Senior DevOps Engineer, Hims & Hers
Store Frontend
$155-175k
+ Equity
Multi-specialty telehealth platform
Job no longer available
Multi-specialty telehealth platform
1001+ employees
Job no longer available
$155-175k
+ Equity
1001+ employees
Company mission
To help the world feel great through the power of better health.
Role
Who you are
- 5+ years as a DevOps Engineer, Site Reliability Engineer or Platform Engineer
- 10+ years of total experience supporting technical environments within Engineering domains
- Bachelor's degree in Computer Science, Engineering, or related field, or relevant years of work experience
- Exposure to Frontend technologies: NodeJS, Next.js, Javascript, GraphQL preferred
- Experience with service-oriented architectures and microservices at scale
- Strong proficiency with Public Cloud providers (AWS, GCP)
- Experience with Terraform or other IaC tools such as Chef, Puppet or Ansible
- Experience with CI/CD tools such as Jenkins, CircleCI or GitHub Actions
- Ability to use containers and orchestration frameworks (Kubernetes, Docker, Container registries etc.) -EKS + Helm Experience is a plus
- Proficiency scripting in one or more languages such as Python, Bash, Go and/or others
- Experience with configuring, customizing, and extending monitoring tools (Datadog, ELK, Prometheus, etc.)
- Excellent debugging and troubleshooting skills
- Strong technical competency, with a data-driven analytical approach towards solving complex challenges
- Have a systematic problem-solving approach, coupled with strong and effective communication skills and a sense of drive
- Knowledge of information security standards rules and regulations related to information security and data confidentiality (e.g. HIPAA, PCI DSS, NIST, ISO, etc.)
What the job involves
- We are seeking a Senior DevOps Engineer to help build and maintain the infrastructure powering our ecommerce platform
- We believe that moving fast is our competitive advantage; that moving fast enables us to better serve our users so we build fully automated CI/CD pipelines for all of our applications
- We also know that the faster we move, the more risk we face causing disruptions, so we invest heavily into observability tools
- Enable frontend/growth product teams to focus on developing features while DevOps takes care of reliably operating our platform and production sites with a focus on continuous improvement and developer enablement
- Actively seek and identify opportunities to improve the availability and performance of the system by applying the learnings from monitoring and observation
- Independently lead key projects in support of business and technology strategy
- Use automation extensively to design, configure, manage, and monitor systems in support of our product development teams
- Manage Infrastructure through automation (Infrastructure as Code - terraform knowledge preferred)
- Perform and run blameless RCAs on incidents and outages aggressively looking for answers that will prevent incident reoccurrence
- Define, Design, and implement DevOps practices ensuring availability, scalability and observability of production systems with a strong focus on excellent customer experience
- Manage incidents and emergency response, track outages, ensure data integrity and engineer releases to promote secure, efficient and rapid deployments
- There will be an On call rotation but it will be fairly distributed across the team, including the manager, who also takes a weekly rotation!
- Troubleshoot various production or non-production issues and alerts and identify the root cause
Our take
Hims & Hers is a direct-to-consumer brand made for men and women, offering products for skin care, birth control, erectile dysfunction, hair loss and more. The company aims to create an open and honest culture of care that is accessible for everyone, no matter who you are or where you live.
Hims & Hers approach healthcare differently through a telemedicine approach combined with a comprehensive wholesale and branding strategy. This allows customers to get diagnosed and treated at a lower cost and with greater convenience whilst the company simultaneously increases customer brand's presence across the US.
The company is increasingly focused on becoming a modern healthcare brand, and has a huge addressable market to go after. The recent launch of an app has helped it grow significantly too. Further, its focusing investment into platform infrastructure and the development of partnerships with physical stores including retail giant Walmart, as well as continuing to launch new products such as its range of volumizing shampoos. Altogether, these moves put the brand in a good position for long-term growth as it looks to scale and evolve even further.
Steph
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jan 2019
$100m
LATE VC
Jul 2018
$50m
SERIES B
Total funding: $197m
Company benefits
- Full healthcare: High-coverage medical, dental & vision coverage for individuals and families
- Generous PTO: Take the time you need, when you need it - including generous parental leave
- Retirement planning: Take advantage of our 401(k) plan including contribution matching
- Work from anywhere: We are a remote-first company, so you can work from anywhere you like in the uS
- Robust compensation: We offer competitive salary bands and stock options
- Employee discount: Employees can take advantage of product discounts
- Utility stipend: A extra $75 each month to cover extra cell phone, internet, or data usage
- Spending accounts: Options for additional HSA and FSA plans to help toward healthcare costs
Company HQ
Marina District, San Francisco, CA
Leadership
Andrew Dudum
(Founder & CEO)Previously co-founder of Atomic, Homebound, Terminal and Bungalow and Investor & Advisor at Stable Auto, TalklQ, and Mira Technologies.
Hilary Coles
(Co-Founder & Senior VP Brand & Innovation)Previously earned an MBA from the Kellogg School of Management at Northwestern University.
Jack Abraham
(Co-FOunder & Investor)Founder and Managing Partner of Atomic. Co-Founder and Investor at Replicant, Raydiant, Bungalow, Homebound, Terminal and Zenreach.
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