Software Development Content Manager, Clio
JavaScript
More information about location
Legal practice management software
Be an early applicant
Legal practice management software
1001+ employees
Be an early applicant
More information about location
1001+ employees
Company mission
Clio's mission is to build cloud-based and client-centred technology that will transform the legal experience for all.
Role
Who you are
- 5+ years of experience in software content acquisition engineering, data ingestion, web scraping, or a similar technical domain
- 1–3 years of technical people management experience or demonstrated technical leadership (mentoring, guiding projects, establishing standards)
- Deep experience with JavaScript, TypeScript, Node.js, and scraping frameworks such as Puppeteer or Playwright
- Experience with parsing structured/semi-structured data (HTML, JSON, XML), and operating within relational or NoSQL data storage systems
What the job involves
- We are currently seeking a highly technical Software Development Manager to join our Content team
- Clio is looking for a Software Development Manager to lead a team of technical Content Developers who design, build, and maintain data-collection pipelines that acquire legal content from the public web and partner sources, in JavaScript
- This role is essential to strengthening Clio’s legal-content moat by ensuring that acquisition systems are accurate, scalable, resilient, and aligned with product and engineering requirements
- In this role, you will oversee a team responsible for developing web crawlers and scrapers, transforming diverse content formats into structured data, and ensuring operational excellence in pipeline performance
- You will provide technical direction, build effective workflows, support project execution, and partner cross-functionally to ensure that Clio consistently delivers high-quality legal content
- Lead, mentor, and develop a team of Software Content Developers, supporting growth in technical skills, project delivery, and career progression
- Set clear expectations for quality, velocity, and operational excellence
- Provide technical guidance on crawler design, scraping strategies, data parsing, validation patterns, and error-handling approaches
- Conduct regular code reviews, facilitate technical learning, and ensure consistently high engineering standards across the team
- Ensure the team builds and maintains reliable web crawlers and scrapers using Node.js, Puppeteer, Playwright, and other modern tooling
- Guide the implementation of resilient scraping strategies, including retries, throttling, schema validation, and robust error handling
- Oversee infrastructure and operational readiness, ensuring pipelines remain performant, observable, and easy to maintain
- Partner with engineering to plan improvements to pipeline infrastructure, storage systems, and integration points
- Ensure that extracted data from HTML, JSON, XML, PDF, Word documents, images, and other formats is accurately transformed into structured schemas
- Establish standards for normalization, validation, and testing across all content development work
- Oversee automated test coverage, deterministic pipeline behaviour, and documentation of edge cases
- Lead root-cause analysis for recurring data-quality issues and drive long-term fixes
Our take
Modern law firms increasingly manage their work digitally but the lack of a specialised remote solution means that workflows have become fragmented. This leads to legal practice managers having to juggle multiple software solutions across various devices.
Clio provides a legal practice management platform designed for law firms, allowing users to manage billing for legal aid cases, access and manage documents and store files across multiple devices. Whilst other startups are operating in this niche, Clio has uniquely focussed on synchronisation across remote devices and on a wide range of integrations, allowing the user to access information from other industry standard software such as Xero and Klyant from within a single interface.
Clio has raised a large amount of investment capital and benefited from the COVID-era move to cloud technologies. Most recently, it raised a 2024 Series F round, which saw the company attain a valuation exceeding $3 billion. This funding is being used to accelerate AI development and to allow existing investors and employees to cash out their shares.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Company equity
- $500 contribution when you become a parent and/or guardian
- 4-week minimum vacation
- Work from home when you need to (role-specific)
- Parental leave options for moms and dads
- Customizable extended health benefits (including $2000 per year to spend on counseling)
- Wellness programs including an onsite naturopath physiotherapist, and RMT (location-dependent), healthy snacks, and exercise classes
- Pension plans
Company HQ
Burnaby, BC
Leadership
Jack Newton
(Founder & CEO)Experience as Director of Product Development for Chenomx Inc. from 2004 to 2009. Advisor for Logikcull.com, dealcloser, and Athennian.
Rian Gauvreau
(Board Member)Experience developing legal technology for Gowling Lafleur Henderson LLP from 2000 to 2008. Graduated the University of British Columbia with an M.B.A. in Strategic Management in 2011.
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