Staff Software Engineer, ditto

• 7+ years of professional software development experience
• A proven track record of shipping complex, user-facing applications in production environments
• Expert-level TypeScript/React skills
• Deep understanding of modern React patterns, performance optimization, state management, and component architecture
• Strong backend development experience
• Proficiency in statically-typed languages (Rust strongly preferred; Go or C++ acceptable) with focus on API design and system architecture
• GraphQL expertise
• Experience designing schemas, implementing resolvers, optimizing queries, and managing client-server communication at scale
• Production database experience
• PostgreSQL schema design, query optimization, migration strategies, and troubleshooting performance issues
• Systems thinking mindset
• Understanding of distributed systems, failure modes, resilience patterns, and how to build for reliability
• Excellent communication skills
• Clear written and verbal communication to thrive in an async-first, distributed team environment
• Kubernetes and container orchestration experience
• Solid understanding of Kubernetes concepts, resource management, and deployment patterns. Experience with Helm charts, CRDs, operators, and troubleshooting containerized applications in production environments

Desirable

• As a Staff Software Engineer on our Portal team, you turn complex distributed infrastructure challenges into elegant user experiences that empower enterprise customers to manage their edge deployments with confidence. Working across the full stack—from React/TypeScript frontends to Rust GraphQL backends—you craft intuitive interfaces that abstract away the complexity of managing thousands of distributed apps while maintaining the flexibility power users demand
• From day one, you will own critical customer workflows that span authentication, data exploration, infrastructure deployment, and enterprise monitoring. You'll architect systems that gracefully handle backend failures, implement resilience patterns that keep the portal functional during outages, and optimize performance across massive datasets. Working closely with product, design, and enterprise customers, you’ll translate complex infrastructure requirements into delightful user experiences that make the sophisticated feel simple
• You will join a small but mighty team who punch well above their weight. In our async-first culture, well-written design docs and thoughtful code reviews drive technical decisions, while regular collaboration with customers ensures we're solving real problems. If you love untangling distributed systems puzzles, building mission-critical tools that developers rely on daily, and delivering production-ready solutions under pressure, we'd love to meet you
• As a Staff Software Engineer on the Portal team, you will:
• Shape the future of enterprise-grade features that delight customers from their first interaction with Ditto. Lead initiatives that improve platform observability, streamline customer onboarding, and transform complex edge infrastructure management into intuitive workflows
• Build systems with circuit breakers, retry logic, and graceful degradation that keep the portal functional even when backend services fail
• Deliver features from React components through GraphQL resolvers to PostgreSQL schemas, ensuring consistency and performance at every layer
• Participate in enterprise customer calls to understand workflows, debug production issues, and translate business needs into technical solutions
• Guide team decisions through code reviews, pair programming, and architectural discussions while fostering a culture of continuous improvement