Account Manager, Amazon
Amazon Pickup & Return Points
Office located in FRA, Clichy
The largest online retailer and technology provider
Open for applications
The largest online retailer and technology provider
1001+ employees
Open for applications
Office located in FRA, Clichy
1001+ employees
Company mission
To be Earth's most customer-centric company.
Role
Who you are
- Bachelor's Degree
- 3+ years of experience in account management, business development, or project management
- Fluency in French and English (written and verbal communication)
- Experience managing complex stakeholder relationships and contract negotiations
- Experience with data analysis and using metrics to drive business decisions
Desirable
- Experience in IT/Network roll-outs or similar infrastructure projects
- Experience working with retail, property management, or transportation sector partners
- Demonstrated ability to work independently in ambiguous environments
- Experience leading cross-functional projects from conception to launch
- Track record of delivering projects within scope, time, and budget constraints
- Experience with offline marketing and advertising campaigns
What the job involves
- As Account Manager for Amazon Pickup & Return Points (PARP), you will own and expand our alternative delivery network across major retail, property management, and transportation partners
- You'll drive executive-level partnerships that directly impact millions of customers' delivery experiences while shaping the strategic growth of our pickup network across your France
- Own executive-level relationships with C-level stakeholders across partner organizations
- Lead contract negotiations including commercial terms and service level agreements
- Conduct market analysis and forecasting to inform network expansion strategy
- Drive network development, optimization, and performance reviews across all pickup locations
- Work cross-functionally with Tech Ops, Accounting, Marketing, Legal, and Product Management teams
- You'll spend your time building and maintaining relationships with C-level stakeholders at partner organizations, leading complex contract negotiations that balance commercial terms with operational excellence
- Your day involves analyzing market data to identify expansion opportunities, conducting performance reviews with existing partners, and collaborating with cross-functional teams from Tech Ops to Legal to launch new locations
- You'll also work directly with partners on marketing campaigns that drive customer awareness and usage of pickup points
- The PARP team is building the future of flexible delivery options for Amazon customers. We work at the intersection of logistics innovation and partnership development, collaborating with some of the largest retail and property management companies to create convenient pickup and return solutions
- Our team values data-driven decision making, customer obsession, and the ability to think big while executing with precision. You'll work alongside product managers, operations specialists, and marketing teams who are all focused on scaling this growing network
Our take
Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.
More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.
Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.
Steph
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Company HQ
South Lake Union, Seattle, WA
Leadership
Jeff Bezos
(Founder & Executive Chairman)Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.
Andy Jassy
(President & CEO)Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.
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