Strategic Programs Director, TigerConnect
$130-160k
Participate in our annual corporate bonus program
Office located in Santa Monica, CA
Healthcare collaboration platform
Job no longer available
Healthcare collaboration platform
201-500 employees
Job no longer available
$130-160k
Participate in our annual corporate bonus program
Office located in Santa Monica, CA
201-500 employees
Company mission
To simplify the working lives of healthcare professionals so they can deliver better patient care and experience greater job satisfaction.
Role
Who you are
- If you are adept at hard analytical and soft people skills and able to adapt to rapidly changing business needs, then this job can provide a great deal of personal satisfaction
- Strengths in business process assessment, measurement, and re-engineering are key as is the ability to leverage technology to implement business solutions
- Note: this is a "roll up your sleeves" organizational role; the successful candidate is expected to perform all functions from administrative processing to leading change initiatives
- Must have a Bachelor’s degree; MBA highly preferred
- Must have 3-6 years’ operations experience with multiple assignments involving Mergers & Acquisition integration; consulting and software industry experience strongly preferred
- Demonstrated competency with implementing business processes and activity-based metrics involving leading success indicators
- Experience managing and leading teams, both directly and in matrixed environments
- Solid project management skills, having managed and successfully delivered multiple, complex projects on-time and on-budget
- Established business and financial acumen
- Robust analytical and quantitative skills, as well as attention to detail
- Resilient in the face of competing demands and conflicts
- Demonstrated success in a high pressure, dynamic, fast-paced environment
- Proficient ability to drive change in a matrixed environment
- Executive presence, relationship building, strong decision-making skills
- Well-developed written and verbal communication skills
- Open to travel
What the job involves
- TigerConnect is searching for a dynamic, operations-focused Strategic Programs Director to support our fast-paced growth
- The Director, Strategic Programs will ensure the timely and accurate completion of multiple strategic initiatives occurring simultaneously
- The person in this role will be responsible for providing analytical support, consulting, and cross-functional implementation to TigerConnect’s leadership team
- In this role, you will gain hands-on experience in how to run a software company with the leading private equity firm at your back
- This role will give you a front-row seat in how a company leadership team works
- This role reports to the CEO and offers career growth opportunities, with the prospect to evolve into an indispensable member of the executive team
- Our previous person in this role moved in a key operating role at the company
- The successful candidate will enhance customer perception of the company’s value proposition, including products and services
- Work with and coordinate among affected functional executives
- Implement, coordinate, and improve software company best practices and Vista best practices across all functional areas
- Manage and complete the successful implementation of strategic initiatives that enable revenue growth and/or accelerate company profitability and efficiency
- Determine, track, and report metrics that measure the successful implementation of various strategic projects and initiatives
- Identify and elevate those issues about which the CEO should be aware and framing/positioning ideas to resolve the problem/mitigate the risk
- Be the company representative and the voice of the CEO with external parties to resolve these issues and mitigate risk (e.g., be the executive lead responsible for de-risking strategic customers at risk)
- Be the point of contact for the company on active or potential litigation issues and keeping the CEO and executive team apprised
- Partner with the CEO and CFO on post-M&A activities to drive acquisition integration
- Act as portfolio company point of contact for interactions with Vista Equity Partners and Vista Consulting Group, including all strategic initiatives
- Coordinate interactions amongst and support to the CEO and executive leadership team as needed (e.g., be the lead on setting agendas for offsites, coordinating board meeting preparations, coordinate sell side processes, etc.)
- Coordinate board presentations, QBR meetings, and assist with AOP planning and goal setting
Our take
TigerConnect unifies the whole healthcare system under one platform, enabling users to connect to hospitals, healthcare providers, patients and their families within one easy to use, secure interface.
According to the Joint Commission Center for Transforming Healthcare, almost 80% of serious medical mistakes involve miscommunication between caregivers. TigerConnect effectively minimises errors in comms and the sharing of critical data between departments, meaning greater efficiency and quality of care.
As many healthcare organizations remain stuck in the technological dark ages, TigerConnect is leading the way in the digital transformation of clinical collaboration. This enables the company to play a key role in strengthening patient care, cutting costs and streamlining the workflows that keep people healthy.
Steph
Company Specialist at Welcome to the Jungle
Insights
-4% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Oct 2020
$45m
SERIES D
Nov 2015
$50m
SERIES C
Total funding: $129.1m
Company benefits
- Health Insurance: Excellent medical, dental and vision insurance
- Savings: 401k matching program for all US employees and Savings Fund program available for all Mexico employees
- Flexible Work Location: Remote and hybrid onsite
- Flexible Time Off: Flexible time off policy with no limit on days off
- Wellness Days: Company-wide wellness days throughout the year
- Wellness Program: Quarterly wellness allowance to help support your well-being
- LinkedIn Learning: Self-paced learning and development via LinkedIn Learning
- Home Office Reimbursement: Allowance to cover your home office setup expenses
- Headquarter Location: Office space in major tech ecosystems in Los Angeles and Mexico City
Company HQ
El Segundo, CA
Leadership
Sean O'Neal
(CEO)Prior to joining TigerConnect in 2025, Sean was a President & Functional CEO of SaaS and CPO at Sinch. He was also a Writer for Forbes Business Council.
Tim Goodwin
(CTO)Prior to joining TigerConnect in 2020, Tim was the CTO at Vacasa, an SVP/CIO of Digital Channels at Fiserv, and a GM of Software Development at M-Com.
Sheeza Hussain
(CGO)Prior to joining TigerConnect in 2025, Sheeza was a Market President of Enterprise at Press Ganey, CGO at SteadyMD, and CCO at Biofourmis.
Brian Kaminski
(CCO)Prior to joining TigerConnect in 2023, Brian was a Value Advisory Ecosystem Member at Customer Value Community and CCO at Perceptyx and Conversica.
John Montealegre
(CFO)John joined TigerConnect in 2014 as the Chief of Staff to the CEO. He then became the VP then Senior VP of Finance before moving into he role of CFO in 2022. Previously, he was the Head of Sales at Pitzi and an Associate at McKinsey & Company.
Saurin Shah
(CPO)Prior to joining TigerConnect in 2023, Saurin was a Senior Director/VP of Product Management at Medallia. He also spent 6 years at Salesforce as a Director then Senior Director of Product Management.
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