IT Support Specialist, Paytrix
£29.8-35k
1-3 days a week in office
Regulated payments curation layer
Job no longer available
Regulated payments curation layer
21-100 employees
Job no longer available
£29.8-35k
1-3 days a week in office
21-100 employees
Company mission
To build a global payments platform that enables marketplaces, eCommerce brands, and corporates to scale smoothly, around the world.
Role
Who you are
- Proven experience as an IT Support Specialist or similar role
- Knowledge of operating systems (Windows and macOS)
- Experience with Google Workspaces and Microsoft Active Directory
- Familiarity with security practices and protocols to safeguard financial data
- Excellent problem-solving and analytical skills with attention to detail
- Effective communication and interpersonal skills to interact with employees at all levels
- Ability to work independently and handle multiple tasks with minimal supervision
- Familiarity with cloud-based systems and services would be advantageous
- Relevant certifications such as CompTIA A+, or ITIL are a plus
- Can help foster an environment of psychological safety that enables team members to thrive. This is very important to us, as we are a highly diverse group made up of people from many different ethnicities, religious beliefs and gender identities
What the job involves
- End-user Support: Provide prompt and reliable technical assistance to all employees, resolving hardware, software, and network-related issues effectively
- System Administration: Manage and maintain the company's IT infrastructure, including Google Workspaces and Microsoft Active Directory
- Security Implementation: Implement and maintain robust security protocols and measures to safeguard sensitive financial data and intellectual property. Monitor systems for potential security breaches and take proactive steps to prevent cyber threats
- Software and Hardware Management: Procure, install, configure, and update hardware and software solutions needed for various business processes
- IT Documentation: Maintain detailed and up-to-date documentation of the IT environment, including network diagrams, system configurations, and user guides. Ensure that all procedures and processes are well-documented for future reference
- Technology Planning: Collaborate with other team members and management to assess the IT needs of the company. Propose and implement technology upgrades, enhancements, and cost-effective solutions that align with business goals
- User Training: Conduct training sessions for employees to enhance their IT proficiency and promote best practices for using technology resources securely and efficiently
- Vendor Management: Liaise with IT vendors and oversee hardware and software procurement
- Stay Current with industry trends: Keep up-to-date with the latest developments in IT and finance
Salary benchmarks
Our take
Scaling a business is a complex and time-consuming process, especially when it comes to payments. A typical solution for a company scaling globally involves integrating with multiple external partners, or building an expensive and difficult in-house solution. Paytrix solves this problem by providing an end-to-end payments infrastructure that makes it easier for businesses to scale across borders.
Paytrix is headed up by two experienced FinTech veterans. This has enabled the company to identify a valuable gap in the market: Paytrix's regulated curation layer is the first of its kind. The company is mainly targeting large businesses that are looking to secure their payment infrastructures on a global scale.
Paytrix's clear vision and value-adding payments product has set it up well for success in the lucrative FinTech sector. It has raised a significant amount of capital, most recently closing a Series A round led by Unusual Ventures. The company plans to use this funding to scale its operations, develop its product and hire additional talent.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 4 rounds)
Apr 2025
$41m
SERIES B
Feb 2024
$14.1m
SERIES A
Total funding: $80m
Company benefits
- Healthcare and Pensions - All of our employees benefit from private healthcare and company-matched pension contributions
- Company Options - We want all of our employees to have skin in the game - so all can take part in our company options scheme
- You will enjoy 25 days of annual leave (plus bank holidays)
- Flexible hours and hybrid working - we will get you set with the best tech equipment to work from home
Company HQ
London, UK
Leadership
Eddie Harrison
(Co-Founder)Previously worked as Director of Product at Ixaris, and was VP of Sales at Yapstone.
Aran Brown
(Co-Founder)Previously served as CEO of Ixaris, and was Chief Commercial Officer at Yapstone. Was MD, International at moneycorp.
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