customer and competitor insights
- Support development of business case, strategy, timeline, risks, and interdependencies to enter the market
- Identify and drive opportunities to expand adoption and usage across our suite of financial solutions
- Manage performance measurement of your initiatives and fintech infrastructure partners to generate insights that drive growth and inform forecast models
Our take
Housecall Pro offers an all-in-one business management app for home-services professionals operating HVAC, plumbing, electrical, and landscaping businesses.
The resurgent home services market is expected to be worth well over $1 trillion by 2030. With the vast majority of businesses in the space either small or medium sized, there’s obvious value in backend software to take care of laborious but necessary admin in one place.
After five years as a Board Member, Michael Beaudoin became CEO in 2020 to help lead the company’s expansion. Considering that Beaudoin previously spent 13 years at the helm of highly successful home contractor marketplace HomeAdvisor, this seemed to be a shrewd move.
Indeed, the decision has been validated by the company’s 50% year over year growth since then, coupled with its major fundraising efforts and continued expansion within the US and Canada.
Freddie
Company Specialist at Welcome to the Jungle
Insights
24% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jun 2022
$65m
SERIES D
Sep 2018
$30m
SERIES C
Total funding: $115m
Company benefits
- Time off: We work hard and want everyone to find balance in their life. Housecall Pro has a flexible, self-managed Paid Time Off (PTO) program. We also offer 6 paid holidays each year when everyone unplugs and recharges.
- Remote work: Housecall Pro is remote-first and our processes support remote teams working together and asynchronously. We also have offices in San Diego and Denver, that allow for teams to come together and give local employees the option of a hybrid schedule.
- Family: Housecall Pro supports employees with growing families by providing paid parental leave. And we love to share pictures of our newest family members in a Housecall Pro baby onesie!
- Learning and development: Housecall Pro knows that your growth is essential to our success. From the first day, we start training you about our business, our customers, how to succeed in your job and how to gain the skills you need to take your next steps.
- Career acceleration: We like to help our people as much as we do our Pros. Housecall Pro helps you accelerate your career with dedicated Career Success Conversations, frequent two-way feedback, and milestone learning programs like our Manager 101 series.
- Wellness: Housecall Pro provides immediate access to a robust Employee Assistance Plan (EAP) for all employees. We also invite everyone to join us for two or three monthly virtual wellness sessions led by experts on a variety of topics.
- Mental health: Housecall Pro’s monthly wellness programming, presented by experts, often spotlights mental health topics. Employees can join live webinars or watch recordings later. We also have an extensive Employee Assistance Plan with multiple resources including direct access to mental health providers.
- Office setup: Housecall Pro provides each new employee with a home office setup that includes an ergonomic standing desk (don’t worry you can sit, too), chair, computer, and accessories. Already got a sweet home office? We’ll only send you what you need! We also offer ongoing internet and phone reimbursement to help offset expenses.
- Income protection: Housecall Pro wants you to have peace of mind if the unexpected happens. We pay for disability and life insurance. We also offer voluntary accident and hospital plans to help at times when you might need something additional.
- Financial wellness: Housecall Pro offers several ways to save on taxes and plan for your future. Our Health Spending Accounts (HSA) and Flexible Spending Accounts (FSA) help you put aside money tax-free for qualified medical and daycare expenses. Our 401k plan provides powerful tax-free retirement savings along with access to financial planning tools.
- Healthcare coverage: Housecall Pro offers DAY 1 medical, dental, and vision insurance for you and your dependents. Our plans offer comprehensive national coverage with extensive provider networks. The company pays for at least 80% of the cost of premiums. We even have an option for free medical insurance!
Company HQ
River North Art District, Denver, CO
Leadership
Michael Beaudoin
(CEO, not founder)Early-stage startup Investor and Mentor. Served as a Board Member from 2015, then becoming CEO in 2020. Has been on the founding team at a number of other startups including a 13 year spell in charge of HomeAdvisor.
Ian Heidt
(President)Was CEO from the company's 2013 launch until Michael Beaudoin stepped into the role in 2020. Previously spent seven years as a Director at multinational corporation Qualcomm.
Adam Perry-Pelletier
(Chief Engineering Officer)Spent six years prior to Housecall Pro at Qualcomm as Director of Engineering. Former Software Engineer at Moebius Solutions and Tachyon Networks.
Roland Ligtenberg
(SVP of Growth & Innovation)Former Qualcomm Product & Business Development Manager, former Managing Partner at tech consultancy Light Mountain Partners. Was the Founder of the San Diego Electronic Music Initiative.
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