Site Reliability Engineering Manager, Qlik
$180-200k
AI powered data integration, quality, & analytics solutions
Be an early applicant
AI powered data integration, quality, & analytics solutions
1001+ employees
Be an early applicant
$180-200k
1001+ employees
Company mission
To be the best at enabling our customers to use data, analytics, and AI to create value by solving their and the world's greatest challenges.
Role
Who you are
- Bachelor’s degree or equivalent work experience
- 5+ years of software development and operational leadership experience providing high reliability for complex, enterprise-level product offerings
- 3+ years of experience running services in public cloud platforms such as AWS, Azure, or Google Cloud; experience strongly preferred working with AWS and Kubernetes
- Strong track record of managing a group independently while working with peers and partners across geographies in EMEA, APAC (India) and Canada
- Solid fundamentals around understanding microservice architecture as well as building and running distributed software systems
- Experience with common cloud native infrastructure components such as MongoDB, Solace, Splunk, Redis, etc. in a shared environment
- Experience running incident management processes and setting up sustainable on-call practices. Ability to dig in post-incident to identify repair items with partners and drive those to resolution
- Proven ability to hire and retain top talent in the region. Leads by example with the ability to collaborate with peers and partners
What the job involves
- This role will grow and develop Qlik’s US team of Site Reliability Engineers (SREs) located in various remote locations in the United States
- The team’s primary responsibility is to achieve high levels of reliability for the Qlik SaaS product offerings through sustainable operations and platform automation as well as run the major incident response process
- The US team also specifically supports the Qlik Federal Government Cloud (FEDRAMP and similar) environments
- You will be responsible for managing the day-to-day activities of the SRE team as well as driving initiatives to improve reliability and enhance the platform
- Your team will build and provide tools that empower all teams to meet availability goals and create self-healing services following industry leading practices
- You will provide visibility to areas that need improvement and coordinate efforts to address these
- You’ll report directly to the Regional Director SRE North Americas region
- Supporting high uptime and reliability of Qlik SaaS offerings 24x7 for customers
- Leading the US team based in various remote locations in United States of America and coordinates with peers and software engineers across geographies for reducing toil (manual, repetitive work) as well as defining and tracking SLOs (operational goals)
- Building, supporting, and maintaining the FEDRAMP production instances consistent with related government regulations
- Running incident management processes during working hours using a follow-the-sun rotation when appropriate. Incident management may expand to additional hours in the future
- Running the Kubernetes platform and common infrastructure components leveraging strong knowledge of cloud native technologies and AWS
- Translating business and operational strategy into technical solutions by designing and executing an architecture that supports the strategy
- Recruiting and developing talented SREs in US while building a strong team culture that is highly collaborative, focused on learning, and continuously making improvements
Our take
As more organizations seek out more robust tools and capabilities to visualize and better understand data, the analytics and business intelligence market landscape has continued to grow. Qlik is a self-service BI software company that offers real-time data integration and analytics solutions.
The company’s suite of products closes the gap between data, insights, and action. With offerings including Qlik Cloud (the only cloud platform built for Active Intelligence), the company has amassed 38,000+ customers and partnerships worldwide, including Lloyds, Paypal, NHS, Sephora, UiPath, and more.
The unicorn company has continued to adapt and innovate to the changing demands of the market. It has continually released new products to cover analytics across a range of industries, unveiling new integrations for customers to use the platform on the cloud of their choice. This means that Qlik is well-positioned to see continued success and global growth.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-6% employee growth in 12 months
Company
Funding (1 round)
Dec 2004
$12.5m
SERIES A
Total funding: $12.5m
Company benefits
- Top-notch employee benefits: Insurance to take care of you and your family’s financial, physical and mental well-being
- Flexible working: A truly flexible approach to working - we are big believers in the work-life balance
- Opportunities to grow: Something new to be learned every day, from our fast-paced, buzzing tech environment to a variety of on-the-job experiences
Company HQ
Upper Merion Township, King of Prussia, PA
Leadership
Mike Capone
(CEO)Current Member of the Board Of Directors at Greenphire and Dynatrace, previously Member Board Of Directors at Ellie Mae. Former COO at Medidata Solutions, and worked at ADP in a variety of roles, including Head of Product Development & Chief Information Officer.
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