Fincrime Associate, Griffin

Onboarding

Salary not provided

Tax-advantaged stock options under HMRC's Company Share Option Plan (CSOP) available

Mid level
Remote in UK
London
Griffin

Full-stack Banking-as-a-Service platform with a banking license

Open for applications

Griffin

Full-stack Banking-as-a-Service platform with a banking license

101-200 employees

FintechBankingPaymentsFinancial Services

Open for applications

Salary not provided

Tax-advantaged stock options under HMRC's Company Share Option Plan (CSOP) available

Mid level
Remote in UK
London

101-200 employees

FintechBankingPaymentsFinancial Services

Company mission

To simplify the complexity of banking infrastructure and compliance operations, so their customers can focus on what they really care about.

Role

Who you are

  • Demonstrable experience leading customer onboarding operations in a bank or other regulated financial organisation, including experience managing a team who investigate and analyse all aspects of a customer risk profile
  • Experience and comfortability talking to customers, clearly communicating what you need from them and how Griffin will support them
  • Empathy - a strong desire to ensure genuine, compassionate support for our customers
  • Clear and concise written communication skills
  • Good judgement - you strike a good balance between experimentation and tried-and-tested solutions

What the job involves

  • The Operations team at Griffin is the mindful engine room, driving our success. We strive to bring joy to our customers, both internal and external, through systems that just work
  • We place significant emphasis on compassion, ownership and curiosity. You will be empowered to make meaningful decisions and supported to make sure we collectively get those decisions right
  • As an early member of the fincrime operations team, you’ll be shaping and delivering exceptional customer onboarding systems and controls. You'll be helping us build and run a truly resilient bank that centres around bringing value to our customers
  • You will report to the Head of Fincrime Operations and work closely with the broader operations teams to ensure that our customers are onboarded without a hitch. We believe passionately in eliminating unnecessary manual effort
  • You will be encouraged and supported to automate any process where human intervention does not give a better result
  • Leading the team that helps new customers get started, making sure they onboard and pass verification checks quickly, while following Griffin's rules to prevent financial crime
  • Collecting, reviewing, and managing documents. You'll be responsible for all aspects of onboarding case management and ensure we follow data protection and reporting rules
  • Ensuring compliance with our regulatory reporting schedule and the production of accurate material to meet those obligations
  • Keeping the team accountable - you'll lead governance and reporting for the onboarding team
  • Using your curiosity to help the team spot trends in financial crime and develop appropriate solutions
  • Making sure our work is top-notch by thorough and effective quality assurance
  • Embracing your explorer spirit - you will challenge the way we do business today and help to implement genuine improvements to our operations

Application process

  • Apply via the link below, if there's a match our Talent team will reach out to schedule an initial conversation and talk you through our interview process in detail

Salary benchmarks

Our take

Griffin is working to change the banking world, which they see as exclusive, opaque, and not particularly technology-friendly. Their aim is to lower barriers to entry for fintechs and increase transparency.

To achieve this, they are designing a wholesale bank from the ground up, focusing on the problems their customers face and following steps to solve them.

Griffin is taking a novel approach, offering a bank-as-a-platform model with integrated compliance to allow customers to get their financial products to market quickly and cost-effectively.

Their systems have the capability to move faster than existing banks burdened by legacy tech and provide new opportunities to financial technology firms over a wide range of business models.

Steph headshot

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

Some candidates hear
back within 2 weeks

39% female employees

67% employee growth in 12 months

Company

Employee endorsements

Nice people

"It was really hard to choose which 3 things to highlight in this endorsement - I chose nice people because the founders really lead by example on..."

Funding (last 2 of 6 rounds)

Mar 2024

$24m

SERIES A

Mar 2023

$13.8m

SERIES A

Total funding: $67.1m

Company benefits

  • Life insurance through AIG
  • Generous stock option grants for everyone at the company
  • Private medical insurance through Vitality
  • A weekly team lunch on Griffin (even when you're working remotely)
  • Auto-enrolment into company pension scheme
  • 25 days holiday (excl. bank holidays)
  • Remote first working culture, If you want to to work from home you can and you can expense your office set up. Equally, we have an office in London where you can work, as well as the ability to work from shared working spaces
  • Up to 6 months fully paid parental leave (depending on tenure)
  • Annual(ish) company offsite

Company values

  • Thoughtfulness - Take your time
  • Kindness and Empathy - Assume the best of each other
  • Resilience - Don't give up easily
  • Simple made easy - Reduce complexity where possible
  • Transparent - Open by default
  • Be Deserving of Trust - We measure ourselves against the highest standard of conduct

Company HQ

City of London, London, UK

Leadership

Previously founded CircleCI and authored the book Learning ClojureScript with co-founder David.

Previously worked as a Software Engineer at Standard Treasury and Airbnb.

Diversity, Equity & Inclusion at Griffin

Jenna Baker headshot

Jenna Baker (Chief People Officer )

  • Our goal is for Griffin to proportionally represent the diversity of the working population in society. We’re working to ensure that Griffin is a supportive, empowering and inclusive environment for every member of our team — whatever your intersection of identities & background. If you're part of a group that is under-represented in fintech, we'd love to hear from you.
  • We offer enhanced parental leave for Grifflings - you’re able to take 26 weeks of parental leave. This increases to 52 weeks if you are based in the UK AND you are the birthing parent, the primary-caregiver adopter, or if you and your partner decide to use UK’s Shared Parental Leave.
  • We'll pay you in full for 13 weeks of parental leave, and then the greater of 50% pay or London Living Wage for the following 13 weeks, provided you’ve been with us for 6 months on your expected due date or placement date.
  • If you have been with us for two years (or more!) by your expected due date or placement date, we will pay you in full for 26 weeks of parental leave
  • We are flexible with our approach to work, work from home, the office or a shared working space, it's really up to you! We also are flexible on what hours you work too, we understand that life can sometimes just get in the way and you need to be able to pick up the kids from school.

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