Product Designer, Fresha
4+ days a week in office (Old St, London)
Booking software for beauty & wellness brands
Posted today
Booking software for beauty & wellness brands
201-500 employees
Posted today
4+ days a week in office (Old St, London)
201-500 employees
Company mission
To empower beauty and wellness businesses and help millions look and feel their best.
Role
Who you are
- This is a prime opportunity for someone eager to thrive in a fast-paced, ever-evolving environment, who loves working independently, relishes a challenge, and aims to make a significant impact
- You'll be joining a stellar team of seasoned designers from top-tier companies like Sky, Dyson, Renault, and ASOS
- 4-6 years of professional experience in a product design role
- Exceptional visual and user interface design skills, grounded in user-centered design principles
- Strong sense of consistency, colour, typography, and an eye for detail. And you’ve worked with design systems to produce beautiful and functional design that scales
- Ability to grasp complex issues and distill them into clear, focused solutions for our partners and their customers
- Effectively communicate product direction even under tight deadlines
- Excellent communication skills, coolness under pressure, creative problem-solving, attention to detail, and a passion for design
- You are able to translate design concepts into production collaborating with leadership and engineering teams to deliver value to customers at the highest level of craft quality
- Self-starter with a proactive approach
- Comfortable thriving in a fast-paced, dynamic environment
What the job involves
- Join us at Fresha as we embark on an exciting journey of growth and innovation
- We're on the lookout for an exceptional Product Designer to become a key player in our global team
- In this dynamic role, you'll report directly to the Head of Product Design and collaborate closely with cross-functional teams including product, engineering, customer experience, and senior leadership
- Your mission: bring fresh perspectives to all product areas at Fresha
- Collaborative - Partnering with product managers, senior leadership, engineering, design, and other teams. Together, you will be involved in designing & shipping features across the entire product
- Articulate - Communicating your vision and designs effectively by presenting your work to key stakeholders
- Accountable - Taking accountability on high design quality and contribute to the design team’s culture and growth through knowledge sharing to ensure we drive quality forward
- Inquisitive - Build knowledge product knowledge by speaking to internal experts, monitor feedback channels, speak with users, review usage and data. Set up, run, and synthesise learnings from user research studies and benchmarking to help inform what use cases and improvements we should focus on
- Simplifying - Turning the complexity into the simplicity of a beautiful solution that truly solves customer needs, which requires deeply understanding the problems our users have and the capabilities of current technology
- Meticulous - Design & prototype interfaces to make our product simple and elegant while taking care of every small detail. This could involve quickly building lightweight prototypes to explore interaction pattern or an idea, or building out complex prototypes
Application process
- Screening Call - Video call with the Talent Team - 30-mins
- First Stage - Video call / in-person with Head of Product Design, Head of Product - 45-mins
- Second Stage - In-person portfolio review with Head of Product Design, Head of Product, Deputy CPO & Design Team members - 1 hour
- Final Stage - In-person presentation with Head of Product Design, Head of Product, Deputy CPO, Co-founder - 1 hour
- We aim to complete the entire interview process and deliver feedback within 2 weeks
- Every job application is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe
Salary benchmarks
Our take
Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its centralised marketplace, while beauty and wellness businesses and professionals use its all-in-one platform to manage their entire operations.
The company has taken a different approach compared to rivals in the salon management space. Rather than charging monthly, its software is free to use, and charges when a booking is made through the system. Fresha's platform also offers a range of financial products, making it an appealing option for salon operators. This has allowed the company to swiftly build a network of merchants for its marketplace, and it has over 80,000 partner businesses processing over 30 million appointments a month.
Now that Fresha has solved the chicken-and-egg problem of starting a marketplace, it is using its market position to scale quickly. It now has 100,000 partner venues and is working within 120 countries. Between 2021 and 2023, it enjoyed 190% growth in its global bookings.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
28% female employees
4% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Dec 2021
$52.5m
SERIES C
Jun 2021
$100m
SERIES C
Total funding: $195m
Company benefits
- Work from home opportunities
- Fast track career progression
- Yoga and Pilates through WeWork membership
- Travel coverage when visiting teammates - through workshops and social events
- A vibrant and collaborative company culture
- Company social events
Company values
- Empathy
- Imagination
- Creativity
- Commitment
Company HQ
London, UK
Articles
Leadership
William Zeqiri
(CEO)Previously VP of Technology at Dubai Holding (investment management). Digital Services Manager for New Zealand Human Rights Convention
Nick Miller
(Product Chief)Previously a Programme Manager for New Zealand Trade and Enterprise. Founded a business with William in 2005 (a strong signal of their partnership)
People progressing
Joined as a Junior Developer. Promoted to Front End Developer after 10 months.
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