Key Account Manager, Catawiki
Art, France
Online auctioning for special objects
Job no longer available
Online auctioning for special objects
501-1000 employees
Job no longer available
501-1000 employees
Company mission
To make special objects more accessible.
Role
Who you are
- Communication, excel at communicating in person, over the phone, via email, and across teams
- Company and seller expertise, nurture strategic relationships with top sellers
- Strategic perspective
- Skilled negotiation
- Value-based selling
- Autonomous and organised
- A passion for the art industry or maybe have a collection yourself so that you are able to understand the language of our sellers
- Open to travel on a regular basis in France to meet your top French sellers
- You are based in or close to Paris
- Excellent communication skills in French and English, working internally in English and externally in French
- A Master/Bachelor’s degree with sales experience. Your degree is Commercial, Economics, or Sales related
- Capable of using google tools (sheet, slides) and data, we are a data-driven company
- Capable of using sales Hubspot is a plus
What the job involves
- In addition to Account Manager responsibilities, you are qualified as a specialist in tailoring the approach and solutions to different types of art sellers
- You also work closely with experts to accelerate (profitable) growth (eg. through maximising the seller's understanding of Catawiki's quality guidelines and by managing commercial deals)
- The Key Account manager is a member of the Supercluster Sales team and reports into the Sales Manager and Sales Director
- You develop deep knowledge of sellers' needs
- You collect market trends to drive (profitable) growth, ensuring these are disseminated across your peers in Sales & Categories
- You educate existing sellers towards fulfilling KPIs (e.g. reserve price optimisation, quality guidelines)
- You are responsible for establishing medium and long term strategic growth plans for your assigned sellers in Iberia in alignment with the Category Manager and/or Sales Director
- You present on a regular basis the progress of your accounts to senior management and peers
- You work proactively with experts to accelerate (profitable) growth (e.g. through maximising your assigned sellers' understanding of Catawiki's quality guidelines and by managing commercial deals)
- You coach and mentor (junior) Account Managers
- You build lasting relationships with your assigned sellers through phone calls, face to face meetings, email and fairs in order to grow their business
- You conduct regular business reviews by defining frequency depending on the potential or size of the seller and have a thorough understanding of the commercial processes, main KPI's and are able to translate this into relevant data and actions
- You build long term commercial plans with your sellers and use incentive programs to improve their performance
- You educate sellers in driving a positive Customer Experience to buyers
- You translate new opportunities into commercial actions for sellers
Our take
In the past, it was only possible to purchase special items such as rare coins, antiques, and vintage cars at auctions held at physical locations. These days, many people prefer online auctions, but whilst they provide a wider range of objects for sale, this comes at the cost of proper pricing and quality control. Catawiki provides an expert-regulated online auctioning marketplace where users can browse and bid for special objects easily via the web or mobile app.
The objects listed on Catawiki are curated, valued, and verified by in-house experts, with over 100,000 objects passing through the marketplace every week. In this approach, the company has combined the community knowledge found at traditional auctions with the benefits of digital auctioning platforms, occupying a space that has long remained empty, and avoiding competition from bidding marketplace giants such as eBay.
Catawiki has received good funding in the past, which contributed to it becoming the success it is today. A recent venture has seen the company expand to serve artisanal artists with its handmade products auction series.
Freddie
Company Specialist at Welcome to the Jungle
Insights
2% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Dec 2020
$175.2m
GROWTH EQUITY VC
Jul 2015
$87.6m
SERIES C
Total funding: $274.5m
Company HQ
Westelijk Havengebied, Amsterdam, Netherlands
Leadership
Ravi V.
(CEO)Ravi joined Catawiki in 2017 as Chief Demand Officer, becoming CEO in 2018. Prior to this, he was Chief Marketing & Business Officer at HOOQ. He also spent 4 years at Flipkart as VP of Marketing and CEO.
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