Account Management Team Lead, Normative
More information about location
3+ days a week in office (London Bridge, London)
AI driven sustainability analysis
Be an early applicant
AI driven sustainability analysis
101-200 employees
Be an early applicant
More information about location
3+ days a week in office (London Bridge, London)
101-200 employees
Company mission
To make known and reduce the sustainability impact of all economic activities on the planet.
Role
Who you are
- Strong verbal and written communication skills in English with the ability to engage in dynamic conversations and manage stakeholders at all levels
- You have extensive experience in an account management role or similar, where you are used to supporting customers through their lifecycle, from onboarding to renewal
- Prior experience managing a sales or account management team
- You are able to manage multiple accounts and contacts through strong prioritization skills
- You have extensive experience in working within SaaS customer management, with strong negotiation, presentation and interpersonal skills
- You are able to demonstrate a consistent history of delivering and exceeding revenue targets
- You are able to work autonomously and build out your own processes for delivering against your targets
- Salesforce proficient
What the job involves
- Normative is now looking for a Account Management Team Lead to join us in London!
- Our Account Management team is growing and we are looking for a passionate and driven Account Manager Team Lead to join the team and make a real impact on the fight against climate change
- By working closely with our customers you will help drive real change and support their journey to Net Zero
- You will have strong team leadership experience, and will be a key manager in the commercial org and in the Normative office
- You have demonstrable management experience (4+ direct reports) enabling you to motivate and guide your team to meet and exceed commercial goals
- You are the trusted person for our customers, with whom you’ll build long-term relationships
- You will lead by example in this player-coach role, supporting and growing your book of business
- You have an analytical and commercial mindset - you’ll be able to interpret information from individual customer requirements to help them meet their business objectives through Normative
- You are confident with conducting commercial discussions and identifying potential growth and upsell opportunities
- You help our customers understand Normative and drive interest for additional product and service offerings. This will accelerate their journey towards net-zero carbon emissions
- You have a track record of high customer satisfaction and positive ARR retention and growth
- You will be a key business partner and collaborate effectively with leadership across Sales, Climate Strategy, Marketing, Rev Ops and Product
Application process
- We adopt a continuous selection process, so please make sure to apply with your CV in English
- Screening interview with a member of our Talent Acquisition team
- First interview with the hiring manager
- Online Personality & Logic assessment
- Interview with members of the Account Management team
- Practical Case Interview
Salary benchmarks
Our take
Normative is a carbon accounting platform that leverages big data and artificial intelligence to help companies quantify and reduce their carbon footprints.
With companies worldwide estimated to have a 40% error rate in their manual emissions measurements, Normative reduces the accuracy gap by helping companies in their reporting.
Founded in 2014, Normative has received serious funding and seen its revenue growth in line with Net Zero targets worldwide. With intense pressure on companies - especially those in the financial sector - to reduce their carbon output, Normative is well set for success. The company reduces the cost of time and money for its clients in gathering and measuring the data on environmental impact, keeping its customers in line with the UK's Streamlined Energy and Carbon Reporting policy and the EU's Sustainable Finance Disclosure Regulation.
Steph
Company Specialist at Welcome to the Jungle
Insights
48% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jul 2022
$35.5m
SERIES B
Oct 2021
$11.5m
SERIES A
Total funding: $49.1m
Company benefits
- Market-level salaries based on the country of employment
- The opportunity to conduct a salary review every 12 months, based on merits and performance
- 30 days/year of paid vacation + up to 2 additional days off
- Pension
- Parental leave benefit
- One wellness hour per week
- Winter & summer parties
- Off-sites/kickoffs
- After works
- A culture based on sharing and learning
Company values
- Be one team - Everyone is invited, included, and needed in the planet’s most important fight – Normative is one team, together in the fight for our one planet.
- Build the norm - Normative continuously develops, researches, and improves to accelerate the global transition to Net Zero.
- Own what matters - There’s no time to waste: we make sure to get things done.
Company HQ
Maria, Stockholm, Stockholms län
Leadership
Kristian Ronn
(CEO & Co-Founder)Previously Project Officer at University of Oxford.
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