Product Operations Coordinator, Flock Safety
$95-115k
+ Equity
More information about location
Public safety operating system
Be an early applicant
Public safety operating system
501-1000 employees
Be an early applicant
$95-115k
+ Equity
More information about location
501-1000 employees
Company mission
To create safer, happier communities and cities by pre-emptively fighting crime.
Role
Who you are
- This role requires someone who thrives in a fast-paced, dynamic environment and is energized by building systems that create clarity, speed, and alignment
- If you are excited about supporting world-class product teams and love transforming ambiguity into structure, we want to hear from you
- Strong organizational and project management skillsâable to drive multiple streams of work to completion
- Excellent communicator who can keep diverse stakeholders informed, aligned, and engaged
- Demonstrated experience creating, managing, and improving operational processes
- Ability to take initiative, manage time independently, and adapt in a fast-moving environment
- A âbuilderâ mindsetâexcited to create new processes, docs, and systems from scratch
- Attention to detail while balancing short-term execution with long-term scalability
- Proven ability to coordinate meetings, facilitate planning sessions, and synthesize input across teams
- Bonus: Exposure to product management, customer insights, or GTM teams
What the job involves
- We are hiring a Product Operations Coordinator to join our high-performing Product organization
- While this role can be remote, some occasional travel may be required for in-person planning sessions (approx. once per quarter)
- As the Product Ops Coordinator, you'll play a critical role in operationalizing and streamlining our product development processes
- Youâll be the connective tissue across the Product team and cross-functional stakeholdersâensuring communication flows, priorities are clear, and the team is working in rhythm
- This is a great opportunity for someone whoâs passionate about product development, loves operational excellence, and wants to grow into a future role in product, program management, or strategy
- Reporting to the Chief of Staff to the Chief Strategy Officer (CSO), the ideal candidate has exceptional organizational skills, is a systems-thinker, brings emotional intelligence to each communication, and thrives on making chaos manageable
- The First 30 Days:
- Build relationships with Product team members and cross-functional stakeholders
- Get familiar with our product development lifecycle, planning cadence, and communication rhythms
- Take ownership of triaging and routing inbound customer feedback from field teams, sales, support, and other sources
- Begin managing the quarterly planning calendar and aligning key stakeholders on milestones and deliverables
- Shadow product leads and attend recurring product meetings to learn our systems and pain points
- The First 60 Days:
- Fully coordinate and execute the upcoming quarterly planning event (logistics, agenda, prep materials)
- Launch an updated internal product wiki to organize templates, one-pagers, and supporting GTM materialsâbuilt for clarity and easy navigation by both the Product team and cross-functional partners
- Begin coordinating and owning the agenda for our monthly company-facing Product All-Hands
- Begin identifying repetitive workflows that could be streamlined or templatized
- Start supporting early-stage product initiatives by helping gather requirements or draft lightweight planning docs
- 90 Days & Beyond:
- Present a proposal outlining gaps and best practices in our current product tools, documentation, and planning processesâwith recommendations for improvement
- Take initiative on one strategic project that supports a product team objective (e.g., onboarding experience, feedback loops, release communication)
- Support on strategic initiatives by helping coordinate user research, competitive research, or roadmap inputs
- Partner with PMs to ensure product documentation stays up-to-date and accessible
- Provide operational support for upcoming product launches, helping with checklists, timelines, and stakeholder alignment
Application process
- Deadline to Apply: August 29, 2025 at 5:00 AM GMT+1
- Our First Chat: During this first conversation, youâll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are
- The Hiring Manager Interview: You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock. This is your chance to really nerd out with someone in your field
- The Technical Assessment: Our technical assessments seek to test the hard skills required to do the job. Engineers may find themselves in coding interviews or architecture discussions, sales roles may present mock discovery calls, and leadership roles may craft 90 day plans. Your recruiter will inform you of which assessment you will be assigned and ensure you are fully prepared for your big day
- The Panel: Learn more about the team, responsibilities, and workflows. You should be prepared to speak about past projects, how you collaborate and communicate with others, and how you live our values. Depending on the team and role you are interviewing for, you may meet with several teammates as well as cross-functional partners
- The Executive Review: A chance to meet an executive and view Flock from a different lens. Be prepared to ask well-thought-out questions about the company, culture, and more
Our take
Public vehicle surveillance provides valuable insights to emergency services for the prevention of crime, but bringing information together to create leads is difficult. There's no standardised system for inter-city vehicle surveillance, and this makes it difficult for communities and law enforcement services to work together.
Flock Safety provides surveillance equipment that aims to improve the abilities of law enforcement and homeowner associations to communicate data with each other. The company focuses on vehicle surveillance, innovating on existing technology by using machine learning to categorise vehicles by color, license plate, state, and other data points.
Whilst automated surveillance equipment is used daily within federal police forces, Flock Safety builds technology systems that provide a means for smaller law enforcement agencies to quantify and share surveillance data easily. This data can then be automatically processed to help develop leads, a time-consuming process that would usually have to be completed manually.
Steph
Company Specialist at Welcome to the Jungle
Insights
40% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Mar 2025
$275m
LATE VC
Mar 2024
$200m
SERIES G
Total funding: $857.7m
Company benefits
- đ´Use what you need PTO: We seriously mean it, plus 11 company holidays and your birthday off!
- âď¸Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match
- đŞFamily Leave: We provide 16 weeks of 100% paid leave for primary caregivers and 12 weeks of 100% paid leave for secondary caregivers
- đźFertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. We will reimburse $10,000 a year for adoption, surrogacy, or infertility
- đ§ Mental Health: All employees receive an annual subscription to Headspace
- đCaregiver Support: We have partnered with Cariloop to provide our employees with caregiver support
- đ¸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions
- đťWFH Stipend: $150 per month to cover the costs of working from home
- đL&D Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more
- đ Home Office Stipend: A one-time $750 to help you create your dream office
- đ˘Coworking Space: If youâre not local to our ATL HQ, weâll provide $250 a month to get you set up with an All Access Membership to WeWork (or a local coworking space in your area)
- đžPet Insurance: Weâve partnered with Pumpkin to provide insurance for our employeeâs fur babies
Company HQ
Home Park, Atlanta, GA
Leadership
Garrett Langley
(CEO)They worked in Computer Services freelance for over 6 years before joining Firethorn in 2015, and Clutch Technologies in 2014. They left their position as President of Moment LLC to found Flock Safety in April 2017.
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