Associate Director of Program Management, Bluelabs
$125-140k
Customer analytics and behavioral science solutions
Open for applications
Customer analytics and behavioral science solutions
21-100 employees
Open for applications
$125-140k
21-100 employees
Company mission
To help organizations improve the efficacy of their communications with individuals, fine-tune their strategy, identify opportunities, and measure outcomes.
Role
Who you are
- Experience: 5-7+ years of relevant program management experience, with a track record of progressive responsibility. Must include 2+ years of people management focused on coaching, performance development, and team scaling
- Technical program management: deep experience working directly with data science, engineering, and analytics teams. Familiarity with analytical concepts, statistics, or research methods is required; an advanced degree in a related field is a plus
- Process architecture: expertise in designing and optimizing project management ecosystems (e.g., Asana, Jira, Monday). You don't just use the tools; you architect them to drive efficiency and reporting
- Change management: demonstrated success in driving the adoption of new workflows across diverse teams, navigating resistance and ensuring cultural alignment with new operational standards
- Operational execution: a proven track record of managing complex technical projects from inception to delivery, including master scheduling, resource forecasting, budgetary oversight, and proactive risk mitigation
- Cross-functional influence: the ability to negotiate and build consensus across internal teams without direct authority, particularly when balancing competing priorities between technical execution and client needs
- Communication: exceptional communication skills, with the specific ability to synthesize complex technical, statistical, or political concepts for non-technical audiences and executive stakeholders
- Work style: highly organized and self-motivated, with the judgment to operate independently in a fast-paced environment while maintaining a collaborative, solution-oriented attitude
What the job involves
- The Program Management team sits within the Insights division of BlueLabs
- The Insights division drives high quality, innovative research and analysis across BlueLabs’ client sectors
- Insights team members manage the underlying data that drives our day-to-day work, analyze and interpret data, provide strategic program insight, drive innovation across sectors, and collaborate closely with both our client and technical teams
- The BlueLabs Insights practice works with non-profit, political, and private sector clients to provide them with high quality analysis to better understand the environment they operate in and inform future decision making
- Reporting to the VP of Insights, the Associate Director of Program Management is a central leadership figure responsible for shaping programmatic strategy and leading the project management team to design and implement project delivery frameworks across political, advocacy, non-profit, and commercial sectors
- This leader will drive operational excellence by not only standardizing tools and frameworks but also evolving them to scale with business growth
- Combining a technical understanding of research methods and product management with business acumen, this role will manage resource allocation, mitigate high-level risks, and cultivate deep relationships with cross-functional stakeholders to ensure projects meet ambitious deadlines and drive impactful results
- Beyond overseeing the execution of complex public opinion surveys and data programs, the Associate Director will serve as a mentor to a team of project managers, fostering a culture of accountability and professional growth
- Program execution: oversee the full lifecycle of large-scale survey research, data, and analytics programs, translating multi-layered client roadmaps into detailed project plans, timelines, and budgets
- Process optimization: design and implement standardized workflows and tools (e.g., Asana, Jira, GitHub, G-Suite) to track project performance, mitigate risks, and maintain high standards of delivery
- Cross-functional collaboration: act as the primary bridge between data science, polling, and analytics teams to remove roadblocks and ensure the rapid, smooth execution of programmatic initiatives
- Client management: serve as a key point of contact for client-stakeholders, managing internal and external project communications, aligning tasks with shifting priorities, and ensuring clear status reporting
- Team leadership: lead, mentor, and resource a team of project managers, ensuring they have the support needed to drive operational excellence across the organization
- Meeting facilitation: lead internal stand-ups and client check-ins, ensuring all meetings have clear agendas, documented action items, and accountability for next steps
- Resource management & capacity planning: monitor team bandwidth and project allocation across the division, forecasting future resource needs to prevent bottlenecks and ensure equitable workload distribution
- Strategic Operations: partner with Insights leadership to translate high-level business goals into operational realities, identifying opportunities to scale processes and improve profit margins or delivery speed
Application process
- What recruitment looks like:
- We strive to hire efficiently and transparently. We expect to onboard this position in March 2026
- To get there, we anticipate the successful candidate will complete three interviews (HR 15 minutes, hiring manager 45 minutes, and panel interview 60 minutes), all virtually, as well as a technical skills assessment
Our take
BlueLabs leverages big data to gain an understanding of and engagement with audiences, allowing its customers to launch more effective communications campaigns. The majority of its work initially came through political campaigns and social impact drives, though the company has expanded its activities into more commercial fields like brand perception and sales in the last few years.
BlueLabs has an interesting origin story, with the founding quartet all working in senior analytics roles for the Democratic Party during the 2012 presidential campaign, where Barack Obama won a second term against Mitt Romney.
Though the jury is still out on the ethics of big data methods for political motivation - for instance, the Cambridge Analytica scandal regarding its use of social media data in influencing elections - this approach has proven to be extremely effective in persuading and activating audiences. There’s also little doubt that it can be used for great causes too, as shown by BlueLabs’ work with the likes of the UN Refugee Agency, and environmental organization The Sierra Club.
Freddie
Company Specialist at Welcome to the Jungle
Insights
6% employee growth in 12 months
Company
Company benefits
- Premier health insurance plan
- 401K matching
- Unlimited vacation leave
- Paid sick, personal, and volunteer leave
- 14 paid holidays + winter break
- 15 weeks paid parental leave
- Professional development stipend & tuition reimbursement
- Employee Assistance Program (EAP)
- Supportive & collaborative culture
- Flexible working hours
- Remote friendly
Company HQ
Northwest Washington, Washington, DC
Leadership
Elan Kriegel
(Co-Founder)Previous Battleground States Analytics Director for the 'Obama for America' campaign in 2011-2012, and Chief Analytics Officer for the 'Hillary for America' campaign in 2015-2016.
Chris Wegrzyn
(Co-Founder & Senior Advisor)Previous Director of Data Architecture for the Democratic National Committee. Current Fellow at Schmidt Futures.
Dan Porter
(Co-Founder & Head of Data Science)Experience as Director of Modeling for the 'Obama for America' campaign in 2011-2012.
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