Sales Engineer, 8x8
$135-225k
Cloud-based business communications platform
Job no longer available
Cloud-based business communications platform
1001+ employees
Job no longer available
$135-225k
1001+ employees
Company mission
8x8's mission is to empower workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter.
Role
Who you are
- 3 + years of sales engineering or solution engineering experience in UCaaS and CCaaS
- Ability to provide technical leadership to the sales team
- Ability to work remotely effectively
- Experience and knowledge of the Contact Center / Telecommunications industry and associated technologies, including APIs & Application Integration & Network Architecture
- B2B Pre-sales consulting experience
- Proactive, self-starter willing to continually learn and adapt to change
- Proven time management skills in a dynamic sales environment
- Strong communicator, able to influence audiences both internally and externally
- Strong presentation skills
- Credible in representing the company to customers and other stakeholders
- High achiever with excellent attention to detail
- Demonstrate technical sales skills and company product knowledge
- High initiative and enthusiasm, with creative flair and entrepreneurial spirit. Interest and aptitude in technology
- Want to be part of a high-growth and high-performing team that will go the extra mile to get deals closed
- Preferred Qualifications:Sales engineering experience in selling XCaaS solutions
- Requires an action-oriented individual with a robust initiative to be successful
What the job involves
- Act as the technical point of contact during the sales cycle, participating in discovery calls, running customized demonstrations, understanding and providing solutions to customers’ challenges, and being a thought leader and trusted advisor while building solid relationships with prospects
- Own 100% of the technical side of an opportunity by identifying the ones and helping the sales team convert into a potential business, understand and drive the value proposition
- Provide direct support for the functional and technical fulfillment of RFIs, RFQs, and RFPs in their sales territory
- Understand 8x8 system architecture, security, and technical requirements and be comfortable leading presentations and discussions on these areas with prospects
- Keep current on competitors’ products in the market and provide feedback and input to product marketing on roadmap requirements and product direction
- Communicate with clients by email and phone, perform client visits for presentations and training workshops, and attend trade shows & conferences from time to time
- Manage trials, working closely with the prospect to ensure their business challenges are met and defined and trial objectives met
- As a senior resource in the team, you would be a technical leader, maintain detailed engagement notes and documents, share experience and learnings with team members
- Flexible schedule to accommodate travel
Our take
A publicly traded company since 1997, 8x8 is a leading SaaS provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. Now operating out of 16 locations across North America, Europe, Asia, and Oceania, and with a headcount of well over 2,000, it's fair to say the company is operating from a position of strength.
Work-from-home trends are transforming business communications for every employee and customer touchpoint, and have become a critical focal point for building competitive advantage for businesses today. 8x8 is well positioned with its Open Communications Platform, which provides a wide breadth of integrated communication tools to power businesses’ critical cloud communications needs.
As well as serving high profile companies like Acer and LiveOak Bank, 8x8 has also found a nice niche with professional sports teams, counting ice hockey's Anaheim Ducks and baseball's Kansas City Royals amongst its customers.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Company benefits
- Financial wellness: Tax-advantaged savings plans, retirement programs, employee stock purchase and life and disability insurance to help support your financial stability.
- Emotional wellness: Flexible time off programs and paid parental leave allow you to relax and recharge
- Employee stock purchase
- Life and disability insurance
- Work from home opportunities
- Health & physical wellness: Comprehensive Medical, Dental, and Vision coverage for you and your family
Company HQ
Pruneyard / Dry Creek, Campbell, CA
Leadership
David Sipes
(CEO, not founder)Joined 8x8 as CEO in 2020 after spending 12 years as COO of RingCentral. Co-founded and was COO & VP Marketing at Branders.com
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