Staff Program Manager, Airbnb
BizTech
$154-191.5k
Community marketplace for holiday accomodation
Be an early applicant
Community marketplace for holiday accomodation
1001+ employees
Be an early applicant
$154-191.5k
1001+ employees
Company mission
To create a world where anyone can belong anywhere.
Role
Who you are
- 10+ years of program management experience, with a proven track record of Quality Assurance/Quality Engineering experience as both a test planner and a test executor
- Experience advancing test automation (Unit, Integration, End to End)
- Hands-on experience driving Agile practices and a shift-left mentality to enable Engineering teams to deliver high-quality software
- Demonstrable experience with being embedded on an Agile Scrum team
- Strong Vendor Worker leadership skills, including acquiring talent, performance management, and building a strong, happy team
- Proactive communication and interpersonal skills; strong stakeholder management
- Comfortable in a fast paced environment, managing ambiguity and uncertainty
- Ability to anticipate risks & issues and proactively mitigate them
- Experience using collaborative project management tools and processes (e.g. JIRA, Asana, Smartsheets, Google docs, scrum, agile)
- Passion for building and delivering high quality software
What the job involves
- The Quality Engineering team helps Airbnb build high-quality software efficiently
- We enable Airbnb engineers to build highly testable systems
- We own and continuously improve product test cases, functional coverage, shift-left quality mentality, and end to end test automation
- We are the champions for quality and a trusted partner for our peer organizations
- As a Staff Quality Program Manager, you are responsible for managing a vendor team that implements large-scale programs and projects within the Quality Engineering (QE) organization
- You will work cross-functionally to improve the quality of our software, and do so with clear communication, efficient program planning, and deep focus on overall project execution
- You’ll play a critical role in ensuring that Airbnb delivers high quality products
- Be accountable for planning and execution of the Quality Engineering team’s priorities
- Work with QE leadership to define, launch, and execute multiple strategic and operational initiatives in service of the above priorities
- Ensure quality is consistent across all projects and is represented during project planning, development, and launches
- Drive the adoption of automated testing as a key strategic lever for ensuring efficient and effective testing
- Clearly communicate program status and progress to large groups of project stakeholders and senior leadership
- Effectively manage change by influencing and communicating with key stakeholders. Anticipate risks associated with change management, and ensure creative and effective mitigations are available
- In collaboration with Product teams, identify opportunities and advocate for product improvements and/or tools that support the team’s strategy and the needs of the customer
- Advocate for the advancement of Agile testing concepts to become realities in both QE and Engineering
- Work to quickly become well-versed in the engineering teams product/domain space
- Coordinate and collaborate with 3rd party vendors and QE counterparts
- Regularly assess project risks and opportunities. Leverage best practices and continually drive process improvements, but work creatively to drive execution and simplification
Our take
When Airbnb was originally founded, the product helped customers book air mattresses on people's apartment floors. Since then, Airbnb has had over a billion customers hosted through its platform. With more than 4 million registered hosts worldwide, it has grown into a major player in the hospitality sector.
Airbnb has been successful in disrupting the traditional holiday lettings sector. Before it existed accommodation was limited to hotels and bed and breakfasts, but Airbnb has mainstreamed the idea of renting out spare rooms or even entire homes. It has created a new sector of hosts purchasing properties to rent out on the platform and provides a level of flexibility and a range of offerings not previously possible for travelers.
Perhaps a victim of its own success, by 2022 supply of Airbnb-listed properties began to outstrip demand in some markets, as hosts overestimated the appetite for domestic travel. However, the company is still posting strong financials and has unveiled new tools to support its hosts in a tougher rental market. With a healthy bottom line and a huge user base, Airbnb is very likely to overcome the current market turbulence and continue its growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
25% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Apr 2020
$500m
GROWTH EQUITY VC
Mar 2017
$447.8m
SERIES F
Total funding: $3.8bn
Company benefits
- Paid volunteer time
- Health food and snacks
- Generous parental and family leave
- Learning and development
- Annual travel and experiences credit
Company HQ
Showplace Square, San Francisco, CA
Leadership
Brian Chesky
(Co-Founder & CEO)Previously an Industrial Designer, studying at Rhode Island School of Design.
Nathan Blecharczyk
(Co-Founder & CSO)Studied Computer Science at Harvard, and had around 4 years of professional Software Engineering experience before founding Airbnb, including interning at Microsoft.
Joe Gebbia
(Co-Founder)Also studied Industrial Design at Rhode Island, and previously founded various design-related startups
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