Account Executive, Assembled
EMEA
£120-140k
+ Equity + Commission
More information about location
5 days a week in office (King’s Cross, London )
Customer support workforce management platform
Be an early applicant
Customer support workforce management platform
101-200 employees
Be an early applicant
£120-140k
+ Equity + Commission
More information about location
5 days a week in office (King’s Cross, London )
101-200 employees
Company mission
To elevate customer support through AI-powered software that makes life easier for customers and employees.
Role
Who you are
- Have 3+ years of closing experience in net-new, B2B deals
- Have carried a £550K+ quota with 80%+ attainment over the past 2–3 years
- Self-source a meaningful share of your pipeline
- Have fluency with MEDDPICC or an equivalent disciplined sales process
- Are AI-native: you use Claude, ChatGPT, and similar tools daily to research accounts, prep calls, and move 10x faster than other reps
- Are excited about AI, the customer support industry, and the future of work
- Want to be in our London office five days a week and “get on the plane” (one of our cultural values)
- We know great candidates don’t always meet every requirement listed in a job description. If the role excites you and you believe you can make an impact at Assembled, we encourage you to apply. We value diverse perspectives and are committed to building an inclusive workplace where everyone feels like they belong and has the opportunity to do their best work. We look forward to hearing from you!
What the job involves
- We're hiring our second UK Account Executive to build on our momentum in EMEA
- This is a hunting role — you’ll source, qualify, and close
- You'll work alongside our founding UK seller, Kevin Chang, who joined in March
- You’ll have real air cover from the broader business, which supports 400+ customers including Etsy, Stripe, and Salesforce, as well as a tried-and-true playbook
- And being early, you’ll have first crack at a greenfield EMEA territory with uncapped upside
- Own the full sales cycle for mid-market deals, typically £35K–£200K ACV, 3–5 stakeholders, 30–90 day cycles
- Self-generate most of your pipeline without the need for inbound or marketing air cover (you’ll still have it)
- Run your own demos and get deep enough on the product and space that you don't need sales engineering (you’ll still have it)
- Be a trusted partner to product and engineering, bringing customer signal from your deals to feed the roadmap
- Shape how we sell in EMEA by informing ideal customer profile, pricing, in-market competitive differentiation, and objection handling
Application process
- Assembled is required to verify your right to work in the UK and will conduct a Right to Work check prior to employment in accordance with applicable law
Salary benchmarks
Our take
Assembled's platform helps companies manage and scale their customer support services. Customer service management is just one of the many areas that are being overhauled by digital transformation. Assembled helps streamline cumbersome and error-prone customer support processes - such as planning support rosters, forecasting demand, and evaluating team performance.
Assembled already counts companies like Zoom, GoFundMe and Stripe on its customer books, and finds huge opportunity in key industries like eCommerce and food deliveries that have been seeing massive digital overhauls. Having received significant investment, the company seems set on continued growth, with funds cited to support product development as well as help launch its CX Scholars initiative, that will commit a percentage of revenue to continuing education for support workers.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
May 2022
$51m
SERIES B
Mar 2021
$16.6m
SERIES A
Total funding: $70.7m
Company benefits
- Competitive compensation and equity: All Assemblers are encouraged to act like owners. We’re building the best team, and our compensation packages reflect that.
- Comprehensive insurance and 401(k): Between our 401(k) plan and coverage for health, dental, vision, and more, Assemblers don’t have to worry about the future.
- Employment sponsorship opportunities: We proudly sponsor employment visas for candidates who require visa sponsorship to work in the United States.
- Stipends for wellness and development: Assemblers get monthly stipends for things like gym memberships and continued learning and development.
- Flexible work arrangements: We love to see each other in person but we also like options. Remote employees get a one-time credit to improve their home office.
- Office perks: Coming into the office has its perks, like catered lunches 5× per week, hanging out with our awesome teammates (and their dogs!), and the good snacks.
Company HQ
Mission District, San Francisco, CA
Leadership
Ryan Wang
(Co-Founder & CEO)Previously, Ryan was a Software Engineer at Stripe for nearly 4 years. Prior to that, he was a Senior Consultant at The Greatest Good.
John Wang
(Co-Founder & CTO)Previously, John co-founded Zinc.io where he served as the Chief Engineer for 4 years. He also worked at a Software Engineer at Stripe, 37signals, and Palantir Technologies.
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