Head of Inclusion & Diversity, Lyft
$180.8-245k
Ride sharing company
Job no longer available
Ride sharing company
1001+ employees
Job no longer available
$180.8-245k
1001+ employees
Company mission
To improve people’s lives with the world’s best transportation.
Role
Who you are
- 10+ yrs in People Teams/Human Resources/and or Business Leadership, Diversity, Equity, and Inclusion and/or organizational development and human capital consulting. Experience with high growth company (Global experience is a plus)
- 7+ yrs experience working with senior executives in client-facing or consulting role and has successfully developed and executed a holistic I&D strategy with impact driven results
- Adapt, flex, and grasp business strategies; can quickly assess how to meet the leaders and business where they are on the I&D maturation model with the goal to influence better outcomes and decision making
- Demonstrated track record of success in a cross functional, highly matrixed environment. Flexible and adaptable team member who can work with Tech, Business and Operations leaders. Demonstrated history of results impacting different lines of business
- Trusted, values based and inclusive people leader who prioritizes developing, advancing and empowering up-and-coming talent
- Excellent analytical, operational, and data driven skills and competencies; ability to use data, metrics and themes to think strategically and programmatically and create compelling narratives and/ or insights to influence decision making
- Subject matter expert on innovative next generation practices, programs and I&D marketplace insights
Desirable
- Operational/Business Acumen: Ability to report monthly, quarterly, impact metrics/ key performance indicators
- Change Agent: Understands that progress is not always achieved using a predetermined path. This role requires courage, confidence and inspiration to achieve our north star
- Ability to hear and bring forth ideas from your team and partners while also bringing your own ideas and ways to innovate by respectively challenging the status quo with humility and grace
- Lead through ambiguity, ability to work cross-functionally to overcome challenges
- Strong global mindset, understanding of various global cultures, knowledge of global diversity is preferred
- High level of self-awareness, with a strong knowledge of social power dynamics, systems of oppression, and ways to dismantle systemic inequities
- Comfort using data to drive decision making; expertise in drawing meaningful insights from data to create strategy, tell a narrative and to operationalize solutions
- Skilled facilitator, able to navigate tough conversations with a senior audience
- Demonstrated knowledge of other HR disciplines (sourcing, outreach, recruiting, employee and leadership development, workforce planning, etc.)
- Emotional intelligence and maturity to give and receive constructive, honest and timely feedback while modeling resiliency in action
What the job involves
- Work closely with business and functional leaders on the development of detailed strategies and plans that focus on employee, marketplace and community initiatives to increase Lyft’s performance and competitiveness
- Provide thought leadership, partnership and strategic counsel to the Vice President of Employee Relations, AA/EEO/ Inclusion and Diversity, People Leadership and Executive Leadership Teams to ensure the multi-year I&D goal strategy is achieving quarterly and annual key performance indicators
- Operate as a contributing member of the Employee Relations, AA/EEO/I&D leadership team
- Partner with our talent teams to co-create a dynamic recruiting strategy to build top of funnel pipelines to promote hiring talent from underrepresented backgrounds in Tech
- In partnership with the People Analytics team, create data driven strategic recommendations based on insights, including new and existing employee lifecycle data to inform how we attract, select, grow and retain talent
- Work with Employee Resource Group (ERG) Program Leads to maximize the Employee Resource Group contributions to Lyft’s short and long term workplace, marketplace and workforce strategies
- Provide leadership and oversight to the Diversity Business Partner Lead and their team to scale Diversity Business Action Plans across the organization
- Oversee creation and implementation of inclusion education roadmap in partnership with learning and development partners
- Serve as the face of Lyft’s inclusion & diversity programs; build external relationships with peer I&D practitioners; be a trusted and respected voice of our I&D team with internal and external audiences
- Influence the Lyft narrative through partnership with the Marketing and Communications teams to drive design and delivery of inclusive messaging and development of our annual I&D/Racial Equity public report
Our take
Lyft has aimed for consistent growth, making sure to pitch itself as a more reliable and friendly ride-sharing option than its main competitor, Uber. Uber has a greater market share and operates globally, but Lyft hopes to compete by its focus on ride-sharing over Uber's more diversified business approach and as a more rider-friendly and greener alternative to Uber.
Operating only in the USA and Canada, Lyft is in a position of being less affected by global events than Uber but also more vulnerable to local conditions. As an example, while it doesn't face the regulatory hurdles around employment rights that Uber does, it is unable to balance out the cost of the unusually expensive US auto insurance across its operations.
In 2022, Lyft acquired PBSC Urban Solutions, a bike-share equipment and technology supplier, allowing Lyft to compete in new verticals and reaffirming its commitment to green transportation. It has also trialled and launched Lyft Assisted, where drivers help passengers from their door into the car to get to medical appointments. These developments chime well with Lyft's unique selling point as a friendlier and more environmentally aware ride-sharing app, whilst the acquisition of European competitor Freenow could add 6 million new riders to its platform in 2026.
Steph
Company Specialist at Welcome to the Jungle
Insights
-2% employee growth in 12 months
Company
Funding (last 2 of 14 rounds)
Jun 2018
$600m
LATE VC
Mar 2018
$200m
LATE VC
Total funding: $4.9bn
Company benefits
- Great medical, dental, and vision insurance options
- Mental health benefits
- In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
- 401(k) plan to help save for your future
- 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
- Pre-tax commuter benefits
- Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
- Family building benefits
- Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
Company HQ
China Basin, San Francisco, CA
Leadership
John Zimmer
(Co-Founder)Originally an Analyst at Lehman Brothers, Zimmer then founded Zimride which was a private ridesharing company that pivoted into Lyft.
Logan Green
(Co-Founder)Founded Zimride, a private ridesharing company which later pivoted into Lyft.
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