Senior Technical Support Engineer, INFINIDAT
Enterprise data and cloud solutions
Job no longer available
Enterprise data and cloud solutions
501-1000 employees
Job no longer available
501-1000 employees
Company mission
To help clients compete more effectively in the petabyte data era.
Role
Who you are
- Linux System Administration: Advanced knowledge of installation, administration,
- Troubleshoot and upgrade of Linux systems - MUST
- TCP/IP networking knowledge
- Knowledge in SAN and NAS storage
- Scripting experience in one or more languages (bash, Python, etc.)
- Strong technical knowledge of VMware virtualization technologies - an advantage
- Experience with containers/dockers and related technologies – an advantage
- VCE Certification – an advantage
- Administration level backup expertise – an advantage
- Previous experience as a Tier 3/4 Support - an advantage
- Strong technical aptitude and ability to research and solve complex issues independently
- Ability to effectively communicate issues and resolutions to all levels of the organization and customer base
- Ability to work on own initiative and be a team player
- Ability to multi-task
- UK residency/citizenship
- Security clearance – an advantage
- The position requires a willingness to work during weekends and holidays when needed
What the job involves
- Provide technical assistance and support for the most complex field issues
- Provide proactive recommendations customers for improving their use of INFINIDAT storage solutions and help maximize their satisfaction
- Diagnose technical field issues down to the root cause
- Represent INFINIDAT in a professional manner to customers and partners
- Actively contribute to the the configuration, layout, and management of INFINIDAT products
- Work directly with development teams for problem resolution
- Provide assistance to INFINIDAT technical teams in the development of custom solutions and implementation preparation
Salary benchmarks
Our take
The rapidly growing demand for machine learning infrastructure, AI tools, and other data-driven technology is pushing the limits of the data storage systems that form the tech stack of enterprises. Companies must constantly stay on top of their storage, whilst also having to guard it through data protection and cybersecurity software.
INFINIDAT provides a data storage and protection platform for enterprises, offering a cloud data storage system in addition to data protection tools, all designed to be optimised for multi-petabyte scalability and easy to integrate with any existing data storage, protection, and backup stack.
Whilst many enterprises are apprehensive to migrate towards a petabyte-ready cloud-based data system and rely on legacy tools, INFINIDAT has recognised that this is primarily due to the associated complexities, removing such obstacles with a ‘set it and forget it’ approach to its platform's setup processes.
INFINIDAT has been recognized as a top performer in the space, with its comprehensive and award winning suite of enterprise storage solutions. And it continues to enhance its offering with new products and capabilities.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
2% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Oct 2017
$95m
SERIES C
Apr 2015
$150m
SERIES B
Total funding: $325m
Company HQ
Waltham, MA
Leadership
Phil Bullinger
(CEO)Senior Vice President and General Manager of Dell EMC Isilon BU from 2013 to 2017, and for Western Digital's Data Center Business from 2017 to 2020.
Moshe Yanai
(Chief Technology Evangelist)Initially the CEO of Infinidat from 2014 to 2022 and has served as the Chief Technology Evangelist since.
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