Product Lead, Zapier
AI Agents
$170.7-256.1k
+ Equity + Bonus
More information about location
Workflow automation service
Be an early applicant
Workflow automation service
1001+ employees
Be an early applicant
$170.7-256.1k
+ Equity + Bonus
More information about location
1001+ employees
Company mission
Zapier's mission is to Make Automation Work for Everyone!
Role
Who you are
- If you’re excited about putting LLMs to work in the real world — not just in prototypes — and want to define how Agents support millions of users, this is your role
- If you're passionate about building intelligent, user-facing AI products and want to define how Agents will work across thousands of tools, we’d love to hear from you
- You have experience building Agents or products that leverage LLM. You’ve shipped functionality or products that leverage LLM to real users. You are passionate about shaping the future of AI
- You’re an experienced PM with a strong technical foundation. You bring multiple years of PM and/or Founder experience with a proven track record in building digital products from ideation to launch
- You are adept at balancing strategic decision-making with technical complexities
- You’re self-directed and collaborative. You excel in prioritization, roadmap planning, and leading cross-functional teams from ideation to launch
- You’re transparent with your stakeholders and skilled at overcoming roadblocks to continue delivering value
- You’re bold, pragmatic, and obsessed with results. You set big goals and you back them up with diligence on why they matter and how we’ll achieve them. You are committed to delivering measurable business outcomes
- You are a skilled communicator. Zapier is a 100% remote team and relies heavily on asynchronous communication
- You excel at selecting the right tools and communication styles whether you’re articulating your team’s vision, roadmap, and progress, or building momentum across the company
- You are available for team meetings between 10am - 3pm ET. While we often communicate asynchronously, product teams have 5 overlapping business hours for team meetings and effective collaboration
What the job involves
- My name is AMC and I’m the Head of Zapier Agents, an experimental AI workspace, and this role will report to me
- I'm seeking a Product Lead to drive the vision and execution of Zapier Agents — our AI-powered agent product that is already helping users delegate work across 8000+ apps
- This is a unique opportunity to shape how intelligent Agents operate at scale, built on top of Zapier’s integration engine and real user workflows
- You’ll work across three product pods (Applications, Tools, and Links), guiding the vision, roadmap, and execution
- Your focus will be on evolving a product already delivering dynamic reasoning into something even more intuitive, trustworthy, and transformative for our users
- Build intelligent Agents that take action across Zapier’s 8,000+ integrations
- Translate LLM capabilities into intuitive, agent-first product experiences
- Design UX that balances autonomy with user control and trust
- Help users delegate goals — not just trigger actions
- Define and iterate on metrics that signal agent effectiveness and adoption
- Rapidly synthesize user feedback and data to drive continuous improvement
- Zapier is uniquely positioned for this moment: we have deep integration capabilities, a vast distribution surface, and a user base already primed for automation
- This is a rare opportunity to define how AI Agents will work at scale — and bring them to life for millions of users
- Lead Product Vision and Strategy: Define the vision, roadmap, and execution strategy for Zapier Agents, aligning it with broader company goals
- Own Strategic Execution and Product Lifecycle: Work backward from that strategy to identify and deliver a product that will allow us to achieve it. Lead the product development process from ideation to launch, working with cross-functional teams
- Deeply Understand Your Users: Be the internal expert on your users and their needs, so you can reflect those needs in your prioritization decisions & serve as an effective champion
- Data-informed Decision Making: Leverage appropriate success metrics and data to continually evolve your strategy & roadmap, and deliver value
- Drive Cross-Functional Collaboration to Deliver on Goals: Partner with your Engineering and Design counterparts to form clear solutions to problems, align goals, and deliver on goals
- Collaborate with Marketing, Support, and Sales to market user-facing enhancements. This high-visibility role requires the ability to blend deep technical leadership with a strong understanding of customer needs
- You'll shape core platform decisions that enable our entire customer base to trust Zapier with their mission-critical workflows
Application process
- Deadline to apply: 1 May 2025 at 08:00 BST
- Unless the number of applicants requires it to close sooner or later, or if the position is filled
- We'd love to hear why you think you'd excel in this role
- In answering your application questions, please reference any particular aspects of the "About You" and "Things You Might Do" that resonate with your experience and skills
- All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process
- This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate
- Please be sure to answer each question; the resume and CV fields are optional
- Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process
- After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team
- In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application
- We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!
Our take
Even before remote working became the "in thing", freelancers, small business owners, and large organisations have found themselves needing more and more software platforms to serve their operations needs. As people used more software services, Zapier founders saw the need to connect the actions between these softwares and save everyone some time.
Zapier is the largest integration and automation tool for businesses. Since being founded, Zapier has grown its suite of automation offerings across almost every mainstream software service. The company is one of the most successful to come out of Y Combinator, and has also been one of the pioneers of remote working.
Zapier has so far, been able to capitalise heavily on its advantage as first entrants and has had very little actual competition. Software services aren't going anywhere anytime soon and organisations are only going to need more of them. This puts Zapier in a strong place growth-wise but also opens up room for bolder companies to get in on the action. Companies like Airtable and Integromat are already preying on more niche segments of Zapier's market share.
Freddie
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Funding (1 round)
Oct 2012
$1.3m
SEED
Total funding: $1.3m
Company benefits
- Work from anywhere
- Bonus program
- Unlimited vacation policy
- Great healthcare + dental + vision coverage*
- Retirement plan with company match*
- Stock options for every Zapien**
- 2 annual company retreats to awesome places
- 14 weeks paid leave for new parents
- Home office setup stipend
- Professional development allowance
Additional info
- As a fully remote company with 800+ team members across 40+ states, 38 countries, and 18+ timezones, we’ve adopted a culture of asynchronous work. This work style allows teams to collaborate effectively across locations, time zones, skills, and each individual’s energy levels, and empowers employees to work in a setting that fits their needs. In practice, we live on Slack, with most conversations in public channels. It mimics the open-office feel and allows everyone to search the chat logs if they need to find something that happened when they weren’t around
Leadership
Wade Foster
(CEO & Co-Founder)Prior to co-founding Zapier, wasEmail Marketing Manager with Veterans United Home Loans, and Customer Development Lead at The Idea Works.
Bryan Helmig
(CTO & Co-Founder)Was previously Product Dev/Manager at Veterans United Home Loans.
Mike Knoop
(Co-Founder)Was CPO and Head of Labs at Zapier before becoming President. Previously was a Graduate Research at the University of Missouri.
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