Product Manager, Orum.io
API & Portal
Frictionless financial infrastructure
Job no longer available
Frictionless financial infrastructure
21-100 employees
Job no longer available
21-100 employees
Company mission
To maximize the financial potential of every American household.
Role
Who you are
- Have a 3+ track record of delivering outcomes for customers, not just features
- Have a passion or strong desire to learn about payments technology and its future. You are deeply curious about what is happening next in the industry and how to make money movement smart, instant, and automated
- Have had previous ownership and decision making over a transaction-based API
- Are a former software engineer or have a computer science background (but this is a plus, not a requirement!)
- Desire to make a big impact - setting direction for how to translate big goals on money movement and faster payments into a tangible, API product that developers want to integrate with and easily integrate with and manage
- Like finding the balance between simplicity and robustness
- Have strong customer empathy and experience shaping product direction and execution based on customer needs
- Are an excellent communicator and believe that regularly giving and soliciting feedback to stakeholders and peers is critical to achieving our business objectives
- Have an entrepreneurial mindset and drive; you understand how to intelligently use resources (i.e. existing content, capital, and talent) to develop and realize a vision
What the job involves
- We are seeking an API and Portal Product Manager to create and execute a strategic roadmap for our API suite and customer portal at Orum
- This role will have a direct impact on our core metrics of number of customers, Time to Value (time from contract signing to go live), Total Payments Volume (TPV) and Annual Recurring Revenue (ARR)
- The API and Portal PM will be responsible for owning the experience that our developer customers have when they evaluate, integrate to, and test our APIs
- This role also oversees our customer portal, which enables developers and business users to obtain key reporting and analytics information
- As a PM you will define the vision and strategy for a world-class API suite and portal experience that helps deliver the value of our payments offerings to our customers
- You will be the voice of the developer to ensure developer needs are clearly defined and understood among stakeholders
- You will translate the needs of internal and external stakeholders into product requirements for engineering teams to execute, and help our go-to-market teams to package and message the value of our offerings to prospects and customers
- The API and Portal PM will lead the evolution of our API suite to accommodate new use cases and payment rails, while remaining simple and easy to utilize for our customers
- This role will also support the development of new products as we expand beyond payments orchestration, for example, by leveraging Request for Payment to further democratize access to instant, trusted funds access
- The PM will also develop Orum’s portal as a key asset for our customers to obtain insights about their payments’ performance and manage their program
- You will be part of a team of collaborative, thoughtful, and customer-obsessed product managers. The team’s collective mission is to deliver payment solutions that enable our customers to grow by making money movement seamless, frictionless, and simple
- Product is also responsible for delivering business growth for Orum, by developing offerings that attract customers and drive volume and revenue for the company
- In addition to the product team, you will work closely with multiple cross-functional stakeholders (engineering, compliance, analytics, delivery, sales, marketing, and customer success) to define and prioritize new capabilities and to bring those capabilities to life
- Within 1 Month, You’ll:
- Understand Orum’s current product capabilities and platform architecture
- Conduct customer research to refine our understanding of customer pain points, challenges, and potential opportunities
- Update our prioritization and focus areas for the short and medium term
- Within 3 Months, You’ll:
- Research and scope enhancements to our API suite that support further flexibility for use cases and flows of funds
- Enhance our customer-facing reporting and analytics capabilities
- Improve our testing and integration offerings for developers that ease and speed up integration timeframes (e.g. code snippets, SDKs)
- Within 6 Months, You’ll:
- Launch the next version(s) of our existing APIs
- Standup new endpoints that expand our payments initiation capabilities and/or obtain necessary data to manage the lifecycle of users throughout the value chain
- Partner with GTM teams to build tools that visualize and bring to life the value proposition of our solutions
- Contribute to our next big bet in payments innovation
Our take
Orum is changing the game when it comes to banking transactions, offering a platform that speeds up the process dramatically. Traditionally, payments made through the Automated Clearing House (ACH) network can take up to five days to process, leaving both consumers and banks frustrated by the delays. Orum's solution is simple yet powerful - accelerating these transactions and bringing a new level of efficiency to the financial world.
One of Orum’s standout services, Foresight, uses AI to predict whether funds are available in an account before transactions are authorized, effectively eliminating the wait time. The second service, Momentum, takes things a step further by selecting the optimal route for each transaction based on cost and speed. Whether it's ACH, credit card networks, real-time payment systems, or eventually blockchain-based networks, Momentum ensures that payments happen as quickly and affordably as possible.
Since its launch in 2019, Orum has made impressive strides, reducing the processing time for 85% of transfers for likes like SoFi and First Horizon to just one day. Backed by funding from heavyweights like Accel and Bain Capital, Orum is poised to continue shaking up the payment industry and redefine how transactions are made.
Steph
Company Specialist at Welcome to the Jungle
Insights
-23% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jun 2021
$56m
SERIES B
Apr 2021
$21m
SERIES A
Total funding: $82.2m
Company benefits
- Employee stock incentive plan
- 401(k) match
- Take what you need PTO
- 12 paid holidays & 1-week company-wide paid time off in December
- Paid company-wide mental health days
- Paid parental leave
- 100% paid medical for you and your dependents, as well as dental and vision plans
- Healthcare and Dependent Care FSA
- Expense funds to support medical travel and home office setup
- Biweekly meeting-free, deep work days
- Referral bonus incentives
- Ongoing professional development
Company HQ
Greenwich Village, New York, NY
Leadership
Stephany Kirkpatrick
(Founder & CEO)Studied Financial Planning at UCLA, and at the Yale School of Management. At the beginning of her career, spent 8 years as Director of Retirement Planning at Pension Architects. Worked at LearnVest for 7 years, promoted from VP of Operations to General Manager. Became VP of Digital Products at Northwestern Mutual. Most recently worked as GM of Digital Strategy at SoulCycle.
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