Product Designer, Counsel Health
Consumer
$135-152k
+ equity + bonus
AI-enabled, physician-supervised virtual care
Be an early applicant
AI-enabled, physician-supervised virtual care
21-100 employees
Be an early applicant
$135-152k
+ equity + bonus
21-100 employees
Company mission
To provide patients unlimited access to personalized, high-quality medical advice from real clinicians.
Role
Who you are
- You’ve shipped consumer products people love, ideally in early-stage startups or high-growth, dynamic environments
- You’re an early adopter of the latest design tools: Claude, Paper, Remotion, etc. You’re producing high quality work while reimagining how we work
- You’re AI-native, you’re building tools to automate the routine parts of your work so you can focus on the highest impact areas
- You’re technical. Code may not be your primary medium, but you’re fluent enough to prototype in it and collaborate deeply with engineers
- You care deeply about people and creating positive outcomes for their health
- 3+ years of consumer-focused product design experience, with a portfolio that demonstrates an exceptionally high bar for visual design
- Mastery of interaction design and a strong point of view on motion. you know how timing, transitions, and feel build (or break) trust in a product
- Comfort navigating ambiguity and moving confidently to bring new features to life 0→1
- Consumer sensibilities: taste shaped by the best consumer products, and the judgment to know what delight means in a healthcare context
- Effective communication skills. You’re able to work cross-functionally. You calibrate to your audience, resolve open questions, and create momentum
What the job involves
- We're looking for an exceptional Product Designer to define what consumer healthcare should feel like. Counsel is leading the way to a world where every person has a trusted, AI-enabled doctor in their pocket. You’ll design that experience end-to-end, from a patient’s first question through advice, prescriptions, labs, and referrals
- Healthcare has never been held to a consumer bar; most of it feels institutional, confusing, and cold. You’ll change that. Joining on the ground floor with real early traction, you’ll help shape the core patient experience by setting the visual, interaction, and motion standards that define our product
- You’ll play a critical role crafting a product that patients trust with their health, as considered and alive as the best consumer products they use every day
- Shape the core experience of receiving care, from education and advice through prescriptions, labs, referrals, and follow-ups across our mobile and web surfaces
- Set and continually raise the bar for visual, interaction, and motion craft, sweating the micro-interactions, transitions, and details that make an experience feel trustworthy & considered
- Develop a deep understanding of patient and clinical needs, and translate the messy reality of healthcare into simple, intuitive experiences
- Leverage cutting-edge tools to rapidly prototype, test, and iterate on innovative 0→1 experiences, moving fast from concept to polished execution
- Build and evolve our product design system and interaction patterns so craft and consistency scale as the team grows
- Collaborate cross-functionally with product, engineering, and clinical teams
Our take
Counsel Health is a virtual healthcare platform offering an AI-enabled, asynchronous care platform connecting patients with real clinicians via 24/7 messaging.
While the digital health space is competitive, with companies offering similar text-based services, Counsel stands out by providing personalized care from real physicians. The platform combines the efficiency of AI technology with high-quality care from senior medical professionals.
With plans to expand its coverage to additional states, Counsel is ready for rapid scaling. It has raised considerable funding to support the growth of its physician network, continued investment in AI, and the forging of new partnerships. It already serves more than 100,000 members nationwide.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (2 rounds)
Oct 2025
$25m
SERIES A
Oct 2024
$11m
SEED
Total funding: $36m
Company benefits
- Significant opportunities for broad ownership and professional development
- Equity
- Comprehensive healthcare, vision + dental
- 401K
- Unlimited PTO
- Parental leave
Company HQ
Canton, MA
Leadership
Muthu Alagappan
(Founder & CEO)Prior to Counsel, they were a Medical Doctor and Chief Medical Officer at Notable. They were also an Attending Physician at Beth Israel Deaconess Medical Center, UCSF Medical Center and Massachusetts General Hospital.
Salary benchmarks
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