Senior Analyst, Amplitude

• This role is ideal for someone who is highly detail-oriented, comfortable navigating complex datasets and reconciliation workflows, and motivated to drive process improvements that impact executive and external reporting
• The platform is built on Snowflake/dbt and Tableau, and this role will require hands-on technical analysis, including SQL-based validation and dashboard support, so SQL knowledge is highly preferred
• 3–5 years of experience in FP&A, Revenue or Sales Operations, Finance Operations, Business Operations, or Analytics, preferably in a SaaS or subscription-based business
• Strong understanding of SaaS business models and key metrics, including ARR, churn, retention (NRR/GRR), and cohort-based analysis
• Experience working with Salesforce and revenue-related objects (Accounts, Opportunities, Quotes, Contracts, customer hierarchies, etc.)
• Working knowledge of SQL, with the ability to query and validate data in a warehouse environment
• Proven ability to perform data reconciliations and investigate discrepancies across systems with strong attention to detail
• Ability to manage complex workflows and operate in ambiguous environments while maintaining high standards for accuracy
• Strong stakeholder management skills and the ability to collaborate effectively across Finance, Sales Ops, Deal Desk, Accounting, and Data teams

Desirable

• Amplitude is seeking a Senior Analyst, ARR & Customer Metrics to join our Strategic Finance team. This role will play a critical part in maintaining the accuracy, governance, and scalability of Amplitude’s metrics platform, which powers our financial data, ARR reporting, and master customer records used in externally reported operating metrics
• In this role, you will partner cross-functionally with Deal Desk, Order Management, Sales Operations, Enterprise Data Insights (EDI), Corporate Engineering, and Accounting to ensure ARR and customer datasets are accurate, consistently defined, audit-ready, and aligned with reporting requirements as the company grows
• Success is driven by analytical rigor, ownership of outcomes, and strong cross-functional collaboration
• Serve as a key contributor to Amplitude’s ARR and customer metrics platform, supporting the accuracy and reliability of externally reported metrics
• Perform recurring tie-outs between Salesforce, financial systems, and warehouse outputs to validate ARR, customer hierarchies, segmentation, and retention metrics
• Investigate data discrepancies, identify root causes, and partner cross-functionally to implement durable fixes
• Support monthly and quarterly close processes by validating snapshot datasets and ensuring alignment with Finance and Accounting timelines
• Partner with EDI and Corporate Engineering to test and validate updates to data models, reporting logic, and dashboard outputs
• Maintain metric definitions and documentation to ensure consistency across Finance, GTM reporting, and executive dashboards
• Track and document changes to metric logic, definitions, and historical adjustments to preserve comparability over time
• Contribute to initiatives that expand reporting from customer-level metrics to more granular contract, subscription, and opportunity-level insights
• Identify opportunities to automate validation processes and improve data quality controls
• Build and maintain documentation and validation frameworks to ensure the metrics platform remains a trusted source of truth