Integration Operations Program Manager, Plaid
$172.8-237.6k
+ Equity for eligible roles
2+ days a week in office (Harrison Street, CA)
Data network powering the tools millions of people rely on to live a healthier financial life
Open for applications
Data network powering the tools millions of people rely on to live a healthier financial life
1001+ employees
Open for applications
$172.8-237.6k
+ Equity for eligible roles
2+ days a week in office (Harrison Street, CA)
1001+ employees
Company mission
To unlock financial freedom for everyone.
Role
Who you are
- 5+ years of experience in program management, technical operations, or a similar cross-functional operations role
- Proven track record running complex, multi-stakeholder programs with tight timelines
- Strong organizational skills and experience building program artifacts (timelines, trackers, risk logs)
- Excellent written and verbal communication; ability to translate technical details into clear narratives for different audiences
- Comfort with ambiguity and high-pressure environments
- Experience working closely with engineering teams
- Nice to have: technical background or experience with bank integrations, APIs, or financial infrastructure; experience with migration programs; familiarity with support operations partnerships
- We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
What the job involves
- We are the Engineering Operations team at Plaid. We keep Plaid's engineering organization and its partners running smoothly, spanning multiple operational focus areas: AI Ops, Eng Ops, FinOps, and Network Enablement (NEA) Ops
- You will be the operational owner for Plaid's integrations and migrations, coordinating across engineering, product, and partner teams to drive execution from planning through launch
- You will also help scale Charged Access operations as the program grows and serve as the connective tissue between our NEA team and Support, ensuring priorities are aligned and joint initiatives stay on track
- You'll build the artifacts, processes, and communication rhythms that give leaders and stakeholders a reliable source of truth on what's on track, what's at risk, and what needs attention
- Own end-to-end operational governance for new bank integrations, integration upgrades, and PD3 migrations (~10–20 active at any time)
- Build and maintain master timelines, institution status trackers, risk/decision logs, and launch readiness checklists
- Drive structured risk, issue, and escalation management across integrations and migrations
- Provide regular, high-signal status updates to leadership
- Coordinate milestones, dependencies, and handoffs across Access, PD3/ProFound, DPR, and Data Access
- Help lead Charged Access operational coordination including project tracking, risk logs, stakeholder follow-ups as the program scales
- Own the NEA–Support operational relationship: priority alignment, joint initiative tracking, and communication cadence
- Run retros after complex launches and fold learnings back into processes
- Design and govern repeatable processes for how integrations and migrations are scoped, planned, executed, and launched
Our take
Plaid builds infrastructure that allows consumers to interact with their bank account on the web through a number of third-party applications, like Venmo, Robinhood, Coinbase, Acorns and LendingClub.
Plaid has integrated with over 12,000 financial institutions in the US, Canada, the UK and Europe. And about a quarter of people living in North America with bank accounts have linked with Plaid through at least one of the hundreds of apps that leverage Plaid’s application program interfaces (APIs).
The platform allows companies to create financial services applications without having to hire their own team of engineers to build out a tool that connects apps to its users’ bank accounts. This is very valuable in a world where there are increasing number of fintechs, so the demand for Plaid's services are only going to grow.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Apr 2025
$575m
LATE VC
Apr 2021
$425m
SERIES D
Total funding: $1.3bn
Company benefits
- Vibrant offices in SF, NYC, and Raleigh-Durham—with catered meals, happy hours, and clubs to keep you connected
- Competitive pay, comprehensive health benefits, and support for fertility, mental health, and parental leave
- Lifestyle perks including home office stipends, daycare support, and commuting benefits like CitiBike and Lyft
Company HQ
SoMa, San Francisco, CA
Leadership
Zach Perret
(Co-Founder & CEO)Previously, Zach was a Consultant at Bain and a Research Fellow and Trustee at Duke before co-founding Plaid ion 2012.
Salary benchmarks
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