Senior Security Partner, Zapier

• 7+ years in technical security roles: application security, product security, or security consulting with customer-facing experience
• Understanding of code and architecture: you can discuss security controls and design decisions with developers
• Deep knowledge of application security: API security, authentication/authorization patterns, data protection, and secrets management
• Familiarity with Encryption, IAM, and cloud-native architectures (AWS, GCP, Azure)
• Understanding of risks and mitigations for LLMs and GenAI applications
• Familiarity with compliance frameworks such as SOC 2, ISO 27001, HIPAA, GDPR
• Experience with using AI tools for high-impact, role-relevant opportunities to improve speed, quality, and outcomes
• Experience partnering cross-functionally with internal engineering and product teams to drive security initiatives
• Experience translating customer requirements into actionable engineering and product priorities
• Excellent written and verbal communication skills: ability to explain technical concepts clearly to technical and non-technical audiences including customers, sales teams, and executives
• Prior experience working with customers: addressing customer questions and concerns, reviewing customer input, working cross-functionally with customer facing teams
• Ability to build customer-facing content and speak with confidence in high-pressure engagements
• Experience working alongside account executives, customer success managers, or solution engineers and engaging with customers in security-sensitive deals

Desirable

• This role blends deep security expertise with strong communication and business acumen, enabling the organization to confidently address complex security requirements from prospects, customers, and partners
• Acting as a bridge between customer’s security teams and Zapier, this role also works closely with internal product and cross-functional security teams to ensure alignment between customer requirements and Zapier’s security capabilities
• Build expertise in Zapier’s internal security practices and our platform’s governance features
• Act as a strategic security advisor to sales and customer success teams on security-related aspects of complex or high-value deals
• Lead rapid response to technical risk mitigation for concerns raised by customers during deal cycles
• Represent the company’s security posture and lead customer-facing security briefings to address security concerns and accelerate trust
• Consult on the voice of the customer on security related issues and help translate customer requirements into actionable feedback for internal product and security teams, influencing roadmap and priorities
• Get ahead of potential concerns by partnering with enterprise GTM teams, analyzing customer security questionnaires, and identifying improvements in our platform’s governance features
• Develop and maintain sales enablement content: Trust Center knowledge base, security one-pagers, objection handling guides, and whitepapers
• Collaborate with product marketing to ensure security messaging aligns with customer needs and market expectations

• Deadline to Apply: January 1, 2026 at 7:00 AM GMT