District Director, OpenTable
$180-205k
Plus quarterly sales bonus & Equity grant
Online restaurant reservation service
Open for applications
Online restaurant reservation service
1001+ employees
Open for applications
$180-205k
Plus quarterly sales bonus & Equity grant
1001+ employees
Company mission
To bring together people and the restaurants they love in the moments that matter.
Role
Who you are
- You’re not just a problem-solver—you’re a creative force, ready to rethink the playbook, challenge assumptions, and turn roadblocks into breakthroughs
- You’ll be the go-to for fresh insights and unconventional thinking, helping your team thrive in complex customer conversations and high-stakes opportunities
- Minimum 8 years of sales leadership experience
- Experience at a fast paced/tech organization is required; restaurant industry experience is preferred
- Deep understanding of and passion for the restaurant industry, including customer trends and the ability to weave these into tactical plans
- Experienced manager and key contributor who frequently overachieves on assigned goals with the ability to prioritize and focus a team
- Experience with sales modeling and forecasting
- Able to confidently work with data to draw out insights and make data-led decisions
- Consistent record of sales success in a similar SaaS or start-up environment
- Experience includes complex high-value sales to key accounts and/or National Accounts
- Ability to multitask and prioritize in a fast paced, multifaceted work environment. Will lead multiple high-priority and time sensitive initiatives in parallel
- Proven ability to lead a team with an entrepreneurial spirit, positive attitude, and passion for the business. Works with autonomy, needing little guidance
- Good sense of humor while working in an unstructured, fast paced environment
- High EQ and IQ
- Excellent written and oral communication skills
- Competitive, tenacious, and results-driven
- College degree expected
- Must be based in New York City with ability to invest time in market interfacing with customers and prospects
What the job involves
- The District Director, NYC is the strategic territory leader for the largest and most competitive market in the US. As District Director, you’ll own revenue, customer growth, and retention across your market
- You’ll empower your team of account executives, account managers, and people leaders to navigate the market with precision while staying sharp on evolving customer needs and emerging trends
- You’ll rally your team around bold targets and lead by example—building strong relationships with top customers and prospects while establishing a standout personal brand in the market
- Grow revenue and customer base through new sales acquisition and retention + growth of assigned accounts
- Develop and nurture a high-performing team of people leaders, account executives, and account managers that consistently meet or exceed monthly, quarterly, and annual sales goals—while proactively addressing performance gaps to ensure accountability and growth
- Stay close to the action—frequently spending time in the market, actively engaging in customer meetings and events alongside your team
- Develop and execute annual territory strategies and forecasts, including comprehensive sales and retention planning
- Maintain an expert level of understanding of all products and services that OpenTable offers
- Maintain clear communication lines and a sense of camaraderie for your team
- Represent OpenTable as a leader in the industry and to assigned accounts
- As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones
- While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters
Our take
OpenTable was one of the earliest innovators in the online reservation space, setting up shop in 1998 as a tool to enable restaurants to take bookings online. Rather than charging consumers for the service, OpenTable generates revenue via a monthly subscription and reservation fee from businesses.
Today, the platform is used by tens of thousands of restaurants around the world and seats over 1 billion diners per year. The company was acquired by Booking Holdings – the world's largest travel company – for $2.6 billion in 2014, and remains a subsidiary of the group to this day.
OpenTable is the dominant player in the restaurant reservation software category, with an impressive 45% market share, but does face increasing competition from platforms like Resy, Tock, TableAgent, and many more. Nonetheless, this market leader has garnered an impressive reputation, and there is nothing to say it won't hold on to the dominance it has earned into the future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Oct 2000
$36m
SERIES C
Jan 2000
$10m
SERIES B
Total funding: $48.2m
Company benefits
- Work from (almost) anywhere - wherever you do your best work
- Mental health and well-being - company-paid therapy sessions through SpringHealth, company-paid subscription to HeadSpace, and company-wide weeks off a year so the whole team can recharge
- Generous parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Enriched learning and development opportunities - leadership development & access to thousands of on-demand e-learnings
Company HQ
Union Square, San Francisco, CA
Leadership
Debby Soo
(CEO)After graduating from Stanford with a liberal arts major, Debby started their career in investment banking. Thereafter they worked in Google’s Strategic Partnerships Group and then spent a decade at KAYAK, eventually becoming CCO.
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