IT Systems Administrator, Pinterest
$70-144.1k
+ Equity
More information about location
Visual bookmarking tool for saving & discovering creative ideas
Be an early applicant
Visual bookmarking tool for saving & discovering creative ideas
1001+ employees
Be an early applicant
$70-144.1k
+ Equity
More information about location
1001+ employees
Company mission
To bring everyone the inspiration to create a life they love.
Role
Who you are
- 2+ years of experience in IT systems administration, technical support, or similar role
- Strong troubleshooting skills with ability to quickly identify issues, perform root cause analysis, and drive resolution in high-impact situations
- Familiarity with the backend of an IT system/tool such as: Okta, LDAP, Google Workspace, Slack, Jira, Workday or related enterprise platforms
- Excellent communication and documentation skills with emphasis on cross-team collaboration and knowledge sharing
- Ability to work in PT time zone and travel to Pinterest offices as needed
- Willingness to participate in on-call rotation for emergency escalations
- Bachelor’s degree in Information Technology, Computer Science, a related field or equivalent experience
Desirable
- Experience with SQL queries and API integrations
- Experience analyzing data, dashboards, and trends to identify insights and evolving business needs
- Demonstrated ability to quickly learn and master new technologies with minimal guidance
- Proven track record of ramping up on unfamiliar tools and delivering results
What the job involves
- Are you passionate about bridging the gap between technical operations and data-driven insights
- Pinterest's IT team is looking for an IT Systems Administrator I who thrives on using analytics, automation, and hands-on technical support to keep our global workforce running smoothly
- Join a fairly new, innovative IT team positioned at the heart of Pinterest's tech organization acting as the critical bridge between Tier 1 Helpdesk support and advanced system engineering
- Provide hands-on Tier 2 IT Support, performing admin actions in core IT tools and technologies such as VS Code, Git, and command-line utilities to resolve complex technical issues
- Maintain, monitor, and troubleshoot core systems ensuring secure daily operations for Pinterest employees globally
- Proactively identify, investigate, and flag issues or system anomalies, raising awareness with the team when recurring issues or themes present themselves and driving timely resolution
- Develop, document, and share best practices across the team by actively participating in team initiatives that promote operational excellence
- Collaborate cross-functionally with all IT Departments to support system integrations and process improvements
- Participate in on-call rotation for emergency escalations to ensure 24/7 system availability
Our take
Inspiration and ideas can pop into your head at any time, and with the growth of social media and networking, sharing these interests and gaining exposure has never been easier. Pinterest exists to display these moments visually, as a kind of digital pinboard allowing users to save and share digital images which have inspired them.
Pinterest's emphasis on visual discovery has differentiated it from competitors and created a more positive and fulfilling experience for its users. Pinterest in many ways provides a respite from the ceaseless negativity that plagues social media such as Facebook and Twitter, and this is perhaps responsible for its userbase expanding to 450 million users in 2022, driven by uptake mostly outside of North America.
Pinterest has not been immune to woes affecting the global tech sector and made about 5% of its workforce redundant at the end of 2022 and the start of 2023. Having restructured to face a challenging climate, it is well-positioned to resume its growth, which has increased consistently year on year. Its immediate goals are to continue to grow its user base and expand the uptake of its short video product, which it aims to monetize.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Company HQ
SoMa, San Francisco, CA
Leadership
Ben Silbermann
(CEO)Worked as a Product Specialist at Google for 2 years before leaving to work on his own apps, which led to founding Pinterest
Salary benchmarks
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