Senior Vice President of Admin Services, Tide
Salary not provided
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Senior and Expert level
London
Remote from UK
More information about location
Business accounts for SMEs
Posted today
Business accounts for SMEs
1001+ employees
FintechB2BBankingAccounting
Posted today
Salary not provided
Plus share options
Senior and Expert level
London
Remote from UK
More information about location
1001+ employees
FintechB2BBankingAccounting
Company mission
To save businesses time and money - so they can get back to doing what they love.
Role
Who you are
- Proven experience operating as a business leader (CEO, GM, or SVP) in a high-growth environment
- Strong commercial acumen, with a track record of owning and scaling P&L-driven businesses; ideally in a multi-country context
- Experience in one or more relevant domains such as:
- Accounting / payroll / expense management
- SaaS for SMEs
- Financial or operational services platforms
- Ability to scale multi-product portfolios internationally, not just single products in-market
- A team player with demonstrated success building and leading large, multi-functional teams
- Strong execution capability able to break down complex problems and drive outcomes at pace
- Experience defining pricing, monetisation, and go-to-market strategies
- Comfortable operating in ambiguous, fast-scaling environments with evolving priorities
- Strong stakeholder management and ability to influence at executive level
- Technology-aware mindset, with an appreciation for automation and AI-led transformation
What the job involves
- At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting
- Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France
- Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love
- Admin Services is a critical component in Tide’s strategy to provide SMEs a strong business management platform. Our mission is to simplify and automate the essential administrative and financial workflows that SMEs rely on to run their businesses and enable them to focus on growth rather than operational complexity
- The Admin Services vertical spans multiple high-impact verticals, including:
- Invoicing
- Payroll
- Expense management
- Business registrations and compliance
- Accounting and tax
- Collectively, these services form the backbone of how businesses manage their day-to-day operations. With strong early traction and a large, underserved market opportunity, we are focused on building a scalable, high-margin, and deeply embedded and connected platform of admin solutions
- Over the next phase of growth, we aim to:
- Scale each product line into meaningful standalone revenue lines
- Leverage automation and emerging technologies (including AI) to transform service delivery
- Expand across key international markets
- Build a highly effective, multi-layered organisation to support long-term growth
- We are seeking a commercially driven, enterprise-minded SVP of Admin Services to lead and scale this multi-product division into a category-defining business
- This is a senior CEO-style role, with ownership of strategy, execution, and financial performance across multiple product lines. You will be responsible for continuing to make Admin Services a high-growth business within Tide’s product suite, while ensuring operational excellence and a seamless member experience
- You will operate as a business owner first, with a strong emphasis on commercial strategy, market expansion, and breaking through execution barriers leveraging your leadership team for deep product and domain expertise
- As SVP of Admin Services, your responsibilities will include:
- Strategic Leadership & P&L Ownership: Define the vision and strategy across all Admin Services product lines, owning full P&L accountability and driving growth, profitability, and long-term scalability
- Product Line Expansion: Scale existing services such as invoicing, payroll, expense management, registrations and accounting & tax into meaningful business lines, while identifying and building adjacent opportunities, both in the UK and internationally
- Commercial & Go-to-Market Ownership: Own pricing, packaging, monetisation, and distribution strategies. Drive acquisition, engagement, retention, and cross-sell across the portfolio
- Team Leadership & Organisation Building: Build and lead a high-performing, multi-layered team, with strong leadership across product, operations, and commercial functions
- Operational Excellence: Establish scalable processes across onboarding, servicing, compliance, and support, ensuring high reliability and efficiency
- Technology & AI Enablement: Leverage automation and emerging technologies, including AI, to transform service delivery and improve efficiency
- Cross-Functional Collaboration: Partner closely with Product, Engineering, Finance, Risk, Legal, and Marketing teams to execute the division’s strategy
- Market & Customer Insight: Develop a deep understanding of SME needs, competitive landscape, and regulatory environment to inform strategy and innovation
Salary benchmarks
Our take
Small businesses and sole traders are still underserved by most traditional banks. Tide is solving that problem by offering speedy, affordable and effective financial services tailored to SMEs.
Since its launch, Tide has gained considerable traction among small businesses. This is largely thanks to its fast onboarding times, low fees and the diversity of products, which include a number of accountancy tools. And headed up by a former RBS, C&A and Optanus executive, it is certainly in a unique position within the financial services market.
Having built a strong user base of over 1M customers globally, with 650,000 members in the UK. Through further expansion across Europe and continual addition of 'first-of-its-kind' features, Tide is well set to secure a larger market share.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Top investors
40% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Sep 2025
$120m
GROWTH EQUITY VC
Jan 2023
$25.1m
GROWTH EQUITY VC
Total funding: $412.4m
Company benefits
- Flexible working:A flexible working policy that allows most teams to work from home when they need to
- Family-friendly leave: We go above and beyond the statutory requirement for maternity and paternity leave
- Paid volunteering leave: You’re encouraged to take three days a year as paid volunteering leave for your chosen charity or organisation
- Holiday leave: 25 days a year of paid holiday leave, plus bank holidays
- Sabbatical leave: Take a well-deserved break and come back refreshed
- Extra unpaid leave: Extra time off is available beyond your annual leave allocation
- We keep the team fed: Breakfast, snacks and hot drinks are provided daily, along with regular morning teas and catered events
- Personal development: Personal development budget is available for each Tidean to pursue additional training related to their role
- Private health cover: Private healthcare from Vitality, that includes the ability to earn discounts and rewards for having a healthy lifestyle
- Mental wellbeing : 24/7 Employee assistance, unlimited cognitive behavioural therapy, subsidised mindfulness and relaxation app
Company HQ
City of London, London, UK
Articles
Leadership
Dr Oliver Prill
(CEO)Began their career as a Consultant at McKinsey. They also held the role of CEO at both C&A Bank and Optanus, and was COO of Kreditech Holding before joining Tide in 2018.
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