Staff Product Manager, Etsy
Checkout Experience
$185-241k
More information about location
eCommerce platform for handcrafted goods
Open for applications
eCommerce platform for handcrafted goods
1001+ employees
Open for applications
$185-241k
More information about location
1001+ employees
Company mission
To keep human connection at the heart of commerce.
Role
Who you are
- 5+ years of Product Management or comparable experience
- Experience leading online checkout and/or wallet focused initiatives
- Practical knowledge of ecommerce and payments industry best practices and paths to innovation
- Experience partnering cross-functionally to identify the most meaningful unmet customer needs, and design and build experiences and other solutions that effectively address them
- Highly motivated to help the team work with urgency and creativity to build clarity, resolve blockers, and drive impact
- Committed to learning and growing. You are curious, proactively give feedback to enable the development of others, and are receptive to the gift of feedback
What the job involves
- We are looking for a Staff Product Manager to lead development of our checkout experience within Etsy Payments
- This role owns the strategic vision for checkout and leads a team
- Scaling an experience that enables buyers to checkout quickly and securely, while storing payment details for repeat purchases
- Leveraging data insights to help shape the checkout experience to specific user cohorts, surfacing the right friction at the right time in the purchase journey
- Identifying a pipeline of partnership opportunities to meet flexible buyer payment needs while creating incremental value for Etsy
- As a product leader, you’ll partner with colleagues across Analytics, Design, Engineering, and Research to build a vision and strategy for achieving a checkout experience that better meets the needs of our customers while driving business value for Etsy
- This role has high impact potential and is essential to the future of Etsy Payments!
- This is a full-time position reporting to the Head of Payments Product
- Lead the development of a product strategy for the checkout experience and realize a roadmap of high-impact customer-centric investments
- Collaborate across functions to identify, prioritize, define, and execute on the right areas that will improve outcomes for customers and drive business impact for Etsy
- Clearly communicate socialize plans and commitments to diverse stakeholders internal and external to Etsy, including executive leadership
- Drive the squad's execution by collaborating closely with engineering, analytics, and design partners, having ownership over the performance (and measurement) of the team’s product and operational experiences, including impact to the business and our customers
- Integrate analysis and customer feedback into product requirements to ensure products satisfy customer needs, as well as wants while achieving business objectives
- Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law
Application process
- If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like
Our take
Created as an alternative to more corporate eCommerce sites, Etsy is a peer-to-peer (P2P) website where users buy and sell handmade crafts, vintage items, art, and photography. The online marketplace works similarly to Amazon and eBay, only with an emphasis on unique items rather than mass-produced merchandise.
Since its IPO in 2015, it has managed to hold its own in an increasingly competitive eCommerce industry, including from Amazon's handmade section that launched in 2015. Further, by providing sellers with ownership over pricing and branding, the site is attractive for those wanting to set up a business on an established platform.
However, the seller-side of Etsy is not without problems. The recent hike in transaction fees and the introduction of mandatory marketing fees for artists with high turnovers has created significant discontent amongst sellers. Etsy must reconcile these issues to ensure artists continue to operate on the same scale within the platform. It plans to attract shoppers with its message of extraordinary, handmade and affordable products.
Freddie
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2012
$40m
LATE VC
Aug 2010
$20m
SERIES E
Total funding: $91.7m
Company benefits
- Equity (offers vary by country)
- Performance bonuses
- Paid gender neutral parental leave
- Adoption and family planning
- Back-up care
- Volunteer time off
- Donation matching
- Employee resource groups
- Global virtual events
- Employer paid health benefits
- Fitness benefits
- Wellness programming
- Mental health benefits
- 401K matching/Pension contributions
Company HQ
Downtown Brooklyn, NY
Leadership
Josh Silverman
(CEO)Previously senior executive at eBay, CEO of Shopping.com, CEO of Skype and President of Consumer Products & Services at American Express.
Salary benchmarks
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