Associate Product Manager, AffiniPay

• Customer-focus: Relentless focus on understanding & delighting our customers
• Strong communication skills: You can clearly communicate with technical and non-technical stakeholders at different altitudes to build organizational alignment around what your team is working on and why
• Bias to action: You are a self-starter who thrives in ambiguity and will take calculated risks to move quickly in the face of uncertainty and a relentless drive to achieve
• Collaborative: You build strong relationships with teammates, customers, and partners to foster a collaborative team environment while maintaining a sense of ownership of product outcomes
• Persistent: Relentless drive to achieve
• Analytical: Use data to inform decision making while maintaining a sense of urgency to deliver value as quickly as possible
• You have 3+ years of experience working for a payments/SaaS company, or 1 year of experience as a product manager on an agile product team
• A general understanding of the agile software development process with experience working in a highly collaborative environment
• Can articulate typical business and technical concepts
• You have a perspective on what makes sophisticated, easy-to-use software
• You understand how to work with, encourage and inspire Engineers/Developers
• Experience leading and influencing others

Desirable

• CASEpeer is AffiniPay’s legal practice management solution purpose-built for Personal Injury Law
• As an Associate Product Manager, CASEpeer, under a mentor’s guidance, you will lead a mission-driven product team in the definition, delivery, and measurement of product opportunities that create value for our customers and our business
• Our product teams discover and deliver features and products that customers love while driving business growth
• We collaborate with UX and Engineering to develop a deep understanding of customer pain-points to build solutions that meet their needs
• Product Managers are accountable for outcomes and are empowered to do the right thing for our customers and business in alignment with our overall vision and strategy
• AffiniPay is investing to increase the breadth of our product and accelerate growth
• We have an exciting market opportunity and product vision that provides massive developmental opportunities for our product team
• We are looking for an Associate Product Manager to learn how to develop and execute a vision and strategy that propels business growth
• Learn best practices on how to lead mission-driven teams in a product focused organization
• Develop and execute, in partnership with UX, on research plans to define problems, test ideas and validate assumptions
• Coordinate & lead prospect & customer interviews, both over the phone and in-person, to deepen personal and organizational understanding of our customers’ needs and desires,test your thinking and explore multiple solutions
• Become proficient in product functionality and understand the product vision, strategy so that you can explain how your team’s work fits in
• Prepare & deliver clear, compelling presentations to customers, colleagues, and superiors on the value, priority, and results of initiatives
• Alongside a mentor, lead 1 mission-driven team and prioritize a problem-focused roadmap and backlog so your team can achieve goals as quickly and efficiently as possible
• Collaborate with customers, design, research, and engineering to craft elegant solutions to customer and business problems
• Collaborate with engineering and quality assurance in the agile delivery process, including owning the scoping and drafting of user stories for new features
• Partner with sales, onboarding, marketing, and support teams to identify ways to make our products better and bring new features to market
• Partner with Product Marketing on messaging, make recommendations on GTM strategies and execute GTM responsibilities when launching new features
• Identify and build metrics to track the success and impact of features

• Our hiring teams at AffiniPay are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology
• As such, our Talent Acquisition Team only follows legitimate hiring practices
• We will always communicate with our candidates using emails with the AffiniPay domain and will never ask for sensitive/personal data during the application process
• All interviews take place over phone call, Zoom/Google Meet or in person
• All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up