Community Marketing Manager, Thrive Global
Mental and physical well-being platform
Job no longer available
Mental and physical well-being platform
501-1000 employees
Job no longer available
501-1000 employees
Company mission
To end the burnout and stress epidemic so that people can live happier lives and reach their full potential.
Role
Who you are
- 3+ years Community Management experience
- Working operational knowledge and understanding of online community platform moderation tools (Forums, Blogs, Photo Uploads, Commenting, etc.)
- Proven ability to execute tasks with high quality and within time constraints
- Effective and versatile written and interpersonal communication skills
- Comfortable in a fast-paced/dynamically changing environment
- Professional online community knowledge management or moderator experience preferred
- Experience with Khoros, Salesforce, or other community platforms desirable
- You are a self-starter who takes initiative and feels comfortable being an owner
- You thrive in a fast-paced, ambiguous environment and you can effectively prioritize
- You are passionate about marketing
- You stay up to date on digital marketing strategies and channels
- You are obsessed with driving efficiencies, improving processes and finding creative solutions
- You are curious, highly organized and detail oriented
What the job involves
- Works with Customer Success Marketing Team to strategize and design various opportunities to allow our community of members unique ways to interact with and engage in our program and with one another
- Creates, configures, and manages community page layouts designed for different business profiles and audiences
- Helps manage programs (contests, webinars, giveaways) to drive adoption and success with our community
- Demonstrates and provides training on community features, business challenges, and solutions to internal and external stakeholders
- Administers the community, including user account management and moderation escalations
- Bridges communication between internal and external communities, engaging with Subject Matter Experts where relevant
- Monitors community health and produces reports on relevant issues and outcomes
- Assists with the management, upgrade, and improvements of features and functions, providing technical support to members and staff
- Manage Polls/Surveys to measure community member experience and sentiment
- You will bring our digital community to life for our B2B customers and their employees
- The Community Manager will be responsible for creating an engaging community for our members, fostering the community from the ground up, the day-to-day operations of the community
- And will work with Customer Success, Sales, Marketing, and Product teams to drive engagement and best practices
Our take
Stress and burnout are common problems in the workplace. Many people want to change the way they approach work and life in general. Thrive Global is a behavior change platform to help individuals, companies, and communities improve their well-being and performance.
Company founder and CEO Arianna Huffington is an international bestselling author and the co-founder of The Huffington Post. The process of building the Post was an immense challenge: she collapsed from burnout and realized she - and numerous other people working in conditions typical of high-growth startups - needed help.
Thrive Global has partnered with clients such as Salesforce to expand its Work.com platform as part of its commitment to employee well-being. Thanks to the strategic acquisition of BoundlessMind, Thrive Global's platform can now leverage AI and machine learning to make recommendations even more targeted and personalized. As more companies place employee wellbeing at the forefront, Thrive Global is set to be a leading provider in this burgeoning market.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-9% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jul 2021
$80m
SERIES C
Jul 2019
$25m
SERIES B
Total funding: $162m
Company benefits
- Incredible potential for professional growth, and influence over our growth strategy
- As much responsibility as you can handle
- A human-centric culture with a range of wellness perks and benefits
- A competitive compensation package
- Health, dental, and optical insurance
- Pension plan with company matching
- Generous paid time-off
- Being part of a mission-driven company that’s truly making a difference people's lives
Company HQ
SoHo, New York, NY
Leadership
Arianna Huffington
(CEO)Having studied at Cambridge, Arianna worked as President and Editor-in-Chief at The Huffington Post Media Group for 11 years. She left this position in August 2016 to found Thrive Global the following month, and has served as CEO ever since.
Share this job