Senior Data Analyst, Cloudflare
Web performance and security platform
Job no longer available
Web performance and security platform
1001+ employees
Job no longer available
1001+ employees
Company mission
Cloudflare's mission is to help build a better Internet that is bold and ambitious.
Role
Who you are
- Our ideal candidate is a sharp, thoughtful, and collaborative problem solver, who enjoys identifying key business levers and challenges, and then building data science and analytics frameworks to enable strategic decision making
- You also have a strong combination of business acumen and data science background, as well as an intense hunger to make a significant business impact by owning and driving business outcomes
- Cloudflare is a large company but the self-serve team is a small and mighty startup within. You should have worked in startups and helped them achieve data scalability in the past
- You should enjoy bringing order to a chaotic data landscape. This means you are well organized and thorough in your documentation. Your structure to our data should enable any other team member to replicate the results of your analytical work
- Extreme ownership - You are the go-to-person for all things data within your organization. As one of the founding analytics team members on the self-serve team, you will be driving and advising the team towards their north star
- 5 + years of data analyst experience with 1+ years on product analytics on a large scale for a PLG business
- 2+ years experience with a fast-growing SaaS business based company is preferred
- Strong experience in Python, R, SQL, Google BigQuery, Google Looker Studio or Tableau (or any other Big data/Cloud equivalent) etc
- Capable of working closely with business to ensure data initiatives are aligned with business needs and are of high quality
- Presentation experience and a proven track record of using insights to influence stakeholders and colleagues
- Work with our AI teams to make this data self-serviceable through LLMs
What the job involves
- You will work closely with the product, marketing, and the BI teams to help develop analytics solutions and scale internal data processes
- Well balanced skills - People have trouble pinning you down. Both business and technical/ data teams claim you as their own. You are equal parts technical and functional. You are equally comfortable and effective in persuading both technical and business audiences
- Data science analytics expertise - You excel at designing and building new and impactful customer-centric KPIs and metrics to measure customer and competitive dynamics. You are equally strong at getting into the weeds and making sure that the data needed to support these metrics is consistent and available
- Proactively manage the analytics program for the self-service business. This requires working closely across different product teams and data engineers to improve the data collection and quality
- You are very comfortable rolling up your sleeves when needed to write complex SQL queries and strive to balance speed with effective code design. You are adept at leveraging data science and algorithms frameworks in a practical business setting and have mastery over the fundamentals of machine learning techniques (such as regression, clustering algorithms and/or causal inference) along with cohort analyses, supervised, unsupervised learning and/or causal inference
- Write product requirements for measuring experiments, establishing baselines to move, define performance goals for each project for the self-service business
- Design, build, and support data or insight solutions to drive decision-making and/or incubate new data capabilities or business programs. Example projects include but not limited to A/B test reporting, product adoption scoring, product performance reporting, billing forecasting, and GTM metrics reporting automation
- Clearly identify data challenges and propose scaling solutions / programs from incubation stage to a longer-team high performing state. You will be building an airplane while flying it
- Great presentation skills - share the insights in an audience relevant manner, with key takeaways and recommendations being presented in a crisp and concise manner in WBRs, MBRs, QBRs
- This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license
Salary benchmarks
Our take
Cloudflare is a multi-service global network that provides web security and infrastructure, DDoS mitigation services, and a content delivery network. Founded in 2009, Cloudflare has risen to become an industry giant, with around 25 million global internet properties on its network.
Cloudflare has been responsible for a number of admirable initiatives, offering free web protection to human rights groups, journalists, artists, and US election websites. This goes some way to counteracting the flak Cloudflare has received in some circles for the controversial groups and users who use its services. This chequered history, however, has not affected its over 80% market share in the content delivery network field.
This is perhaps in part because it has proven sharp at staying abreast of the rapidly morphing tech and digital space and customer demands. For example, Cloudflare is shifting to 100% renewable energy usage to create a zero-emissions internet, and in 2020 released a feature that would help users navigate data privacy regulations by selecting where their data is stored.
The cloud infrastructure market reached $53 billion in 2022. While the Big 3 (Amazon, Microsoft, and Google) own 65% of the market, that still leaves billions of dollars left for companies such as Cloudflare. Its ambitious and successful work is likely to continue being a crucial feature of the web, but in 2023, placed it in the crosshairs of hackers looking to exploit its infrastructure. The beginning of 2024 saw Cloudflare vow to bolster its security and patch vulnerabilities.
Steph
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Company benefits
- Minimum 8 weeks of paid parental leave
- Equal opportunity employer
- Unlimited paid time off policy
- Work from home opportunities
- Medical, Dental & Vision Insurance
- Life Insurance, Disability Insurance
- 401(k) plans
- Family planning and fertility program
- Gym discounts
- Commuter Benefits Program
Company HQ
China Basin, San Francisco, CA
Leadership
Lee Holloway
(Lead Engineer)Lee started their career as an Engineer at Homewarehouse for a year before working at Unspam Technologies for 4 years. They co-created Project Honey Pot in 2004 and Cloudflare in March 2009, serving as Lead Engineer of both to present.
Michelle Zatlyn
(President & COO)Having worked for Investor Economics and I Love Rewards for a combined 4 years, Michelle worked at Toshiba for 3 years as a Product Manager. She then co-founded Cloudflare in 2009 as COO, and has served as President since 2020. She is also a Board Member at Atlassian.
Matthew Prince
(CEO)Matthew studied for an MBA at Harvard Business School before co-founding Unspam Technologies in December 2001, and Cloudflare as CEO in March 2009.
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