CRM Manager, 3Commas
Crypto-asset management platform
Open for applications
Crypto-asset management platform
101-200 employees
Open for applications
101-200 employees
Company mission
To revolutionize how people invest and trade.
Role
Who you are
- This role requires a detail-oriented, data-driven individual with a passion for digital marketing and customer relationship management
- Bachelor's degree in Marketing, Communications, Business, or a related field
- 2+ years of experience in email marketing and CRM management
- Proficiency in CRM software and email marketing platforms (e.g., HubSpot, Mailchimp, Salesforce Marketing Cloud)
- Experienced in mobile CRM, including push notifications and in-app messaging
- Strong analytical skills with the ability to interpret data and provide actionable insights
- Excellent written and verbal communication skills
- Experience with A/B testing and email optimization techniques
- Knowledge of email marketing regulations and best practices
- Detail-oriented, self-motivated, and able to manage multiple projects simultaneously
What the job involves
- As our CRM Manager, you will be responsible for developing, executing, and optimizing email marketing campaigns and CRM strategies to increase customer engagement, retention, and revenue
- Develop and implement effective email marketing campaigns to promote products and services, ensuring alignment with overall marketing objectives
- Manage and optimize CRM strategies to enhance customer engagement, loyalty, and retention
- Delivering our CRM strategies across all customer touch points, including web and app
- Segment audiences and tailor communications to drive personalized customer experiences
- Monitor and analyze campaign performance metrics (open rates, click-through rates, conversions, etc.) and provide actionable insights for continuous improvement
- Collaborate with cross-functional teams, including content, design, and product teams, to ensure cohesive and effective campaign execution
- A/B test subject lines, content, and other variables to optimize campaign performance
- Maintain and manage email lists, ensuring compliance with data protection regulations (e.g., GDPR, CAN-SPAM)
- Stay updated with industry trends, best practices, and technologies related to email marketing and CRM
Our take
Crypto trading can be a labour intensive and time consuming process, so 3Commas sets out to solve this problem with its automatic crypto trading platform. The platform allows users to trade continuously and automatically using trading "bots". Its centralised approach is designed to help users to stabilise their crypto earnings, with bots operating across exchange platforms like Binance and Coinbase.
Boasting over 220,000 users, the popularity of the platform is testament to the growing demand for faster and more accessible crypto trading solutions. In 2022, 3Commas faced concerns over the security of its platform, with some claims even going so far as to say staff were leaking API keys. With these reports, it will be paramount that the company focusses on trust among its large user base if it is to sustain the considerable growth it has enjoyed thus far.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Funding (2 rounds)
Sep 2022
$37m
SERIES B
Nov 2020
$3m
SERIES A
Total funding: $40m
Company benefits
- Flexible schedule
- In-house lessons for your crypto-trading skills
Company HQ
Sadama, Tallinn, Harju County
Articles
Leadership
Yuri Sorokin
(CEO)Previously served as Co-founder and Chief Operating Officer of Smile Research. Also co-founded Decommas.io.
Salary benchmarks
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