IT Program Manager, Snap Inc.
$111-196k
Salary dependent on location. + RSUs
4+ days a week in office
Social media & camera company
Job no longer available
Social media & camera company
1001+ employees
Job no longer available
$111-196k
Salary dependent on location. + RSUs
4+ days a week in office
1001+ employees
Company mission
To empower people to express themselves, live in the moment, learn about the world, and have fun together.
Role
Who you are
- If you’re part Program Manager, part IT generalist, and part AI experimenter, this role is for you
- Experience delivering complex, cross-functional technology programs in fast-paced environments
- Practical understanding of Agile / Scrum and the software development lifecycle
- Ability to understand technical details from IT Engineering, SaaS systems, infrastructure, identity, networking, and other core IT domains
- Comfortable embedded within technical teams and driving engineering and operations workflows
- Strong command of Jira and Confluence for planning, tracking, and visibility
- Effective at translating technical concepts into clear plans, decisions, risks, and tradeoffs for both technical and non-technical audiences
- Hands-on fluency with generative AI tools (ChatGPT, Gemini, Claude, etc.) to automate, summarize, analyze, and accelerate program execution
- Naturally curious and actively exploring emerging AI tools, concepts, and patterns—including security, privacy, and compliance considerations
- BS/BA degree or equivalent experience
- 3+ years in a project or program management role leading multi-team initiatives
- 5+ years of IT experience, ideally spanning multiple technical areas
Desirable
- Project management certification (PMP, CSM, SAFe, etc.)
- Previous hands-on experience as a SysAdmin, IT Engineer, or similar technical role
- Experience with emerging enterprise AI or automation platforms (agents/orchestrators, workflow automation, RPA, enterprise search, LLM platforms)
- Experience working with security, privacy, or compliance teams on technology rollouts
What the job involves
- We’re looking for an IT Program Manager to join Team Snapchat and help lead the next wave of Enterprise AI transformation across the company
- This role sits at the intersection of AI innovation, IT engineering, and SaaS systems administration
- You will be embedded within our IT Engineering and SaaS Admin teams, driving programs that scale and operationalize next-generation AI and agentic tools used across the enterprise
- Lead the rollout of next-generation Enterprise AI tools, including agentic systems, workflow automation, and internal AI platforms
- Drive cross-functional decision-making with a high degree of autonomy across IT Engineering, SaaS Admin, and business partner teams
- Embed directly with IT Engineering and SaaS Admin teams to coordinate technical work, operational readiness, and cross-team dependencies
- Own end-to-end program delivery—scope, planning, execution, risk/issue management, and executive-ready communication
- Define operating rhythms, roles, and responsibilities that align engineering, operations, and business teams around shared outcomes
- Run sprint ceremonies and delivery cadences with technical teams to move work from design → implementation → rollout
- Identify, track, and resolve risks, blockers, and cross-team dependencies that impact execution
- Drive change management and adoption, including communication, training, and feedback loops to ensure successful rollout of AI tools
- Measure and report program outcomes, including usage insights, operational performance, and business value
- Contribute to the operating model of Snap’s AI Center of Excellence, helping establish standards and delivery best practices
Our take
Snap Inc. is the social-media company behind Snapchat, a mobile app launched in 2011 that prioritises visual and emotive communication over traditional texting. Born from a desire to share real-time moments with authenticity, the app now boasts a massive global reach with daily active users surpassing 460M and monthly active users well beyond 900M.
After rejecting a billion-dollar acquisition offer from MEta Platforms (then Facebook) in 2023, Snapchat entered into a long-term rivalry with Meta's apps (most notably Instagram). Despite the competition, Snap has carved out a distinct place in the social-media landscape by innovating features such as the "Discover" tab, augmented-reality (AR) lenses, in-app gaming, paid subscriptions via Snapchat+, and robust ad-monetisation options.
Snap has yet to post a full-year profit since going public in 2017, but the company is clearly making progress. In Q1 2025 the net loss was narrowed to roughly $140M, down from $305M the year before, and revenue rose 14% to $1.36B. Advertising revenue remains periodic and macro-factors still pose headwinds, yet Snaps enduring popularity and its expanding product mix suggest that further success appears likely.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-9% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
May 2016
$1.8bn
SERIES F
Mar 2015
$200m
SERIES E
Total funding: $2.6bn
Company benefits
- Up to 28 weeks of parental leave and return-to-work program
- Adoption, surrogacy, infertility, and fertility preservation benefits
- Backup child care coverage, center-based care support, & caregiver assistance
- Dependent Daycare Flexible Spending Account
- Short-term disability, long-term disability, basic life insurance, and AD&D insurance
- Services to support your path to parenthood & beyond - fertility support & family planning via Carrot, SNOO, Hinge Health
- Lactation rooms (based on office location) and breastmilk shipping coverage
- For Snap, employees taking care of loved ones with complex, chronic, or ongoing care needs (i.e. parent with Dementia, spouse with Cancer, child with Autism), your family can save time, money, & stress with Wellthy
- Comprehensive medical coverage, including PPO, HDHP with HSA, and HMO options
- Dental coverage, including orthodontia benefits
- Vision coverage, including frame and contact allowance and LASIK benefits
- Free membership to One Medical for primary and urgent healthcare services
- Business Travel Insurance
- Gym perks and discounts
- Team fitness classes and races
- Sports leagues
- Cooking and nutritional workshops
- Well-being reimbursement
- Unlimited access to virtual physical therapy with Anthem
- 15 sessions per year of mental health for you + dependents through Lyra
- Generous time off and leave programs. In the US, this includes the following:
- Up to 3 weeks (120 hours) of vacation time and 1 floating holiday for non-exempt team members
- 12 paid holidays per year
- 15 sick and safe days per year
- Meditation and yoga classes
- Speaker series, classes, and subscriptions to educational programs
- Social gatherings, team outings, and volunteering programs
- Snap Inc. provides a 401(k) plan that allows you to save on a pre-tax, Roth, and after-tax basis for your retirement (yes, we even have the Mega backdoor option!) Snap will also match 100% up to 3% of your contribution and then 50% on your 4th and 5th%
- Flexible Spending Accounts for healthcare, daycare and commuter
- Health Savings Account with employer contributions
- Rocket Lawyer memberships
- Financial education programs
- Snap exclusive discounts and perks
- Compensation packages that let you share in Snap’s long-term success!
Company HQ
Sunset Park, Santa Monica, CA
Leadership
Evan Spiegel
(Co-Founder & CEO)Graduated from Stanford with a BS in Product Design.
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