Principal Partner Account Manager, Smartsheet
East
$135-172.5k
+ Incentive
More information about location
Dynamic workspace platform for collaboration
Be an early applicant
Dynamic workspace platform for collaboration
1001+ employees
Be an early applicant
$135-172.5k
+ Incentive
More information about location
1001+ employees
Company mission
to empower anyone to drive meaningful change — for themselves, their businesses, and the world.
Role
Who you are
- 12+ years of successful enterprise SaaS sales, partnerships, customer success or business development experience, with at least 8+ years in strategic partner/customer management or alliance development
- Demonstrated expertise managing strategic partnerships and joint business planning with consulting firms, systems integrators, and advisory partners in enterprise technology markets
- Proven track record of building and scaling high-value partnerships that drive significant enterprise revenue and market share growth
- Extensive experience engaging and influencing C-level and senior executive stakeholders; ability to command credibility and respect at the highest organizational levels
- Strong presentation and communication skills with the ability to articulate compelling partnership value propositions and inspire enthusiasm for emerging technology solutions
- Deep knowledge of enterprise SaaS partner programs, including MDF structures, deal registration, partner enablement pathways, and go-to-market strategies
- Demonstrated ability to identify, evaluate, and recruit high-potential partners with scalable business models and strategic fit
- Executive presence and strategic thinking skills; ability to establish clear priorities, translate strategy into action, and drive accountability for results
- Exceptional cross-functional collaboration skills with the ability to align and influence diverse internal teams (sales, marketing, professional services, product, customer success, operations, etc)
- Strong analytical and business acumen; proficiency with Salesforce.com CRM and Google Suite; comfort with data-driven decision making
- Consultative approach; genuine interest in understanding and solving partner business challenges; proven ability to build trust and long-term relationships
- Passion for emerging technologies and innovation; ability to educate and inspire partners on next-generation solutions
- Bachelor's degree in Business, Marketing, Sales, or related field (or equivalent professional experience demonstrating strategic business acumen)
- Willingness and ability to travel 20-30% of the time, including strategic visits to partner locations and industry events across the Americas
What the job involves
- Smartsheet is seeking an exceptional Principal Partner Alliances Manager to lead and expand our strategic partnerships across the Americas
- As a highly influential executive-level partner manager, you will drive transformational business growth by cultivating deep relationships with consulting firms, advisory partners, global systems integrators, technology alliances, and strategic service partners
- This role is designed for a seasoned leader who excels at engaging senior executives and orchestrating large-scale, enterprise-wide engagements that drive mutual value creation
- You will report to the Director, Partnerships and Alliances, AMER and will be based in our Boston office or remotely in the Eastern Time Zone
- Build and nurture executive-level partnerships with consulting firms, advisory partners, and solution integrators who serve Smartsheet's target enterprise customers
- Develop comprehensive alliance strategies and joint business plans with strategic partners to drive significant enterprise revenue growth, market expansion, and customer success
- Establish strategic partnerships with new, market-leading consulting and advisory firms that align with Smartsheet's ideal partner profile and enterprise positioning
- Manage and grow relationships with Global Systems Integrators (GSIs), Regional SIs, and strategic technology alliances to maximize co-selling opportunities and market penetration
- Lead discovery and engagement with potential new partner segments that represent strategic opportunities for enterprise market expansion
- Work closely with C-level and senior executive partners to align partnership goals, establish clear value propositions, and structure mutually beneficial agreements
- Develop and execute collaborative marketing initiatives, co-branded campaigns, and joint market development programs to drive partner visibility and enterprise customer acquisition
- Coordinate with Smartsheet's direct sales, customer success, professional services and product teams to ensure strategic alignment and deliver integrated solutions that serve enterprise customer needs
- Enable partners through advanced enablement programs, technical certifications, and strategic resources to ensure successful solution delivery and customer outcomes
- Manage strategic partnership contracts, terms, and compliance to protect Smartsheet's interests while fostering strong, long-term relationships
- Accurately forecast and manage the strategic partnership pipeline and associated business development activities
- Track, analyze, and report on partner performance metrics, revenue contributions, and strategic alignment indicators to senior leadership
- Manage regional Market Development Funds (MDF) budgets to maximize impact and ROI from joint initiatives
- Identify and escalate market insights, industry trends, and competitive intelligence to inform Smartsheet's strategic planning and product development
- Resolve complex partner issues and escalations with professionalism and strategic focus
Our take
With teams increasingly moving to remote work across many industries, companies have been reaching for tools to keep operations smooth and communications open. Founded in 2005, Smartsheet is a cloud-based work management platform helping a vast range of companies, from small businesses to large enterprises, plan, track, and report on work.
Like other team collaboration software companies, such as Lucid and Atlassian, Smartsheet saw strong growth in the early 2020s and achieved 17% year-on-year revenue increases through 2025. If the company can maintain this success, it stands to make real gains in a global team collaboration market expected to be worth about $20 billion by 2028.
Smartsheet has embedded itself across various industries, with deep integrations with applications from the likes of Salesforce, Atlassian, Google, and Microsoft, making it the first work management sector Unicorn to reach $1 billion in recurring annual revenue in 2024. Thanks to its successes, it was bought by Blackstone and Vista Equity Partners for $8.4 billion in 2025 with an eye on further international scaling, leveraging the reach of its new parent companies.
Steph
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
May 2017
$60.1m
SERIES F
May 2014
$35m
SERIES E
Total funding: $127.5m
Company benefits
- Lucrative Employee Stock Purchase Program (15% discount)
- 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
- Monthly stipend to support your work and productivity
- Flexible Time Away Program, plus Incidental Sick Leave
- Up to 24 weeks of Parental Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to LinkedIn Learning online courses
- Company Funded Perks, including a counseling membership, primary care membership, local retail discounts, and your own personal Smartsheet account
- Teleworking options from any registered location (role specific)
- HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees
- Equity - Restricted Stock Units (RSUs) with all offers
- US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
- US employees receive 12 paid holidays per year
Company HQ
West Bellevue, Bellevue, WA
Leadership
Brent Frei
(Founder & Board Member)Brent worked at Motorola and Microsoft for 4 years before founding Onyx Software in 1994 and Smartsheet in 2005. They have been a Board Member since, alongside working as CEO of TerraClear.
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