Senior Billing Associate, Guild Education
$72-82k
+ Stock Options
More information about location
Upskilling and education platform for America's workforce
Open for applications
Upskilling and education platform for America's workforce
1001+ employees
Open for applications
$72-82k
+ Stock Options
More information about location
1001+ employees
Company mission
To unlock opportunity for America’s workforce through education and upskilling.
Role
Who you are
- Degree in Finance, Accounting, or other mathematical or technical area(s), or 3+ years of relevant work experience in a detail-oriented environment with high expectations of precision
- A self-starter demeanor with proven time-management skills and the ability to work independently, while managing multiple work streams in a fast-paced, evolving work environment
- Analytical, detailed, and process-oriented tendencies with the ability to spot opportunities for improvements in execution to streamline and systematize work-flows
- Comfort collaborating with others - both internally and externally to execute on payment facilitations
- A growth mindset with the ability and willingness to learn quickly and develop new skills and abilities as the company grows
- Roll-up-the-sleeves, committed mentality to have an impact in a fast-paced, constantly evolving growth environment
- Intermediate to advanced Microsoft Excel skills; experience with Salesforce or other CRM strongly preferred
What the job involves
- Guild is hiring for a Senior Billing Associate
- As a Senior Billing Associate, you will be responsible for the accurate and timely facilitation of tuition, revenue, and employer benefit dollars across Guild’s marketplace in support of KPIs
- You will complete day-to-day billing and revenue operations processes, ensuring compliance requirements are met, supporting analyses, and participating in strategic initiatives to optimize billing operations
- Support the facilitation of accurate and timely tuition, revenue, and employer benefit dollars across Guild’s payment marketplace in support of KPIs
- Investigate and resolve, with support when necessary, customer inquiries related to invoices, billing discrepancies, payment terms, and payment escalations
- Participate in cross functional projects that may be time sensitive, and require a high level of execution
- Ensure tuition, revenue, and benefit dollars are recorded accurately within internal and external tools and support clear documentation of billing processes
- Record tuition, revenue, and benefit dollars within Guild’s internal tools with correct specifications
- Implement and maintain clear and effective approval processes to ensure accurate invoicing + payments to Guild’s marketplace
- Distribute invoices and partner files timely & accurately, within the correct mechanisms (email, file transfer, portal, etc
- Understand and support changes to payment data flows within Guild’s internal systems, ensuring they are functioning effectively and meeting business needs
- Have an understanding of the relevant payments ecosystem, emphasizing the interconnections between payments data throughout upstream and downstream systems
- Support new partner billing on-boarding activities, ensuring Guild’s systems and operational steps account for changes necessary for effective billing
- Successfully execute on SOC 1 and other compliance and audit requirements, gathering evidence submissions, and supporting a clean SOC 1 and other audits
Our take
The recruitment process can be the most costly element of a company's operation, with future-proof skillset requirements resulting in the hiring of staff for niche tasks. Many existing employees of a company could have the potential to fill talent gaps and prevent the need for a new hire, but they often lack the training for such roles. Helping to solve this problem, Guild Education helps employers partner with nonprofit universities to train staff across a variety of subject matters, including high school completion programs, vocational opportunities, and enrollment in higher education.
As professional development is a strong employer benefit, Guild Education also pitches itself as a perk for employees, aiming to increase retention and worker satisfaction. By solving two major problems - a skills shortage and worker retention, it has gained large companies such as Chipotle, Target, Hilton and PepsiCo as corporate clients.
Guild Education closed a Series F financing round in 2022 led by Wellington Management and with participation from Oprah Winfrey. The company is using this funding to develop its healthcare and financial services learning modules and increase its offering to workers by exploring new ways to lower the barriers to learning, for instance through childcare solutions and financial wellness tools.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-5% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jun 2022
$265m
SERIES F
Jun 2021
$150m
SERIES E
Total funding: $643.5m
Company benefits
- Access to low-cost, high-quality health care options through Cigna and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO)
- Access to a 401k to help save for the future
- Open vacation policy for employees to rest and recharge
- 8 days of fully-paid sick leave, to take the time to heal and or recover
- Family-friendly benefits, including 12 weeks of parental leave for non-birthing parents and 18-20 weeks for birthing parents; 4-week ramp-up period for when employees return from a leave of 6 weeks or more; as well as employer-paid short-term and long-term disability, employer-sponsored life insurance, fertility and caregiving benefits
- Well-rounded wellness benefits including free and low cost mental health resources and financial wellbeing support services
- Education benefits and tuition assistance to help your future development and growth
Company HQ
Central Business District, Denver, CO
Leadership
Rachel Carlson
(CEO & Founder)Prior to co-founding Guild Education, was founder and CEO of Blueprint. Before that was a Director at American Honours and an Associate with The Parthenon Group.
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