Inbound Sales Representative, Prenuvo
$40k
Opportunity for an uncapped bonus structure. Eligible bonuses are paid out on a monthly basis
1-2 days a week in office
Comprehensive whole body MRI scan for preventative care
Job no longer available
Comprehensive whole body MRI scan for preventative care
201-500 employees
Job no longer available
$40k
Opportunity for an uncapped bonus structure. Eligible bonuses are paid out on a monthly basis
1-2 days a week in office
201-500 employees
Company mission
To flip the paradigm from reactive "sick-care" to proactive health care.
Role
Who you are
- Industry experience in customer support, tele sales, and customer success is an asset
- Experience with customer interaction, lead generation, and closing deals
- You’re self-aware and open-minded - functioning with a high level of emotional intelligence and an inclusive approach
- You’re reliable and self-motivated - excited by fast-paced work, and are able to work well under pressure
- Strong interpersonal skills - ability to communicate in a professional and courteous manner with patients, coworkers, management, and medical professionals
- Excellent written and verbal communication skills - interpersonal and collaborative skills
- Ability to multitask and prioritize in a fast-paced environment
- Professionalism - you will personify the welcoming face of our clinics and services
- Understanding and exhibiting a high emphasis on patient privacy and confidentiality
- Exceptional time management skills, exhibiting sound judgment, and the ability to multi-task is paramount
- Results driven mindset and ability to work under pressure towards achieving sales targets and quotas
- Confident, outgoing team player personality with genuine empathy for our customers
- Friendly attitude, yet assertive, with managerial aspirations
- Ability to adapt to changes in the industry, the company, or the sales process as well as being open to new ideas and approaches
- You’re passionate about the Prenuvo mission - you will be able to make an impact with your work as we are constantly evolving and implementing improvements
What the job involves
- This is a crucial role for our Sales team - you will be responsible for handling incoming inquiries from potential customers who are interested in the company's products or services
- The scope of work for an inbound sales representative typically includes a range of tasks related to managing and converting incoming leads into sales, while also building and nurturing relationships with potential customers
- The key difference between inside sales and inbound sales is the source of the lead or contact
- Inside sales reps reach out to potential customers, while inbound sales reps handle incoming inquiries from potential customers
- Provide excellent customer service to members through various channels, including phone, email, and chat
- Handle a large number of incoming inquiries (over the phone, live chat and emails) from potential customers who are interested in the company's products or services. They must be able to answer questions and provide information about the products or services, as well as identify the needs of the customer
- Provide detailed product information, and address any concerns or objections the customer may have
- Manage leads in the company's CRM system. This may involve entering and updating lead information, assigning leads to the appropriate sales representative, and tracking the status of leads through the sales pipeline
- Follow up with potential customers who have expressed interest in the company's products or services. This may involve sending follow-up emails, making follow-up phone calls, and nurturing the relationship with the customer
- Meet sales targets and quotas which may be set on a weekly, monthly, or quarterly basis
- Collaborate with the sales team to identify new sales opportunities and strategies to increase revenue. This may involve participating in team meetings, sharing insights and feedback, and collaborating on sales strategies
- Use established systems and structures to convert leads to sales
- Record detailed call notes, opportunity notes, and customer information in the CRM
- Effectively follow Prenuvo's approach to sales and booking workflows as per the sales playbook
- Deliver top level customer experiences
- Become an expert in our internal systems while helping streamline our processes
- Provide feedback to other areas of the business, such as logistics, marketing & business development
Our take
The quantified self movement is gaining momentum, especially in the health and fitness sector. Wearable health monitors, sleep trackers, and genetic testing have all firmly entered the mainstream, and body MRI scanning service Prenuvo is taking this concept to the next level. Prenuvo’s whole body diagnostic imaging offers customers a comprehensive picture of their body, whilst screening for 500+ major conditions and cancers.
The medical benefits of approaching these diseases proactively, as opposed to reactively, are substantial. Customers will be able to catch warning signs early, meaning treatment is likely to be less invasive, with a higher success rate. Unfortunately North America, like many regions, has yet to make substantial investments in preventative healthcare. This just makes companies like Prenuvo, and the VCs who fund them, increasingly necessary.
This funding, however has been substantial, and having closed multiple funding rounds, the company is now setting its sights on Europe. The opening of its first London clinic marks the start of that expansion, brining Prenuvo's full-body MRI services to a new market with high demand for early detection and diagnostic imaging. With plans to evaluate additional cities across the continent, the company is in a position to grow its international presence.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Dec 2024
$120m
SERIES B
Oct 2022
$56m
SERIES A
Total funding: $176m
Company benefits
- Exceptional health-care coverage: We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
- Flexible vacation policy: Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it.
- Employee Prenuvo scans: Our missions starts with our own. We offer every Prenuvo employee complimentary scans each year. Use it yourself or give a scan to friends and family.
Company HQ
South Fair Oaks, North Fair Oaks, CA
Leadership
Andrew Lacy
(Founder & CEO)Previously founded semantic search company Zaptravel (now Lebara Travel) and iPhone app company Tapulous (subsequently sold to Disney). Later joined Disney as the SVP of Disney Mobile, and then Lebara as Chief Product Officer. Alongside work at Prenuvo they also co-founded Azarus.
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