Director of Enterprise Sales, Medallia

• 2+ years as a first tier leader of a high-performing enterprise software sales team
• 5+ years as a top-performing individual contributor in an enterprise software account management or field sales role
• Demonstrated experience consistently exceeding quota in an enterprise sales organization

Desirable

• Medallia Sales brings our unique approach to Operational Customer Experience Management to enterprise customers across Financial Services, B2B, Telecoms, Retail, Hospitality, and Automotive industries
• Our team is responsible for winning the trust and building long-term relationships with our impressive customer base: 4 of America’s 5 largest banks, 6 of the 10 largest global Telcos, 5 out of the 10 biggest Fortune 500 retailers, 7 of the 10 largest global hotel chains, and 3 of the world’s top luxury car brands
• As a team of consultative Sales professionals, our mission is to create a legendary team and establish a reputation across enterprise software for sales excellence, career growth, and fun
• Lead a team of Account Executives focused on expanding Medallia's footprint across install accounts
• Support Account Executives in developing and executing a strategy for expanding existing accounts via new lines of business and securing multi-year managing renewals. This includes partnering on prospecting strategies, meeting preparation efforts, territory reviews, and quarterly business reviews
• Own, drive, and accurately forecast new software bookings, retention, and upsell/cross-sell opportunities
• Define territory strategies, account lists, and quota expectations
• Attract, recruit, and hire Account Executives to build a high-performing team
• Inspire, develop, and retain high-performers
• Partner with key members of the Sales Ecosystem (Solutions Consulting, Field Sales, and Inside Sales)
• Build and execute relationships and go-to-market strategies with key Medallia Partners such as management consulting firms and global system integrators
• Partner internally with Sales and Ecosystem Leadership, Sales Operations, and Marketing to continuously improve our account approach, retention rate, and win rate
• Work with your Area Vice President and sales leadership team to set the vision, strategy, and tone for your region