Senior/Staff Product Manager, Blacklane
+ Variable elements and long-term incentives as part of our overall rewards framework
Carbon-neutral global chauffeur service
Be an early applicant
Carbon-neutral global chauffeur service
501-1000 employees
Be an early applicant
+ Variable elements and long-term incentives as part of our overall rewards framework
501-1000 employees
Company mission
To make top-quality service convenient and accessible worldwide.
Role
Who you are
- 5+ years of product management experience, at least 2 years as a Senior Product Manager
- Proven success in managing end-to-end product lifecycles and launching data-driven product improvements
- Strong analytical skills with a data-driven mindset
- Excellent communication and stakeholder management skills, with the ability to articulate complex concepts to both technical and non-technical audiences
- Experience working closely with engineering and design teams to deliver successful outcomes
- You have worked directly with Data Science or Machine Learning Teams
- A collaborative mindset and the ability to thrive in a fast-paced, agile environment
- Bonus points if you have experience working with logistics, transportation, or B2B marketplace products
What the job involves
- At Blacklane, we are building the future of sustainable chauffeur-driven mobility
- Our Marketplace team plays a crucial role in providing chauffeur partners with the right offers to help them fill their schedules and grow their businesses
- We are seeking a Senior/Staff Product Manager to take ownership of this vital area, ensuring a seamless and optimized marketplace experience that supports our partners and guarantees guests a reliable and premium ride
- Drive the strategy and execution of features that show tailored offers to our partners, allowing them to pick those that align with their preferences
- Own and optimize the end-to-end partner experience in the marketplace, from offer creation to selection
- Collaborate cross-functionally with engineering, data, and operations teams to deliver impactful product improvements
- Develop data-driven insights to identify opportunities that enhance the efficiency of our partner scheduling process and ensure no guest requests go unmet
- Prioritize the right projects that align with business goals, balancing partner needs with guest experience requirements
- Maintain a strong understanding of partner behaviors and market dynamics to adjust the marketplace strategy and product roadmap
- Act as the main liaison between partners, product, and the wider business to ensure the marketplace achieves its goals
Our take
Business transport for frequent travellers can be a difficult process. The pain of booking systems, invoicing, and inconsistent service quality are issues travellers regularly face, hindering business operations and causing unnecessary delays. Alongside this, Chauffeurs also experience empty cars due to non-optimised booking processes.
Blacklane aims at the higher end of the market, targeting corporate workers, executives and those with the means to pay extra for higher levels of service when they travel. Through a booking system available on the company's website and in-app, Blacklane provides a reliable high-end service with inclusive pricing and on-call customer support. Blacklane also works with chauffeurs, filling empty seats to optimise services.
The company is also environmentally conscious, operating as a carbon-neutral company since 2017. It offers electric vehicle rides in more than 50 cities and countries, and with 2024 funding, is ready to expand even further. Alongside this, it has announced a number of recent partnerships, signifying the company's good place for future growth.
Freddie
Company Specialist at Welcome to the Jungle
Insights
19% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Oct 2024
$70.2m
SERIES G
Mar 2021
$26m
LATE VC
Total funding: $173.5m
Company benefits
- Personal development: Create a personal development plan. Set goals, learn new skills, and connect with a mentor to help you reach what you want to achieve. Budget for online courses, conferences, and books bolsters your learning journey
- Open feedback culture: Discover a company culture where open feedback and communication is valued. We offer monthly 1:1 chats with our C-level team members, as we believe feedback makes Blacklane a better place to work
- Virtual stock options: Take ownership of your work — literally — with our employee stock option plan. Shares vest over four years at no cost to you. Blacklane’s success is your success
- Flexible work environment: Your work and home lives should exist in harmony. With our hybrid model—working from the office, with flexibility to work from home—you and your team can find the balance that works best for you
- Social events: From Wednesday evening drinks at the office, to twice-a-year department events with budgets for every team, we offer plenty of opportunities to connect with your team and build relationships. And not to brag, but our company parties are legendary
- Blacklane Cares day: Every crew member receives 8 hours of paid leave per year to participate in volunteering initiatives of their choice or lead employee-driven community outreach projects. Utilize your time to lend hands to a cause that drives your passion
Company HQ
Schöneberg, Berlin, BE
Leadership
Dr. Jens Wohltorf
(Co-Founder & CEO)Previously spent 6 years as a Principal at The Boston Consulting Group.
Frank Steuer
(Co-Founder & Member of the Board)Previously co-founder and CTO of Firstfon and CTo of SemperLink.
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