Senior Site Reliability Engineer, Salesforce

$172-236.5k

AWS

Docker

Kubernetes

Python

Elasticsearch

Linux

Terraform

Splunk

Salesforce

Jenkins

Puppet

Prometheus

Grafana

Spinnaker

Golang

Mid and Senior level

San Francisco Bay Area

World's leading CRM provider

Open for applications

World's leading CRM provider

1001+ employees

B2BArtificial IntelligenceEnterpriseInternal toolsLead generationAnalyticsCloud ComputingSales

Open for applications

$172-236.5k

AWS

Docker

Kubernetes

Python

Elasticsearch

Linux

Terraform

Splunk

Salesforce

Jenkins

Puppet

Prometheus

Grafana

Spinnaker

Golang

Mid and Senior level

San Francisco Bay Area

1001+ employees

B2BArtificial IntelligenceEnterpriseInternal toolsLead generationAnalyticsCloud ComputingSales

Company mission

To empower companies to connect with their customers in a whole new way.

Job

Company

Role

Who you are

3+ years of experience in SRE/Devops/Systems Engineering roles
Experience operating large scale cluster management systems (e.g. Kubernetes) of a mission critical service
Strong working experience with Kubernetes, Docker, Container Orchestration, Service Mesh, Ingress Gateway
Good knowledge with network technologies, such as TCP/IP, DNS, TLS termination, HTTP proxies, Load Balancers, etc
Excellent troubleshooting skills with the ability to learn new technologies in complex distributed systems
Strong Experience in Observability tools like Prometheus, Grafana, Splunk, ElasticSearch etc
Strong working experience with Linux Systems Administration. Good knowledge of Linux internals
Good experience in scripting/programming languages: Python, GoLang etc
Experience with AWS, Terraform, Spinnaker, ArgoCD
Ability to manage multiple projects simultaneously, meet deadlines and adapt to shifting priorities
Excellent problem-solving, analytical and communication skills, with a strong ability to work effectively in a team environment

What the job involves

We are seeking a Site Reliability Engineer / DevOps Engineer to join our team and help build, and operate the next-generation Microservices Platform leveraging Service Mesh, Ingress Gateway load balancing
Our goal is to transform our software stack by adopting more cloud-native and AI-driven operational practices to build a highly reliable, self-healing, and scalable service mesh
You are responsible for the high availability for the microservices supporting service mesh and ingress gateway on a large fleet of 1000+ clusters running various technologies like Kubernetes, Docker, network load balancers, service mesh, Istio and so on. You’ll gain valuable experience troubleshooting real production issues which will expand your knowledge of the architecture
You will contribute code to drive availability improvement for services
You will help improve the platform's visibility by implementing necessary monitoring and metrics with Prometheus, Grafana and other monitoring frameworks
You will drive automation efforts in Python/Golang/Puppet/Jenkins to eliminate manual work with day to day operations
You will drive improvements to CI/CD pipelines built on Terraform, Spinnaker and Argo
You’ll implement AIOps automation, monitoring and self-healing mechanisms to proactively fix issues to reduce MTTR and Operational Toil
You will get a chance to improve your communication and collaboration skills working with various other Infrastructure teams across Salesforce
You will interact with a highly innovative and creative team of developers and architects
You will evaluate new technologies to solve problems as needed

Our take

Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.

By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.

Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

-8% employee growth in 12 months

Glassdoor (4.1)

Trustpilot (1.5)

Company

Funding (last 2 of 4 rounds)

Jun 2001

$46.9m

SERIES D

Nov 1999

$13.2m

SERIES C

Total funding: $64.5m

Company benefits

With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year

Company HQ

Financial District, San Francisco, CA

Leadership

Marc Benioff

(Chair & CEO)

Previously Senior Vice President at Oracle Corporation for 13 years.

Parker Harris

(CTO)

Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.

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