Account Management Team Leader, TravelPerk
DACH, German Speaker
Equity available
3+ days a week in office
Corporate travel platform
Be an early applicant
Corporate travel platform
1001+ employees
Be an early applicant
Equity available
3+ days a week in office
1001+ employees
Company mission
To connect people in real life in the most enjoyable and sustainable way possible.
Role
Who you are
- 2-3 years experience in a Sales Management position, preferably Account Management
- Previous experience as an Account Manager, preferably with experience utilizing customer management platform (eg. Planhat etc)
- Experience in the travel industry is preferred
- Experience in a startup environment and knowledge of automation/ AI is essential
- Ability to thrive in a fast paced environment
- Organization and structure
- Problem solving capabilities
- Strong commercial aptitude
- Ability to analyze and summarize. Numerical literacy and ability to perform forecasts. Excel savvy
- Hands-on experience with Salesforce
- Perfect written and spoken German & English
What the job involves
- We are looking for a Team Leader to join the Account Management team focused on the DACH market!
- As Team Leader, you will manage a team of Account Managers, helping them to expand each client by adding value to their current service offering
- You will be responsible for your team’s KPIs, Targets, establishing Best Practices and further automate task handling with AI. For this role, you will be based either in Barcelona
- Have a strong focus on People and Performance Management
- Lead and help the team to retain and grow existing TravelPerk customers
- Be responsible for the creation and execution of your team's KPIs
- Help the team to drive strategic negotiations with existing clients
- Enhance materials and deliverables aimed at TravelPerk’s customers
- Help with the automation of BAU tasks
- Identify, evaluate, and implement AI and automation solutions to streamline account management processes, improve efficiency, and enhance client experience
- Set and define responsibilities
- Coordinate the onboarding of new clients with the implementation and sales team
- Coordinate the onboarding and training of new AMs
Our take
Although business travellers are often at the forefront of driving company growth, booking travel is typically a logistical nightmare as corporate travel tools are underdeveloped and stuck way in the past. TravelPerk has built a platform free from micromanagement, creating an experience that puts business travellers first.
TravelPerk's number of active users has grown year on year. Further, as well as more customers using the platform, those on it are using it more regularly. This is a clear signal that TravelPerk has a product market fit and is in scaling mode. The company has more than 2,000 customers, including scaleups like Revolut, Farfetch and Beyond Meat.
According to TravelPerk, its unit economics are strong already, which puts it in a strong position to grow without diluting itself too much through investment. The company is still innovating and said it is planning to release more products that will give the business traveller more freedom and flexibility than ever before. Its new Edinburgh hub and partnership with fintech unicorn Pleo, TravelPerk is undoubtedly committing to a period of scaling. Exemplifying this is its Series D funding of $104 million awarded in January 2024, which will boost TravelPerk's AI and automation capabilities to aid its growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 10 rounds)
Jan 2025
$200m
SERIES E
Jan 2024
$104m
SERIES D
Total funding: $735.7m
Company benefits
- Stock options in the company
- Great healthcare benefits, including private healthcare and wellness programs
- Beautiful office with different spaces for every mood
- Fully stocked kitchen loaded with healthy food, snacks, and coffee
- Generous vacation time and flexible working hours
- The finest tech and anything else you need to do your best work
Company values
- We are owners
- Impact over effort
- A 7* experience
- We are a team
- Be a good person
Company HQ
El Parc i la Llacuna del Poblenou, Barcelona, Spain
Articles
Leadership
Avi Meir
(CEO)Founded Hotel Ninjas (hotel software) acquired 2 years later by Booking.com. Previously VP of budgetplaces.com (marketplace for hotels).
People progressing
Initially joined the TravelPerk team in 2020 as a Data Analyst before becoming a Senior Data Analyst in 2021 and a Data Analytics Manager in 2022.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
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Diversity, Equity & Inclusion at TravelPerk
Felicia Norman-Williams (VP People)
- We have created the Perk Promise: our commitment to ensuring our people live their best life, do their best work and fulfil their potential in a community where they feel like they belong. This forms part of our Belonging philosophy, centred on creating an inclusive workplace.
- Beyond nationality and gender, we embrace various forms of diversity. Our hiring processes and language are inclusive, encouraging all candidates to apply. We follow a meritocratic approach in rewarding the right behaviours and performance.
- In our Tech department, we're dedicated to supporting women in tech. We’ve launched the TravelPerk Academy in partnership with All Women, promoting equal opportunities. Our first graduates include five talented women who became our Software Engineers. We also have a 'Women in Builders' community, which provides a safe space for women in tech to learn and share together. We run workshops on product diversity, inclusion, and unconscious bias for the Builders team.
- Through these efforts, we cultivate a diverse, inclusive organisation where every individual can excel, contributing to our shared success
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