Head of Revenue Operations, CommerceIQ
$150-210k
Plus annual cash bonus and an equity package consisting of pre-IPO stock options
5 days a week in office (Mountain View, CA)
Machine learning and automation platform
Be an early applicant
Machine learning and automation platform
501-1000 employees
Be an early applicant
$150-210k
Plus annual cash bonus and an equity package consisting of pre-IPO stock options
5 days a week in office (Mountain View, CA)
501-1000 employees
Company mission
CommerceIQ's mission is to empower brands to move from analog to algorithms.
Role
Who you are
- 8-12+ years of experience in Revenue Operations, Sales Operations, or GTM Strategy roles, with 3+ years in a people leadership or senior IC role
- Experience in SaaS, retail ecommerce, or CPG-adjacent technology strongly preferred
- Proven ability to scale and improve GTM processes in a growing or changing environment
- Strong expertise in Salesforce and modern RevOps tooling, with solid analytical, modeling, and reporting skills
- Excellent communication skills, with experience influencing Directors and VPs through data and insight
- Comfort operating in a fast-paced, ambiguous environment, balancing strategy with hands-on execution
What the job involves
- The Head of Revenue Operations is a key leadership role responsible for driving execution and continuous improvement across the end-to-end revenue engine, spanning Sales, Customer Success, Marketing, and Partnerships. Specifically, this role will also lead our Customer Success Operations team
- This player coach will partner closely with GTM leadership and Finance to support predictable growth, improve operational rigor, and deliver actionable insights that inform decision-making
- The role balances strategic thinking with hands-on ownership, helping CommerceIQ scale its revenue operations as the business grows
- You will work with GTM leaders to translate strategy into execution, diagnose performance issues, implement scalable processes, and support initiatives that help CommerceIQ win in the CPG and retail e-commerce ecosystem
- Partner with GTM and Finance leaders to support annual and quarterly revenue planning, including segmentation, quota support, headcount planning, and territory design
- Analyze performance trends and surface insights to inform GTM decisions and trade-offs
- Support alignment across Sales, Marketing, and Customer Success by translating strategic priorities into operational plans
- Own and optimize key GTM systems (Salesforce, CPQ, Customer Success tools, marketing automation) to ensure usability, data hygiene, and scalability
- Build and maintain workflows, playbooks, forecasting processes, and pipeline standards to drive consistent execution
- Identify opportunities for automation and improved data quality to increase team efficiency and visibility
- Run weekly, monthly, and quarterly reporting and business reviews, tracking KPIs and highlighting risks and opportunities
- Serve as a trusted partner on revenue analytics, including pipeline health, customer segmentation, renewals, churn, and product attach
- Partner with Sales and Customer Success leaders to improve forecast accuracy, deal inspection, and renewal visibility
- Support commercial policies, pricing frameworks, and approval workflows to improve deal quality and velocity
- Assist with deal reviews and complex opportunities by providing analysis, modeling, and recommendations
- Partner with Sales leadership to improve deal qualification and inspection rigor
- Work closely with Marketing, Finance, Sales, and Customer Success to ensure GTM initiatives are well-coordinated and effectively executed
- Lead through influence, building strong relationships to drive adoption of processes and tools across teams
- Contribute to a strong operating cadence and culture of accountability within the GTM organization
Our take
CommerceIQ is an omnichannel eCommerce management platform that leverages machine learning, analytics and automation to increase user sales. By deriving and aggregating in-depth insights from sales, marketing, and competitor intelligence data, its software then generates recommendations and automates actions to fuel growth.
Having started out primarily on Amazon, where it’s now an Advertising Partner - partially due to CEO Guru Hariharan’s previous experience working for the online retail giant - the company has since expanded to cover Instacart, Target and Walmart. It has recorded exponential growth in recent years, with both revenue and customers doubling in 2021. Kellogg’s, Nestle, Colgate and Whirlpool are all customers, a fact which would have contributed to its impressive investment round in 2022.
Having now joined the Unicorn club, CommerceIQ is investing its 2022 capital into accelerating the development of its unified retail eCommerce management platform. With the worldwide eCommerce market projected to hit $80 trillion by 2030, and CommerceIQ's position as an aid for legacy companies rather than a disruptor, further success looks increasingly likely.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
43% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Mar 2022
$115m
SERIES D
Jun 2021
$60m
SERIES C
Total funding: $195.5m
Company benefits
- Learning & Development - Growth is important. That’s why we provide a dedicated learning budget to support your growth and development
- Competitive Pay - Come join our team and you’ll receive a generous benefit package that takes care of your family and you, including Medical, Vision, and Dental insurance, a 401K and more
- Equity - At CommerceIQ, you’ll have skin in the game with our equity awards. When we win, you win
- Unlimited PTO - We believe in creating an environment that helps you be your absolute best, whether it means taking a break to climb Mt. Rainier or pampering yourself on a cruise
- Work/Life Balance - Every last Friday of the month is off! We know there is a time to work and there is a time to leave work behind. At CommerceIQ, we offer flexible hours
Company HQ
Mountain View, CA
Leadership
Guru Hariharan
(Founder & CEO)Started out as a Researcher at IBM. Was Manager of Amazon Seller Services and Director and GM of Global Marketplace Experience at eBay.
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