Staff Technical Program Manager, Mozilla
$138-217k
+ Generous performance-based bonus plans to all eligible employees. Salary varies depending on location
Designs, builds, and distributes internet software
Open for applications
Designs, builds, and distributes internet software
1001+ employees
Open for applications
$138-217k
+ Generous performance-based bonus plans to all eligible employees. Salary varies depending on location
1001+ employees
Company mission
To make sure that the internet remains accessible, open, and transparent to everyone.
Role
Who you are
- If you are passionate about security, thrive in sophisticated environments, and excel at balancing technical depth with senior leadership, we would love to hear from you
- At least 10+ years of experience in program or project management, with a minimum of 3 years focused on access management, identity management, security, IT systems, and Cloud environments
- Proven track record of successfully delivering large-scale, complex technology programs in enterprise environments
- Strong understanding of IAM concepts: identity lifecycle management, authentication/authorization protocols
- Experience with IAM platforms such as Okta, Ping Identity, ForgeRock, SailPoint, or similar tools
- Familiarity with cloud platforms (AWS, Azure, GCP) and their native IAM services
- Working knowledge of compliance frameworks
- Proficient in Agile methodologies, with the skills and compassion to guide, coach, and bring teams along
- Skilled senior leadership management, communication, and negotiation skills. Able to balance opposing priorities, interests, and timelines
- Ability to lead multiple workstreams and teams, prioritize tasks, and meet deadlines in a fast-paced, yet collaborative environment
- Outstanding leadership and interpersonal skills, with the ability to empower and mentor teams
- Excellent problem-solving abilities and a detail-oriented attitude
- High degree of integrity, ethical judgment, and professional accountability
- Commitment to our values:
- Welcoming differences
- Being relationship-minded
- Practicing responsible participation
- Having grit
What the job involves
- The role is part of the broader Mozilla Infrastructure Organization that is responsible for critical horizontal functions, namely IT Services, Enterprise & Product Security, Cloud & Data Engineering, Ecosystem Services Engineering and Infra TPM
- We enable various capabilities across one or more Mozilla entities aligned with mission & goals to build a safe & secure internet
- The Infra Organization is purpose-driven across Mozilla, and influences and shapes technical decisions with a strong privacy-centric customer mindset
- This role is part of the Infra TPM function and will be working as the primary Technical Program Manager (TPM) on our Identity and Access Management (IAM) program, The IAM program spans across Enterprise IT and Product Platform services
- The TPM will work closely with the IT, Cloud, and Security teams
- Additionally you’ll also support other Infra Org initiatives based on priorities and goals
- We are seeking an experienced Staff Technical Program Manager to lead the end-to-end planning and delivery of our Identity and Access Management initiative
- In this role, you will be responsible for driving the strategy, execution, and continuous improvement of our IAM program
- You will collaborate with cross-functional teams, including Security, Cloud & Data Engineering, and IT, to ensure robust and secure identity, authentication, authorization, and access control capabilities across the Mozilla organization
- Develop and drive the overall IAM program roadmap, aligning with our organizational goals and security standard processes
- Serve as the primary contact for IAM initiatives, ensuring clear communication of objectives, schedules, and progress to senior leadership and partners
- Continuously review industry trends, emerging technologies, and standard methodologies to enhance the IAM program
- Understand the technical requirements and needs (current and future) of Mozilla’s IAM system to identify dependencies and risks related to program delivery and represent those to senior leadership and other teams
- Partner with product & engineering managers, infrastructure teams, and security engineers to translate business requirements into technical solutions
- Coordinate cross-functional resources (people, time, and scope) to ensure timely delivery of IAM features and enhancements
- Facilitate collaboration among engineering, operations, and security teams to remove roadblocks and optimize workflows, organizing everything in Jira and Confluence
- Facilitate and where needed contribute to defining standard service arch designs, data flow call patterns, API interfaces working closely with domain specific engineering leads
- Work closely with engineering teams to document existing implementations and associated improvements
- Ability to disambiguate complex workflows and system integrations, working with engineering leads that help flesh out epic / sprint level deliverables
- Collaborate with architects and engineers to plan and design scalable and secure solutions that integrate with existing systems (e.g., Active Directory, cloud platforms, internal applications)
- Drive system integrations and migrations involving IAM tools and services, ensuring minimal disruption and maximum security
- Understand dependencies to implement controls and audits to meet security and regulatory requirements (e.g., SOX, PCI-DSS, GDPR)
- Define and develop a risk and vulnerability management framework for the IAM ecosystem, working with our security teams to implement mitigation strategies
- Ensure alignment with corporate governance and compliance standards throughout the project lifecycle
- Develop and manage project plans, budgets, and timelines for multiple workstreams within the IAM program
- Track and report on objectives, key results and golden metrics, such as system availability, and user satisfaction, all the while keeping in mind Mozilla key performance indicators
- Guide and mentor team members, fostering a high-performance culture
- Present program updates, risk assessments, and solution proposals to executive leadership and governance committees
- Advocate for IAM standard methodologies and drive consensus among diverse teams and business units
- Prepare and deliver effective presentations on complex technical topics to non-technical senior leadership
Our take
Mozilla creates and manages a range of free-to-use software products. Their most well-known product is Firefox, the fourth most popular internet browser in the world. Mozilla is a not-for-profit with a focus on promoting online privacy. The company has a published manifesto outlining its commitment to keeping a balance between commercial profit and public benefit.
The companies other products include Bugzilla, a bug management platform, and Pocket, an award-winning digital content filing service. In direct odds with Google, Mozilla has recently launched a new product Mozilla VPN. The VPN or virtual private network enables users to browse the internet without being tracked. Companies such as Google rely on tracking user behavior online to target them with advertising.
Mozilla was also instrumental in creating the programming language Rust, which is admired for its brevity. Rust uses roughly half the amount of code as C++ to produce the same results.
Freddie
Company Specialist at Welcome to the Jungle
Insights
12% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2018
$1.2m
GRANT
Jan 2005
$0.3m
ANGEL
Total funding: $3.5m
Company benefits
- Health, Dental, and Vision Insurance
- Life Insurance + Accidental Death & Dismemberment
- Short-Term Disability and Long-Term Disability Insurance
- Employee Assistance Program (EAP)
- Retirement Plan contributions
- 20 Paid Time Off days per year (prorated) + your birthday
- Company Holidays + Shutdown
- Wellness budget
- Reimbursement for professional development (up to $3,000/year)
- Industry-leading paid parental leave (up to 26 weeks of fully paid leave for childbearing parents and up to 12 weeks for non-childbearing parents)
- Flexible work environment (nearly half of Mozillians work remotely)
- A work setup including the latest hardware and software of your choice
Company HQ
Rincon Hill, San Francisco, CA
Leadership
Mitchell Baker
(CEO & Chairwoman)Mitchell worked as a lawyer and at Netscape Communications before co-founding Mozilla in 2003. They have served as Chairwoman of Mozilla Foundation since then, and CEO as of April 2020.
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