Customer Data Assistant, The Drum

Salary not provided

Looker

Excel

Google Sheets

Salesforce

Junior and Mid level

London

3 days a week in office

Global publisher for the marketing and media industries

Job no longer available

Global publisher for the marketing and media industries

201-500 employees

B2CMarketingPublishingContentDigital MediaSaaS

Job no longer available

Salary not provided

Looker

Excel

Google Sheets

Salesforce

Junior and Mid level

London

3 days a week in office

201-500 employees

B2CMarketingPublishingContentDigital MediaSaaS

Company mission

To help our 1 million plus readers prepare for what's next.

Job

Company

Role

Who you are

Experience of working with customer data, data marketing, data cleansing, segmentation, list building
Experience in customer service desirable
Experience of data and CRM platforms (Salesforce experience is desirable but not essential)
Experience working with data in Microsoft Excel is desirable
Experience of working as part of a Data, Marketing or Customer Service team
A degree or qualification in a relevant subject would be preferable but is not essential

What the job involves

Create campaign segments or contact lists to support commercial campaigns
Support the data needs of the marketing team as required
Improve the quality of The Drum data, using the appropriate tools to ensure all contacts and companies are correctly coded and categorised
Validate contact data via ongoing data cleansing tasks
Run regular imports for data from external source
Support the production of accurate and regular management information, reports and data exports as needed
Provide guidance to colleagues on day-to-day data related queries
Work with external vendors on ad-hoc data tasks and projects as required
Support other members of the Data Team and their tasks/projects, where required
Support the overall goal of data integration across the business
Act as a steward of the database, ensuring information is gathered, handled and shared in accordance with internal governance and compliance policies
Creation and upkeep of Looker studio reports / Google Sheets
Training and lead on softwares (Zoominfo, winmo, Linkedin sales nav)
Support data needs of the sales team (dashboards, reports, help on ABM campaigns)
Leading on a responsive approach to lead generation sales pitches: providing a Cost Per Lead response based on a combination of available organic leads and leads provided by external suppliers

Salary benchmarks

Our take

The Drum was founded in 1985 under the parent company Carnyx Limited and transformed what was once an independent publishing business into a leading British digital media and marketing platform.

Whilst Carnyx, named after an ancient Celtic woodwind instrument, focused on covering the creative industries, The Drum goes a step further in connecting marketing agencies and clients through its articles and consultancy services. The digitisation of The Drum has led to its opening offices in New York and Singapore, a sign of its international appeal.

Digitisation can have its teething problems for legacy creative companies like Carnyx, but it embraced the rapid changes by widening its services and client base. Through the noughties and 2010s, The Drum has gained big-name digital sponsors such as Facebook and the Financial Times.

Steph

Company Specialist at Welcome to the Jungle

Company

Company benefits

Hybrid & Remote Working
Company Bonus Scheme
Staff Social Events
Charity Volunteering Days
Early Finish on Fridays
Learning & Development Fund
Employee Referral Bonus
Mentoring Program

Company HQ

London, UK

Leadership

Diane Young

(Co-Founder & CEO)

Currently Managing Director of Carnyx Group Limited. Previously Contracts and Planning Manager at Greater Glasgow Community & Mental Health NHS Trust.

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