Senior Solution Engineer, Contentful

• A Bachelor’s and/or Master’s degree in a comparable field, or equivalent experience
• Excellent English communication skills, both verbal and written
• Willingness to travel (up to 50%)
• The desire to work in a fast-paced environment, across multiple opportunities and teams
• 3-5 years of sales engineering experience, selling cloud solutions to Marketing, IT, and Development Audiences. Of this experience, at least 2 years of experience selling to Large Enterprise organizations, preferably Fortune 500
• An individual who understands the Digital Marketing function, the KPIs used to measure success within Marketing, and how content powers a Marketing strategy
• Strong presentation skills that demonstrate the ability to clearly and empathetically convey business and technical experience to our varying personas that are both marketing-focused and technical-focused
• A high degree of emotional intelligence to help navigate meetings with multiple customer stakeholders with varying degrees of engagement and influence
• Intellectual curiosity for how technology drives change and how that transfers into business value

Desirable

• Contentful exists to help our customers deliver compelling customer experiences with content at the heart of the conversation
• As a Senior Sales Engineer supporting our Strategic Account Segment you will play a critical role in helping our customers and prospects understand the role of content in a modern composable digital landscape
• Our Senior Sales Engineers come from a whole host of backgrounds: marketing professionals, sales engineers with experience selling to marketing audiences, as well as individuals with agency and professional services backgrounds
• We rely heavily on our core values to identify the right talent at Contentful as the role of a Senior Sales Engineer is dynamic and multidimensional
• Imagine yourself as a co-pilot on sales opportunities
• You will work with a single Account Executive in lock-step through key phases of the sales cycle including technical discovery, product presentations, collaborative solution design sessions, interactive trials, proofs of concept, and more
• You will build relationships with customer stakeholders to understand their needs and become a trusted advisor to help them navigate the ever-shifting landscape of digital marketing technology and trends
• Supporting the Strategic account segment means working with Global 500 type organizations
• Your account list will be limited - and you and your Account Executive will team up to create true partnerships with these organizations
• Your focus will be part relationship building with technical audiences, part advisory on how our solution fits into a customer’s broader marketing technical tech stack, and part value-focused in helping an organization articulate the potential value they can unlock with our solution
• This is a dynamic role and would allow you to be part of a growth company where you can make an impact on sales results, help drive and influence the direction of the Sales Engineering function, work within a positive culture, and continue to grow and expand your career
• Dive into an immersive onboarding experience that will help you learn the Contentful value propositions, personas, products, MACH and composable solutions, partner ecosystem, and more
• Become proficient in the Contentful Demo presentation framework
• Leverage your knowledge of the Content Management competitive landscape - both current and legacy platforms - and complimentary stack solutions
• Create deep relationships across the business: sales, marketing, product, partnerships, and others
• Make an impact on sales revenue by co-piloting sales opportunities along with your Account Executives
• Seek to understand customers’ short-term and long-term digital objectives, and how Contentful enables their vision both as the driving force of their stack, or as a “good neighbor” to their other platforms
• Act as a trusted advisor to clients, developing partnerships with the technical audience, offering strategic guidance in architecture plans, and articulating value back to business stakeholders
• Validate and illustrate how Contentful can help the customer with their digital transformation efforts through customized value-based product demonstrations and proofs of concept
• Assist with the completion of RFIs, RFPs, and Security questionnaires and liaison with other departments to drive finalization
• Relay product feedback from customers and implementation partners to Product Management, Marketing and Sales
• Be a thought leader in Sales Engineering and provide mentorship to other Sales Engineers newer in their careers
• Travel onsite with customers when necessary
• Work on exciting internal projects that impact how the Sales Engineering team works and grows
• Strong leadership and a safe environment to be you and grow your career