Account Executive, Sprout Social

• Sprout Social is seeking a highly motivated, tech-savvy, and collaborative Account Executive to join our growing Sales team. You are a natural relationship-builder with strong business acumen, equally passionate about delivering value to customers and closing new business opportunities across the LATAM region
• 6+ months of full-cycle B2B sales experience, with a proven ability to close deals (SaaS experience strongly preferred)
• Fluency in both Spanish and English, with excellent verbal and written communication skills
• Demonstrated track record of consistently exceeding sales targets and performance metrics

Desirable

• Sprout Social is looking to hire an Account Executive, LATAM (SMB) to join the Sales & Success team
• Joining the Sales and Success team is an opportunity to accelerate your career. We’re a winning team selling and supporting the leading social media management platform for businesses. Not only do you get to work alongside some of the sharpest minds in the industry, you also get to work with some of the biggest brands in the world ​​, including General Mills, Make-a-wish Foundation, Honda, and Edelman
• And the real kicker? You get to design your own career and follow the path that’s best for you. Wherever you want to go, we’re committed to helping you get there
• Drive new business growth to both net new and existing customers by managing a strong pipeline of qualified leads and initiating meaningful conversations with key stakeholders across Latin America in companies in our LATAM SMB segment (defined as customers with 1-100 employees)
• Consistently meet and exceed sales targets, including activity metrics, pipeline development, and quota attainment
• Research and deeply understand your prospects' businesses, using a variety of tools and data sources to gain insight into their brand, goals, KPIs, and partnerships—positioning yourself as a strategic and trusted advisor
• Own your performance metrics by executing a high level of sales activity and building a reliable pipeline that ensures long-term success in the LATAM market
• Become an expert in Sprout Social’s platform and the evolving social media landscape, confidently articulating the value of new features and industry trends to help customers achieve their objectives
• Collaborate cross-functionally with marketing, customer success, and product teams to deliver an outstanding customer experience tailored to the unique needs of the LATAM region
• Within 1 month, you’ll plant your roots, including:
• Completing Sprout Social’s new hire training & onboarding program alongside other new Sprout team members. You’ll gain a broader understanding of our products and how your role fits into the organization
• Partner with your manager to define key success metrics for your role and how you will be measured against them
• Acclimating yourself with the day-to-day responsibilities of the Account Executive team by shadowing team members and listening to recorded customer calls and demos
• Learning Sprout’s go-to-market messaging and key differentiators, as well as developing and personalizing segment-specific value propositions
• Learning Sprout’s existing customer sales process by shadowing your peers and working closely with our Sales Enablement Specialists
• Completing a demo and a written certification to ensure comprehension
• Within 3 months, you’ll start hitting your stride by:
• Becoming fully ramped in your role as an Account Executive, LATAM
• Managing a strong pipeline of qualified leads and beginning the process of self-generating a pipeline with key accounts and strategic stakeholders
• Meeting and exceeding monthly activity, pipeline and new business metrics
• Conducting active research leveraging all available tools and data sources to understand your customers’ brand, culture, KPIs, partners, and success metrics so you can add value throughout your interactions and become a trusted advisor
• Within 6 months, you’ll be making a clear impact through:
• Owning your numbers - consistently meeting and exceeding your activity goals to build a fruitful pipeline that will provide consistent quota attainment
• Becoming a Sprout Social and social media expert to confidently speak to ever-changing trends, new product features and platform enhancements to help our customers realize their full potential and accomplish their goals
• Within 12 months, you’ll make this role your own by:
• Consistently meeting and exceeding monthly activity, pipeline and new business metrics
• Stepping up as a leader to share best practices across the organization and help others grow from your experiences
• Obtaining and acting upon peer and customer feedback (solicited and unsolicited)
• Of course, what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager