IT Support Analyst, BlueVoyant
Cybersecurity services
Job no longer available
Cybersecurity services
501-1000 employees
Job no longer available
501-1000 employees
Company mission
To solve some of the most pressing cybersecurity challenges facing companies and government entities.
Role
Who you are
- Strong desire to learn new and emerging technologies
- Experience supporting users with macOS, Windows, Okta, Microsoft 365, Google Workspace, Slack and Teams is desirable but not required
- Organized and methodical with the ability to follow through on completing tasks assigned as part of independent workflows
- Previous experience with JIRA Service Desk is a plus
- Experience with basic MDM troubleshooting is a plus
- Experience in the tracking project tasks and creating documentation is desirable
- Previous participation in agile sprints a plus
- Experience working under industry standard security / compliance frameworks is a plus
- Experience in the organization and tracking of IT assets
Desirable
- Be highly flexible, responsive, self-motivated, and proactive to thrive in our fast-paced, solution-driven environment
- Be excited to work in a global, 24/7 operation
- Deliver solutions on tight schedules and under pressure
- Create solutions that are documented, maintainable, flexible and scalable
- Have a passion for learning and growth
- Be highly detail-oriented
- Have a proven ability to own projects including documenting a project, prioritization, tracking and updating tasks and activities, and communicating project status at a technical as well as a management level
- Have experience in all levels of a project/product life cycle
What the job involves
- BlueVoyant is seeking an IT Support Analyst to help us scale, organize and support our functions
- We have a dynamic environment with smart people working to protect organizations of all sizes across multiple industries globally
- This position will allow an ideal candidate to work alongside other members of IT with an opportunity to learn and develop experience with world class technologies
- Take on day-to-day support requests as they appear in the queue, delivering high quality solutions for our end-users
- Assist other members of Corporate IT with tasks as needed
- Coordinate with IT Director on asset management and inventory tracking
- Oversee shipping and returns of hardware and peripherals for end users
- Proactively organize and maintain warehousing of IT inventory
- Setup and ship computers to end users, while maintaining accurate hardware inventory
Our take
The global cybersecurity market has grown significantly in recent years, due to a rise in cyber attacks and the popularity of e-commerce. BlueVoyant is a cybersecurity services company which aims to defend organisations against the sophisticated threats of today’s Internet.
The company faces a huge amount of competition in the space, with many well-known companies involved in cyber security, such as McAfee Security Services, OneNeck IT Solutions, CompuData, and Cybriant. However, BlueVoyant's growing capabilities make it an attractive option for clients wanting a comprehensive security system. Through a dynamic process that forensically sifts through every participant in a supply chain to identify all vulnerabilities, it offers a far more personalised service than other security firms currently do.
The global cybersecurity market is valued at over $150 billion and is expected to grow around 10% annually. BlueVoyant has raised significant funding, some of which has been used to amass talent from a number of prestigious government organizations such as the NSA, FBI, GCHQ. The company hopes that growing its pool of great talent will make it a disruptive player in the industry.
Freddie
Company Specialist at Welcome to the Jungle
Insights
2% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Nov 2023
$140m
SERIES E
Feb 2022
$250m
SERIES D
Total funding: $695.5m
Company benefits
- Top Medical, Dental, and Vision Plans
- 401(k) and Flexible Spending Accounts
- Career development opportunities – Training, Mentorships
- Meal Perks
- Unlimited Vacation Time
- Robust Military Leave Benefits
- Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, Pet Benefits
- Flexible-working culture with the option to work remote or at our offices around the country (and world)
- Social Good – Volunteer opportunities and an additional 4 days of paid leave for volunteer work
- Employee Assistance Program
Company HQ
Midtown East, New York, NY
Leadership
Tom Glocer
(Executive Chairman)Tom previously practiced law at Davis Polk & Wardwell in New York, Paris, and Tokyo. He is the Lead Director of the Morgan Stanley Board and a director of Merck & Co., Inc.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 8 more jobs at BlueVoyant