Manager of Technical Partner Management, Yext
$136-165k
Brand visibility platform
Job no longer available
Brand visibility platform
1001+ employees
Job no longer available
$136-165k
1001+ employees
Company mission
To transform the enterprise with AI search.
Role
Who you are
- Strong product and process knowledge
- Strong technical acumen, with a track record of successful project management and team leadership
- Excellent communication and collaboration skills, with the ability to work effectively across departments
- Experience in maintaining and improving operational standards, ensuring the health of existing integrations
- Familiarity with tools and technologies used in Technical Partner Management, including SQL, Python, and data visualization software
- Strategic mindset with the ability to align team goals with broader company objectives
What the job involves
- As the Technical Partner Management Manager, you will play a pivotal role in guiding and leading a dynamic team responsible for the seamless integration of new publishers and the maintenance of existing publisher relationships within an ever-changing, fast-paced environment
- Leveraging your leadership skills, technical expertise, and strategic mindset, you will drive the team towards operational excellence, ensuring the successful execution of projects and fostering positive relationships both internally and externally
- Lead, inspire, and mentor a high-performing Technical Partner Management team, fostering a collaborative and innovative work environment
- Provide guidance and support to team members, encouraging continuous learning, professional growth, and effective collaboration
- Oversee and guide the team in managing the onboarding of new publisher integrations, ensuring adherence to best practices and timelines
- Contribute to the development and execution of strategic initiatives, aligning team goals with the broader company objectives
- Define and maintain operational standards for maintaining publisher health, ensuring the team is proactive in identifying and resolving issues
- Drive improvements in existing publisher integrations, overseeing the end-to-end delivery of enhancements and features
- Facilitate effective communication within the team and with cross-functional stakeholders, ensuring alignment on project goals and strategies
- Act as a liaison between the Technical Partner Management team and other departments, providing insights, expertise, and fostering collaborative relationships
- Bring a strong technical understanding to guide the team in reading API documentation, writing scripts and queries, executing quality assurance checks, and resolving escalated technical issues
- Stay up to date on industry trends and advancements to provide strategic insights for the team
- Build and maintain positive relationships with internal and external stakeholders, working closely with the team to enhance partner interactions
- Interface with key publisher contacts to address escalations, drive improvements, and align roadmaps with company goals
Our take
The way people discover brands has changes dramatically over the years and it's no longer just about showing up on a website or ranking well on Google. Customers are finding businesses through AI-powered search, social platforms, maps, voice assistants, apps, and direct messages, often all at once. in this always-on world, brands need to be accurate and visible across countless digital touchpoints, or they risk being overlooked entirely.
Yext is a local brand visibility platform helping businesses make sure customers can find them wherever discovery happens. By using billions of trusted data points, Yext gives companies a clear picture of how their brand is performing and provides the tools they need to manage lising, content, and engagement across search engines, social platforms, websites, and emerging AI experiences. So essentially, they help brands stay visible, trustworthy, and in cotnrol of how they show up online.
The company has been around long enough to see the digital landscape change again and again, yet it continues to adapt as new technologies reshape how people search and engage. By evolving alongside AI and modern discovery tools, Yext has proven it's not just keeping up with the pace of change but helping brands confidently navigate whatever comes next.
Freddie
Company Specialist at Welcome to the Jungle
Insights
22% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Feb 2016
$0.5m
LATE VC
Jun 2014
$50.3m
SERIES F
Total funding: $118.3m
Company benefits
- Comprehensive Benefits Programme: Our top priority is maintaining our employees' and their families' health and well-being. We offer a robust benefits program, including top-quality health insurance (medical, dental, and vision), paid parental leave, a 401(k) with a match or retirement pension plan, equity, commuter benefits, and more
- Invested in Your Wellbeing: In addition to our top-tier benefits, we offer a holistic wellness program with physical and mental health perks that go beyond the basics. A few employee-favorite perks are our premium, no-cost Calm subscription for relaxation and mindfulness and monthly ClassPass credits for everything from workouts to wellness experiences (cold plunge or massage, anyone?). Run out of credits? No sweat — you can snag more at a discounted rate!
- Collaborative Workspaces: Yext has workspaces in some of the world's greatest cities — from our HQ in New York City to those in Budapest, Greater Washington DC, Hyderabad, London, and Paris. Many teams follow a hybrid work model, giving employees the flexibility to work remotely while also connecting in person at any of our offices. These modern, vibrant spaces are designed for collaboration, fostering the spontaneous interactions and knowledge-sharing that define our global culture.
- Stay Informed: Our leadership team prioritizes transparency at every level, keeping employees informed through newsletters, regular updates, and quarterly company-wide meetings. These forums dive into industry trends, celebrate wins, break down post-earnings results, and outline what's ahead.
- Life-Work Balance: We're all about working hard and having fun, but we know there's no pause button when the workday ends. Our employees wear many hats — parents, caregivers, mentors, volunteers, and more — and we're dedicated to helping blend the best of both worlds. That's why we offer flexible vacation, paid holidays, and sick days, giving you the time to recharge and focus on what matters most with the people you love most.
- Upward Mobility: Career growth isn't just encouraged at Yext — it's a priority. With internal mobility at the heart of our culture, over 20% of our hires in 2024 came from within! Through our Upward Mobility program, we invest in our people by providing opportunities to explore new roles, expand skills, and take on fresh challenges. Whether you're looking to grow in your current role or take your career in a new direction, we're here to support your journey every step of the way.
Company HQ
Chelsea, New York, NY
Leadership
Michael Walrath
(CEO & Chairman)Michael has served as the CEO of Yext since 2009. He is also the Founder of Ohoopee Match Club and co-founder of Atlas Films and WGI Group.
Darryl Bond
(CFO)Darryl initially joined Yext as a Corporate controller in 2015. Since then he has held a number of roles and became CFO in 2022. Previously, he spent 12 years at Ernst & Young, joining in 2002 as a Manager of Assurance Service and becoming Senior Manager of Transaction Advisory Services in 2010.
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