UX Researcher Co-op, League
Sept-Dec Contract
Consumer experience platform for healthcare
Job no longer available
Consumer experience platform for healthcare
501-1000 employees
Job no longer available
501-1000 employees
Company mission
To power next-generation healthcare experiences with a platform built to enable CX transformation.
Role
Who you are
- Exposure to UX research methodologies or human-computer interaction concepts
- Hands-on experience with research projects (academic or professional)
- Previous co-op or internship experience in a related field
- A passion for understanding people and solving complex problems
What the job involves
- Join our Design Research team and gain hands-on experience in identifying user needs, challenges, and opportunities
- You'll learn the fundamentals of various research methods, how to transform learnings into actionable insights, and how to inform user-centered designs
- Participate in conducting end-to-end research, synthesizing findings, contributing to data-driven decision-making, and exploring innovative research techniques
- This co-op is your opportunity to establish a solid foundation in understanding people and crafting exceptional user experiences
- Leveraging diverse research methods to discover stakeholder needs, challenges, and opportunities
- Collaborating with cross-functional teams to determine research priorities and inform product roadmaps
- Supporting a democratized research practice from concept through execution, ensuring rigor and validity
- Transforming qualitative and quantitative data into actionable insights that drive user-centered designs
- Educating and empowering teams across the organization through research, learning sessions, and resources
- Qualitative methods (e.g., interviews, moderated testing, unmoderated testing, etc.)
- Quantitative methods (e.g., surveys, analytics interpretation, A/B testing, etc.)
- Conducting and presenting user research for our platform
- Developing and facilitating workshops that help guide the design team in leveraging AI and other emerging technologies responsibly and effectively
- Assisting in the design and execution of various research studies, from defining research questions to recruiting participants
- Analyzing qualitative and quantitative data to identify patterns, themes, and actionable insights
- Contributing to the synthesis and communication of research findings through artifacts, reports, presentations, and interactive sessions
- Supporting the development of educational resources and templates for research best practices
Application process
- Applying to a role you love can be exhausting, and understanding the next steps can feel vague and uncertain. You have done the hard part of submitting your application; let's do ours by sharing potential next steps
- You should receive a confirmation email after submitting your application
- A recruiter (not a computer) reviews all applications at League
- If we see alignment with League's needs, a recruiter will reach out to learn more about your goals. The recruiter will also share the team-specific interview process depending on the roles you are exploring
- The final step is an offer, which we hope you will accept!
- Prior to joining us, we conduct reference and background checks. Additional checks could be required for US Candidates, depending on the role you are exploring
Our take
Health benefits are a top requirement for anyone seeking a new job in the US today, but classic one-size-fits-all plans are no longer regarded fit for service. League's platform - for payers, providers, consumer health businesses, and employees - connects all benefits in one HIPAA-compliant place, to enable all bodies involved with health benefits to provide better customer healthcare experiences.
League is already one of the bigger players in the employee wellness space, having capitalised on the recently accepted correlation between employee health and productivity to secure huge clients like Uber, Shopify and Unilever. The company has seen significant investment, which will support the scaling of its platform-as-a-service offering. With more than 63 million contracted users, it is securing its position as the leading digital infrastructure for an integrated health ecosystem.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-4% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Feb 2022
$95m
SERIES C
Jul 2018
$47.1m
SERIES B
Total funding: $171.1m
Company benefits
- Flexible medical and dental plans
- 401(k) and RRSP matching programs
- Health, lifestyle, learning and family spending accounts
- Employee stock option program (ESOP)
- Generous leaves (including parental and sabbatical)
- Flexible time off
Company HQ
Entertainment District, Toronto, ON
Leadership
Michael Serbinis
(Founder & CEO)Founder of DocSpace and Kobo. Experience as CEO for Three Angels Capital and Board Director for Vector Insitute, among other prominent business leadership roles.
Salary benchmarks
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