Solutions Engineer, you.com
$195-225k
AI search infrastructure for enterprises
Open for applications
AI search infrastructure for enterprises
201-500 employees
Open for applications
$195-225k
201-500 employees
Company mission
To help people move faster, think deeper, and do more.
Role
Who you are
- This role is ideal for a seasoned professional with a strong technical background, exceptional communication skills, and a passion for solving complex business challenges
- Proficiency in cloud platforms, APIs, Generative AI, and workflow solutions
- Strong understanding of enterprise business processes and how technology can drive efficiency and innovation
- Exceptional communication and presentation skills, with the ability to engage both technical and non-technical audiences
- Proven ability to build trust and credibility with enterprise customers
- Experience in presales or solution engineering roles, with a track record of contributing to license deal wins
- Ability to identify customer pain points and articulate the value of tailored solutions
What the job involves
- We are seeking a Solutions Engineer to join our dynamic team and play a pivotal role in driving the technical aspects of the enterprise sales cycle
- As a trusted advisor to prospects and customers, you will help shape the future of enterprise solutions by showcasing the value of our SaaS platform and ensuring seamless transitions to post-sales teams
- This candidate will be the first Solutions Engineer at you.com
- As such, an added focus will be on establishing the presales processes, driving clarity and discovering best practices, and then documenting clearly these processes to drive consistency and to prepare future Solutions Engineers to ramp faster
- Product Demonstrations: Deliver compelling, tailored product demonstrations that address customer needs and highlight the value of our solutions
- Training & Enablement: Educate evaluation teams on the product’s capabilities, ensuring they are equipped to make informed decisions
- Technical Overviews: Lead InfoSec and architectural discussions to address technical requirements and compliance needs. Able to understand the nuances of structured and unstructured data and use cases for Private RAG solutions
- RFP Responses: Collaborate with internal teams to craft accurate and persuasive responses to RFPs
- Workshops: Facilitate workshops to identify customer challenges, propose solutions, and quantify business value
- Customer Transition: Ensure smooth handoffs to post-sales Customer Success and Services teams for implementation and ongoing support
- Product Collaboration: Partner with Product Management and Engineering to align product capabilities with customer expectations and market demands
- Success in this role looks like..
- Consistently delivering high-quality product demonstrations and workshops that lead to successful deal closures
- Building strong relationships with prospects, customers, and internal teams
- Contributing to the evolution of the product by providing actionable feedback to Product Management and Engineering
Our take
The pressure for enterprises to adopt AI is mounting, but even with impressive advancements to the technology it can be difficult to implement effectively. Foundational models fail to meet the needs of enterprises, which require something they can more easily customise.
This is what you.com recognises and addresses, supplying solutions to empower its clients to build the artificial intelligence that best serves them. The company's enterprise AI product, combined with search and agent APIs and consulting, enables each business to adapt AI intelligently to its industry and aims.
Its a valuable proposition that has not gone unnoticed by the industry, with you.com raising a substantial amount of funding in 2025. This will be used to "build the infrastructure for the agentic era", as the company aims to support its clients into this next age of AI-empowered operations.
Freddie
Company Specialist at Welcome to the Jungle
Insights
33% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Sep 2025
$100m
SERIES C
Jun 2024
$50m
SERIES B
Total funding: $197.9m
Company benefits
- A remote-first work environment with hubs in California, NYC, and Canada that offer monthly in-person gatherings
- Unlimited PTO with 11 U.S. holidays observed and a week shutdown in December to rest and recharge
- Competitive health insurance plan, where 100% of the policyholder is covered and 75% for dependents
- 12 weeks of paid paternity leave in the US; additional time off is also considered
- 401k program, 3% match coming January 2025
- $500 work-from-home stipend to be used up to a year of your start date
- $1,200 / year Health & Wellness Allowance to support your personal goals
- In-person coworking weeks 1 to 2 times a year
- Chance to collaborate with a team at the forefront of AI research
Company HQ
SoMa, San Francisco, CA
Leadership
Richard Socher
(Co-Founder & CEO)Experience as Chief Scientist of EVP for Salesforce from 2016 to 2020. Founder of AIX ventures since 2021.
Bryan McCann
(Co-Founder & CTO)Experience as a Course Assistant at Stanford University from 2014 to 2016. Lead Research Scientist for Salesforce from 2016 to 2020.
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